I really wished I'd read these reviews before I bought. They sent the wrong flavor of protein powder. I called and they never apologized or even acted sorry. Said I'd have to send in proof of the incorrect order and then they'd send me a label to return incorrect item that same day. After sending in proof, I had to call back and request the return label. After sending it back, I had to call daily and send emails and every time they'd say that they would get the correct product sent out to me, but it took almost 2 weeks. They even assured me they'd express send it and it was not sent express. They were terrible and I'll never use them again. Terrible customer service!