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StyleWe Reviews Summary
The company has garnered a mixed reputation, with several customers expressing dissatisfaction primarily due to significant delays in order processing and shipping, as well as issues with product quality and sizing discrepancies. Many reviews highlight a lack of reliable customer support, making it challenging for customers to resolve issues or return items. Conversely, some customers report positive experiences, appreciating the stylish designs and quality of certain products, along with responsive customer service when reached. Overall, while there are commendable aspects, the prevalent concerns suggest a need for improvement in operational efficiency and communication.
This summary is generated by AI, based on text from customer reviews
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I ordered three shoes & a slipper size 4. I received wrong sizes (because they don't have the size I requested contrary to their website). FALSE ADVERTISING! And quality of material is disgusting! Made in China are of very poor quality - shame! This business insults their country, unless this deceitful business practice is sanctioned by their country!
The products are poor quality and the company refuses to give full refunds! Poor business ethics and poor customer service! Will never purchase from them again! If I could give them a negative star rating I would. They are less than zero.
Thanks for your feeback.
We have not received your package. Once we receive your return items in good condition and the return information updated in our return item list, we will process the money refund for you asap.
If you run into any issues, feel free to contact us at any time.
Best regards,
StyleWe
DO NOT BUY FROM THEM. THIS IS A SCAM. THEY SHOULD BE STOPPED. I bought 5 pieces of clothing from them on May 9th. It took them a month to ship 4 pieces and the fifth one never arrived. The dresses I ordered looked very beautiful in their website but the actual dresses were soooooooo bad that you won't even clean your floors with them. Forget about wearing them or donating them. I just threw it in the garbage. After reading how hard it is to return, I didn't not bother. I've never seen a bad material like that. I shop online all the time, but this was the first time I got scammed. I wish I read the reviews before ordering.
Sorry for all inconvenice.
We have cancelled the last item for you and refund will be issued in one week.
If you run into any issues, please feel free to drop an email to us and we will get back to you ASAP.
And we do hope you will have a better shopping experience with us in the future.
The last comment from StyleWe is a TOTAL lie! They never tried to help me as a matter of fact they emailed me privately and "offered" to process my refund but only if I would remove my review. I was not going to be bullied and I knew they had zero intentions of doing anything but stalling until the 30 days had expired for their fake return policy so I responded to their email and refused to delete my review and I allowed my bank to handle the situation. By doing so I received a full refund and I will NEVER order anything from this website again... EVER.
Sorry for all inconvenience.
You have mentioned that you had received refund.
If you have any other questions, u can chat with us online or drop us an email (services@stylewe.com) at any time and we will get back to you ASAP.
Have a nice day!
I previously gave them a (1) overall rating and that is only because I have to at least select the number (1) in order for the review to be posted. I would really like to give them a zero (0) since the latest email I received after my initial review.
REFUND IN PROCESS (BY MY BANK) AFTER I DISPUTED THE CHARGE!
If you do not read any further pay attention to the statement above. That is the only way I got my money back from this company.
After weeks of stringing me along regarding my refund it became obvious that StyleWe was not going to willingly refund my money so I decided to dispute the charge with my credit card company and let them take it up with the bank.
The bank immediately took the money back from StyleWe and notified them that I was disputing the charge and they had to respond. Miraculously, after putting me off (literally for weeks in what was obviously an effort to stall so that I would have no recourse and they could then keep my money) I received one email from StyleWe saying that my refund "is being processed" and SIMULTANEOUSLY I RECEIVED ANOTHER EMAIL TELLING ME THEY "WILL PROCESS MY REFUND AFTER YOU TAKE DOWN THE REVIEW".
My answer is NO! What nerve these people have to not only be disreputable but to threaten not to return my money if I don't take down the TRUTH because they cannot argue with the facts. Except I didn't fall for their stalling tactics and I got the bank involved.
This company was trying to take advantage of me as I see that they have done to others after reading their reviews on this site, however, they are unable to do this with the bank. Again, after doing nothing to return my funds for weeks within just a few hours after the bank notified me that they had already taken the money back all of a sudden StyleWe was able to get around to "processing" my refund minus the shipping cost which I originally had no problem with. Since I got the bank involved it was either get the shipping cost or nothing at all. I also filed complaints with the FTC and Consumer Affairs both of which will require a response from the company as to why they did not immediately return my money despite numerous emails responding to my inquiries and following up on those inquiries where they SAID they would do it in a week, or in a few more days and then it became "when we get a chance".
Since I have no intentions of communicating with this company again, I will wait to hear from my bank regarding what is next and I will only continue to supply the public with THE TRUTH!
I will not be taking their word for anything and I am no longer asking this company to do the right thing because it is crystal clear that they had no intentions of doing so and to now tell me that you will only refund my money if I take the review down will also be reported to the proper parties.
At this point they have nothing at all not even the shipping fee which after the latest email will also be disputed for making me have to go through all of this to get my money back which is rightfully mine.
You will not have the unused product back and keep my money as well.
***Buyers Be Warned***
Beware! I ordered what looked like a cute dress online from Style We online. Took over 2 months to arrive and was only mailed after I contacted them about the status of my order. The dress arrived and was poorly made. For example, the buttons and buttonholes did not line up, which made the bodice of the dress hand wonky. I took it to my tailor and she said she would have to completely tear the dress apart to fix it and recommended I donate it to Goodwill. Took the time and spent the money to return the dress to China with the exact shipper they recommended. Three months later the dress was returned to me with "return to sender" stamped on it. When I contacted their customer service about the return, they made some allusion to "customs delay" and offered a 50% refund. After 3 months of exchanging emails about the refund and them promising to provide one, I gave up.
The order number you offered is not correct.
Pls send us correct order number so that we can check.
If you have any other questions, you can drop us an email (services@stylewe.com) at any time and we will get back to you ASAP.
Have a nice day!
The quality of the clothes is amazing! I really love all the pieces I own from stylewe and I will definitely place more orders! I found so many great styles and trendy pieces in the website! I really loved the colors and the high quality that they offer in low prices! Customer service is so kind and helpful with everything, so satisfied with stylewe!
Buenas noches, leyendo los malos comentarios, llegué a la conclusión de que si queremos comprar en una tienda asiática debemos estar dispuestos a esperar por el envío (que muchas veces pagamos a muy bajo costo).
We ordered 3 dresses. I paid $22 for express shipping and it took 3 1/2 weeks to receive our order. 2 of the dresses were too large. Like other reviews (I sure wish I had read them before ordering), they do not want to give my $ back. They told me they'd give me a 15% cash refund to be used for alterations or a %20 store credit. If I choose to return the merchandise they said they can't tell me how much it will cost due to customs or how long it could take, also due to customs. Soooo... basically we are out $170 for dresses we don't want. Do not use this company! I've never experienced anything like this! They are a fraud. Believe every negative review you've read!
Sorry for all inconvenience.
Please note the total time = processing time + shipping time (this does not include any customs delays, weekends, holiday periods and any unforeseen circumstances.)
Pls note the normal delivery time is 3-5 business days of preparing the orders + 7 to 12 business days for standard shipping (2 to 5 business days for express shipping）
Express shipping does not mean we do not need the 3-5 business days to prepare.
We have already sent you return label. Pls send them back ASAP. If you run into any issues, feel free to drop us an email and we will get back to you ASAP.
Best regards,
StyleWe
The girls in my school used to talk a lot about this store, until I risked making my first purchase and everything was great, the shipment arrived fast and the very nice clothes, although the dresses were somewhat short, but it does not matter, so I loved them.
Sorry that you are not satisfied with the item(s).
Purchase (except swimwear and final sale) can be returned/exchanged within 30 days from the delivered date.
We have sent you the return label, pls check your email and we will issue refund once we have received the item(s).
Please read the following requirements before mailing out the merchandise:
- Items must be unused, undamaged and in original packaging with all the original labels, ensure that all articles in the package are intact! If not, the buyer is responsible for all incurred fees and no refund will be issued.
I ordered shoes. 1st sandals and they were just OK. Saw some cute dress shoe, ordered them and it took over 30 days for them to arrive. They are made of heavy paper and the heels do not look like the picture.
I encourage you NOT to purchase from this site.
Sorry that you are not satisfied with the item(s).
Purchase (except swimwear and final sale) can be returned/exchanged within 30 days from the delivered date.
We have sent you the return label, pls check your email and we will issue refund once we have received the item(s).
Please read the following requirements before mailing out the merchandise:
- Items must be unused, undamaged and in original packaging with all the original labels, ensure that all articles in the package are intact! If not, the buyer is responsible for all incurred fees and no refund will be issued.
Edit Remove
I have two purchases made in stylewe, and both times I have received very nice clothes, the first shipment took a little, but with this last I arrive even before time.
I do not know why there are so many negative comments, if I have bought three times, and every time I have been very satisfied!
I liked the clothes, the shipping did not take too long... of course I'll buy again in this store!
I recently made my first purchase on this site, I did not know how long it would take me to arrive, but I was able to track each step of the shipment with the guide number they gave me, yesterday my order arrived, and I am very happy!
I have ordered many times. They have a wide category of shoes, these have been my favorites. The shipment is punctual and they have shipping worldwide!...
J'aime stylewe parce que je peux trouver tout ce dont j'ai besoin ici sans devoir consulter plus de pages. Beaucoup de mes pantalons de travail sont achetés ici. :)
Sylewe is a reliable site, I have been buying occasionally here for a couple of years, and I am always very satisfied to receive the order.
I have been the loyal customer for more than 4 years, sometimes put up with delays and sloppiness. During last 4 months I ordered 3 items from my and my husband account. For two of them after 30-40 days struggling with customer service I had to cancel the order. I emailed them several times and ask them to send my order or at least let me know when it would be ready. No specific answer. I had to cancel them. Last time I ordered a final sale item 2 weeks ago. After 2 weeks no update on my order and no shipment information. Maybe I have to cancel again and no style we anymore. I think they are satisfied with their sale and don't need customer satisfaction or even more customers. They don't care at all.
Sorry for the delay.
The order was cancelled and you will be refunded in one week.
If you run into any issues, please feel free to drop an email to us and we will get back to you ASAP.
Best regards,
StyleWe
Good afternoon, my package arrived a few days before the date indicated on the web, I am very happy with what you order, the customer service is very good, and have affordable prices.
I ordered 2 tops, I chose a size more grabde than the one I normally use, and I think it was a good choice!
From the business
StyleWe is an online fashion shopping platform featuring independent fashion designers. We are committed to providing shoppers with original, high quality, and exclusive fashion products from independent designers.
By working with cutting edge independent fashion designers from around the world, and combining them with our high quality production and digital marketing capabilities, we will turn the fashion designers’ dreams into reality by providing high fashion to customers worldwide.
Rather than just an online shopping store, we would like to create a community which will be shared by both designers and customers. The community will enable all parties to communicate, share ideas, and recognize each other. It would not only provide instant feedback for fashion designers when launching new concepts or products, but would also allow customers to share their shopping experiences and fashion dreams.
We bring together designers and fashion covering many different styles. We hope t...
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sorry for your dissatisfaction.
We valued your business and we will try our best to help you resolve the problem.
We will always strive to improve the quality and service of our products and strive to create a better shopping platform.
If you have any other questions, you can drop us an email (services@stylewe.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
StyleWe