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StyleWe Reviews Summary
The company has garnered a mixed reputation, with several customers expressing dissatisfaction primarily due to significant delays in order processing and shipping, as well as issues with product quality and sizing discrepancies. Many reviews highlight a lack of reliable customer support, making it challenging for customers to resolve issues or return items. Conversely, some customers report positive experiences, appreciating the stylish designs and quality of certain products, along with responsive customer service when reached. Overall, while there are commendable aspects, the prevalent concerns suggest a need for improvement in operational efficiency and communication.
This summary is generated by AI, based on text from customer reviews
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My purchase took to come to USA 1 week and a day and all the clothes great, That's why I can recommend stylewe, I can say that you buy quiet from this page. I had a good time shopping.
I would recommend the customer service better, because everything in their store is nice, they only have that defect, if they correct it... I am sure they will get many followers!
Thanks stylewe. Normally I have doubts of online shopping. But I found you and I changed my point of view. I will recommend you to my friends. The design and size are lovely. My order
Buena ropa, el producto llegó en el momento adecuado y la tienda siempre está preocupada por el cliente y sus asesores responden rápidamente. Stylewe tiene muchas cosas lindas que compraré en el futuro.
I have waited for over 3 months for a refund of a dress that was returned.
I followed the company's process to the T and to date NO DRESS NO REFUND. If this company wants to sell to overseas buyer than they NEED A REFUND Process that works. It is a scam... beware buyers
Please don't waist your money and time on this website. Still waiting for order after almost a month. A blogger I follow showcased a dress from this website so I made the mistake of assuming this website was legit! Wish I had investigated this website prior to making a purchase. Sent many emails- no response! Buyer Beware! Taking it up with my credit card company now.
Sorry that you are not satisfied with the item(s).
Purchase (except swimwear and final sale) can be returned/exchanged within 30 days from the delivered date.
We have sent you the return label, pls check your email and we will issue refund once we have received the item(s).
Please read the following requirements before mailing out the merchandise:
- Items must be unused, undamaged and in original packaging with all the original labels, ensure that all articles in the package are intact! If not, the buyer is responsible for all incurred fees and no refund will be issued.
For better service Stylewe can give 5 stars. Because they act like 5 stars.So recommend to this shop
Now i can say that i have found my favourite store the I appreciate this place! They have a various styles of clothes in all colors, and sizes. They carry a wide variety of casual and formal attire. I've been in a few times and always on the site and order something every time. The quality and service will keep me coming back! J*******
This company is a scam you cannot get your money back if the item comes flawed or does not fit - they tell you to send the items back to China which is expensive and if you do this like I did Dash two months later it comes back returned to you and you never do get your money back - Jane Siemens neary
Sorry for all inconvenience.
We cannot locate the order number you mentioned in our website.
Pls offer us correct order to handle it.
I have just received 5 blouses from this store and I am extremely disappointed with the quality of the merchandise. All or most of their clothes are almost like dry fit shirt material. They are way smaller and definitely not like the fabric shown on their site. They're not cheap at all! I've ordered from other sites where the quality was worse but this site makes you believe that their quality is as the photo and not at all.
Sorry for all inconvenience.
We have already sent you return insturction by emails.
Pls check it carefully.
They don't allow a NO star review therefore I had to give 1.
I am amazed that anyone who has had a return issue with this company could be at all satisfied. I returned goods to China at a cost of $76.00 - my return was then sent back to me as there is no such address - this company is a scam. I have been put off for 8 weeks, they are constantly asking me for the same information over and over - IT IS A SCAM!
Sorry for the inconvenience caused. Would you kindly send us your order number so that we can offer you a better solution?
If you have any other questions, u can message me or drop us an email (services@stylewe.com) at any time.
Best regards,
StyleWe
Ordered a jumpsuit and it looks good on me, the fabric was so cool and soft. I love everything about my order, yesterday I placed an order for a dress and I'm so excited to see it. Can't wait! My order number is J*******
The StyleWe website has so many beautiful and different dresses. I saw a stunning pink dress and inquired as to how long it would take to get it. I was told approximately when I would receive it and I actually got it sooner. I'll be wearing the dress tomorrow and I know I'll get a lot of compliments. Thank you,
Kayann Donaldson
I ordered a dress. Style We sent a picture of the dress along with a different dress than the one I ordered. I asked for a return label. After a long back and forth, the company admitted they intentionally sent me the wrong dress because they no longer had the dress I offered. I asked for a full refund. The company offered me a 50% return. I see I am far from the only one who's had a bad experience. I will dispute the matter with my credit card company and contact the Better Business Bureau and share all the correspondence with them.
Sorry for that, we have forwarded the photo to the designer and alert them for the case. For your case, how about we issue you 100% store credit refund without returning? We have sent you an email regarding this matter, pls check your email and get back to us. If you have any other questions, u can message me or drop us an email (services@stylewe.com) at any time.
I spent almost 500$ thinking I was buying something unique and stylish only for me to get nylons and a different products entirely. I never knew this was a China products from the pictures on the site. Inwas deceived and mislead. Pls people do not! Do not! Ever buy anything from here.im practically crying. May my sweat set your company and team on fire.
Sorry for all inconvenience.
We have sent you message. Pls check it carefully.
If you have any other questions, you can drop us an email (services@stylewe.com) at any time and we will get back to you ASAP.
I ordered 3 products. After 6 weeks one piece shipped, it was so ugly and not representative at all of the product ordered, one was lost in shipment and never showed up and the other item was cancelled because they didn't have stock and I still don't have a refund. I asked for the entire order to be cancelled two weeks ago and never got a response.
Sorry to hear you are not satisfied with the order. There are total 3 items, one you said would like to keep it for 15% refund, so we have issued the refund to you already; one item was cancelled which is the Elegant Peter Pan Collar Paneled Color-block Sheath Mini Dress, we have issued full refund on this item already; the 3rd item was delivered by usps, tracking number is 9274890983244678305716, you can check on the website https://www.usps.com/ with tracking number 9274890983244678305716, it shows Delivered
April 22,2019 at 1:55 pm
Delivered, In/At Mailbox
ORLANDO, FL 32825
If you have any other questions, u can message me or drop us an email (services@stylewe.com) at any time.
Bought a shirt which I really liked but too small. Sadly no larger size so I started the refund process. Fortunately I tracked the item being returned to China and StyleWe said they did not receive it. Fortunately I was able to prove that it was sent and tracked to China and I got a refund theough a dispute with PayPal. Thank goodness I persevered otherwise I would have lost my money. I am sure this is StyleWe s strategy. I hate the thought I being ripped off as I am an honest person. I will never use this co again not do I recommend them.
Sorry that you are not satisfied with the item(s).
Purchase (except swimwear and final sale) can be returned/exchanged within 30 days from the delivered date.
Somes times the return package can not be delivered if you do not follow the return instruction we sent you.
Please read the following requirements before mailing out the merchandise:
- Items must be unused, undamaged and in original packaging with all the original labels, ensure that all articles in the package are intact! If not, the buyer is responsible for all incurred fees and no refund will be issued.
- Please download the attached label with our shipping address and return barcode (This is NOT a prepaid shipping label), and place on the package along with the proper postage. Our return center CANNOT process your return order properly without this label
- You are responsible for the custom duties for the return package.To insure speedy return with minimum custom delay, please 1)send the item(s) back to us through a local post office instead of express services, like DHL, UPS, TNT, FEDEX, etc; 2)On the custom declaration form, enter value less than USD $150. We can only process refund and exchange once we received your returned item(s) in our China Return Center.
TERRIBLE customer service.
Requested Return Label well within the 30 days, they never sent. It was for a red dress L that was actually an XS, plus made me look like a character in The Handmaids Tale'. When I again emailed as indicated for return label,, oh sorry it's been over 30 days. It was their mistake they could care less. $60+ lost. But when I read of others spending more $$ then that to return the items, I wanted to alert other buyers!
As checked, you did not submit return request on this order.
Items can be returned within 30 days since delivery date (except for final sale items and swimwear).
But your 30 days return window has expired. Pls understand that we cannot process the return/exchange for you.
For return policy, you can check here: https://www.stylewe.com/information/information?information_id=9
If you run into any issues, feel free to drop us an email (services@stylewe.com)and we will get back to you ASAP.
StyleWe is good customer service provide all customer. Rignt time product supply, and Best product gave me. I really Thanks To this shop.
Did not get the items that were worth nearly $300, and could not get refund. Terrible customer service. Some received clothes did not fit at all - doesn't match with the labeled US size.
You did not contact us to return items after you reeived the package.
Pls kindly be noted our return policy.
Purchase (except swimwear and final sale) can be returned/exchanged within 30 days from the delivered date with tags.
For return policy, you can check here: https://www.stylewe.com/information/information?information_id=9
As I check your order was exceed 30 days of the delivery date so it cannot be returned /exchanged.
We do not accept any overdue return.
Hope you can understand.
Best regards,
STYLEWE
From the business
StyleWe is an online fashion shopping platform featuring independent fashion designers. We are committed to providing shoppers with original, high quality, and exclusive fashion products from independent designers.
By working with cutting edge independent fashion designers from around the world, and combining them with our high quality production and digital marketing capabilities, we will turn the fashion designers’ dreams into reality by providing high fashion to customers worldwide.
Rather than just an online shopping store, we would like to create a community which will be shared by both designers and customers. The community will enable all parties to communicate, share ideas, and recognize each other. It would not only provide instant feedback for fashion designers when launching new concepts or products, but would also allow customers to share their shopping experiences and fashion dreams.
We bring together designers and fashion covering many different styles. We hope t...
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sorry that you are not satisfied with the item(s).
Purchase (except swimwear and final sale) can be returned/exchanged within 30 days from the delivered date.
We have sent you the return label, pls check your email and we will issue refund once we have received the item(s).
Please read the following requirements before mailing out the merchandise:
- Items must be unused, undamaged and in original packaging with all the original labels, ensure that all articles in the package are intact! If not, the buyer is responsible for all incurred fees and no refund will be issued.