This company will take your money and take forever to deliver the merchandise. Lately, they have changed to
Not delivering it at all. You can not get a tracking number and if you do it's from a website that does not give you any information. I have ordered from them in the past and I had a few delivery problems that were resolved. This time they lied and I do not have what I paid for. I will never order from them again! Their rating should be a ZERO
Ordered put in two months ago and still haven't gotten all my items from the "one" order. They ignore you when report it. I believe in the hopes you forget and they can keep your money. I say that because there is no notification items are missing from order and backlogged and when it will get sent to you. You must keep track of each item and the number to reference back to. Not a reliable company and holds onto your money too long.
Dear customer,
Thank you for bringing the issue to our attention. We truly apologize for the frustration and inconvenience you've experienced with your order. We want to assure you that we take every inquiry seriously and value your feedback. We understand how important it is to receive your items on time and in full, and we are sorry that we have fallen short in this instance.
We want to clarify that the delayed items in your order are presale items, which are clearly marked with a "presale item" logo on our website. Presale items are not physically in stock at the time of the order. Instead, production begins after the order is placed, which involves confirming details such as fabric and quality to ensure the best product. Due to this, shipping times can be uncertain and may take longer than expected. We are committed to improving our stock of items and shipping services to provide faster delivery times for our customers.
We also noticed that you contacted us via live chat on November 24th, where we informed you about the delay of there are two items were not yet in stock. At that time, you confirmed that you were willing to wait. Additionally, we sent an email delay notification before, and we kindly ask you to check your spam or junk folder in case the message was mistakenly directed there.
We want to reassure you that the remaining two items are currently in transit and will be delivered soon. Usually after the parcel shipped, the order shipping email will be sent directly to your mailbox. We understand the inconvenience this has caused, and we are working to ensure that all of our customers receive timely updates and service.
Our website offers 24/7 live chat, which can be accessed through the chat button in the lower right corner of the page. We strive to provide prompt and effective communication, and we appreciate your patience as we work to get your order to you.
We apologize again for any confusion or disappointment you may have experienced. We value your feedback and appreciate your understanding.
If you need additional assistance, please feel free to contact us by chat for quick response or by email at services@stylewe.com. We will reply to you within 24 hours.
Best regard,
Ashley
STYLEWE
Company continues to offer discounts if you dint complete your order right away, but many times the discount offer code isn't applied and deducted from original price of item(s).
StyleWe website uses beautiful, stylish models to promote very fashionable clothing. Mostly reasonable price. Unfortunately, they don't actually carry normal sizes for the majority of clothing items available for sale. So far, I'm 1 for 6 getting a desired item delivered. Have two orders sitting in the netherworld of being paid and being communicated that the 3 -week delivery notice actually means "Pre-Sale" and once they receive the item, it will be another 3 weeks. In the meantime, they have my $$ via credit card for months. Three other items are available in sizes like XXL. For S or M its an "Arrival Notice" customer relationship scheme, which never comes - after 12 months, 6 months and 4 months respectively - all the while StyleWe continues to show these items on my account and in targeted advertising to my browsers. Very bizarre. I can't imagine nor have I ever seen a credible fashion brand manage their website and sales inventory in this manner.
Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused by shipping delay.
Please understand we only accept order after payment is done. You can check with your bank/card company to see if they provide installment paying service, or use the installment service provided by PayPal/Klarna/Afterpay.
Since the item(s) you ordered is presale item, which means that it will require longer preparation time than regular products. You will see a Presale label mark in the cart and in your order's detail page.
You can know more about presale items at our pre order guidance: https://www.stylewe.com/information/pre-order-guidance
Please note the size you ordered is no longer available for other customer, but the product in your order is always under preparation.
Regarding this issue, our representative have sent an email to you with more details, please check your inbox and spambox later, and reply to us by email. Your patience and understanding is highly appreciated.
If you need any assistance, please feel free to contact us by chat for quick response or by email at services@stylewe.com. By email we will reply to you within 24 hours.
Again, thank you for reaching out to us on Sitejabber. We apologize for any confusion or disappointment you may have experienced. We value your feedback and appreciate your understanding. We believe that our company will make better progress due to valuable customers like you.
Best regard,
Louisa
STYLEWE
The item I was looking for - elegant floral dress midi - was no longer available!
Oh my gosh. I had such high hopes and was so dismally disappointed by the trash I received. I ordered 2 dresses and even though I went by their size chart, they were too small. I bought cute green and white shoes and was looking forward to getting the green dress with white daisies on it. JUNK! The fabric was shiny and the flowers didn't line up at the seams. I could have sewn this better with my eyes closed. I figured I was getting a knock-off but I didn't think it would be this bad. SO, SO, SO DISAPPOINTED.
As for the other dress I ordered, it was out of the same crummy fabric. It reminds me of shiny swim shirts. Ick. I have purple shoes and thought they would finish this off nicely. Nope.
Honestly, the fabric for these dresses in nothing like what is shown on the StyleWe site. I love the styles they show, but the quality is substandard and In think constitutes false advertising.
I am already out the cost of shipping. Will they dare to make me pay for the return?
Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused by product quality.
We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers.The materials differ from every items. You could please kindly visit item's details page and then you will see it.We will try our best to improve our product quality and shipping service to provide you the better shopping experience.
Size of items from different style vary. We recommend you to check the detailed measurements in the size chart first. If you choose the size according to the size chart, but the size is incorrect, could please measure them with a ruler provide us with relevant photos？
Your suggestion is valuable to us and we will take it into consideration as we continue to improve.
According to our return policy,customer is responsible for the return shipping fee.
I can't find any order with your name, kindly please provide us your order number or email so that we can check. Each customer is important to us, we do hope that the problem can be solved in a way that is satisfactory to you.
If you need any assistance, please feel free to contact us by chat for quick response or by email at services@stylewe.com. By email we will reply to you within 24 hours.
Again, thank you for reaching out to us on Sitejabber. We apologize for any confusion or disappointment you may have experienced. We value your feedback and appreciate your understanding. We believe that our company will make better progress due to valuable customers like you.
Best regard,
Tracy
STYLEWE
So I've taken multiple items in to be tailored. So this last time, a shirt that cost me 45.00 ended up costing me 85.00 after alterations. The shirt was HUGE and I ordered a small. It's still too large.
This has happened a few times and it gets pretty frustrating.
The sizes are huge. Just had to take my last purchase to the tailor to have it taken in.
It's been about 5 years since I've bought anything from Stylewe. I certainly hope the quality is as great as it was 5 years ago.
First, I would like to acknowledge every time I've email Stylewe, I've received a fairly quick response.
Though I don't always agree with the outcome such as receiving only 20% on a purchase so you don't have to return an item. I personally think I should at least receive 40%. I don't know the cost of shipping overseas. I also think the shipping is pretty pricy from the start compared to other companies. Since I love your clothing, they are stylish and made with quality material, I pay the expensive shipping.
It's been nearly 30 days and I have not received my 2 orders. I'm getting worried this is not a genuine website. I just sent an email requesting about two prior orders in which clothing was ordered/purchased on 1/23/24. & 2/6/24. Today is 2/17/24 and I just foolishly placed a 3rd order before realizing I had already placed an order for the same skirt. I requested to cancel said order; awaiting response.
Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused by shipping.
Thank you for your purchase! We are a legitimate company. Please don't worry.
For the duplicate order, we have canceled it for you. The refund would be well processed in 3-5 business days via your original payment method.
As for the previous 2 orders, it seems that most items are already shipped out, some of them are delivered and some of them were available for pickup according to online information.
We are deeply sorry for making you wait so long. Due to the high season, it will take longer to prepare the items.
We will do our best to improve the stock alert system. We believe that our company will make better progress due to valuable customers like you.
Regarding this issue, our representative have sent an email to you with more details, please check your inbox and spambox later, and reply to us by email. Your patience and understanding is highly appreciated.
If customer meet any issue, please feel free to contact us by chat for quick response or by email at service@stylewe.com. By email we will reply to you within 24 hours.
Again, thank you for reaching out to us on Sitejabber. We apologize for any confusion or disappointment you may have experienced. We value your feedback and appreciate your understanding. We believe that our company will make better progress due to valuable customers like you.
Best regard,
Louisa
STYLEWE
After meeting the required purchase amount for Free Shipping, a shipping charge was charged. I had to delete a few items in order to make my purchase.
Easy to make purchase. Unable to use 1st time purchase coupon. However, another coupon was available.
You can't bring them up online and go into your account such as record of your order. Then they want to send you an email to confirm your account in which you get no code. Then you find out that since your order is coming from another country the time difference you may received a reply in another day. It's a site that advertise clothing that is entirely different when you receive it and then it's hard to do a return or exchange. I don't wish anyone to experience what I did for weeks and then I finally get a reply that they will give me 20% of the return. Bull$#*!!
Style We used to represent reputable indie fashion designers. When I first came across them maybe 10 years ago I bought some great quality well designed clothes, but the quality gradually declined and they no longer have designers on their website. If you order you will receive a poor quality knock off of an image stolen from a reputable designer. Returns are a nightmare and expensive. The size charts are way off and the clothes run small causing expensive returns. Do your homework and do an image search for their photos and you'll see that it is a total scam.
Sorry to hear that the product does not meet your expectations.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
Any more issues, feel free to contact us at services@stylewe.com.
Stay safe and have a nice day!
I am really happy for getting my choices on their website as well as they had delivered the same product as it was showed in online portal. So, I can say that StyleWe is one of the best platform for fashion related people(either men or women wear). Thanks to the whole staff of the StyleWe.
So, I had to come back. I gave a bad review, because my initial feelings were that the items I purchased were a full-on hot mess. I'm not saying that's not still true, but I wanted to tout the fact that they kept their word & refunded my money. There were a lot of steps, but if you take your time & understand & do what's being asked at each step, they WILL refund your money. That's A+ in my book!
We sincerely apologize for any inconvenience you have experienced. At Stylewe, we prioritize customer satisfaction and anything less than ensuring you are happy is not acceptable, and we will continue to improve the quality of our products and services to meet our customer's needs.
Would you mind to share us more details which can help us to locate the problem and improve our service? We've already sent a private message to you, please check and we are looking forward to your reply.
I ordered a dress with the thought that I might have problems, but it is beautiful, well made and fits perfectly. The tracking number allowed me to follow the package and within 3 weeks I had my item, looking exactly like it was pictured. If I had bought this at Neiman Marcus it would have been at least 500.00 dollars because the workmanship is so beautiful. I would order from the same designer in a heartbeat. Maybe other designers have problems that have been stated below.
I was first afraid because I saw some very good and some very bad reviews, but my mom and I decided to order 3 maxi dresses each. Our order took a bit to arrive but the customer service agent (Maggie) that helped us gave us updates on our shipping and we could track our orders easily. We received them here in Mexico and they are beautiful, just like in the pictures we saw online, same colors, and the materials are of good quality :) I would order again!
I am delighted with my recent purchase of sandals from this online boutique, they are made in an absolutely beautiful (and very dignified!) Way, but above all, I was impressed by the helpful, prompt and attentive service. The personal touch is greatly appreciated.
I don't put so much hope on an average website, but this online boutique is great, I bought 2 shirts 1 dress and a pair of shorts and they gave me a small gift (earrings), also the clothes were well made!
Props to StyleWe for having unique clothes that expand the boundaries of fashion. They have a very wide variety, so there's something for every woman. What brings me back to this store is its unique style. You won't find these styles everywhere.
Glad you like it. Hope to see you again at StyleWe.
Recently i find out that stylewe fashion is so high quality than of other online fashion product, Nice body fit dress that's why price not matter for me, We are two sister ordered two more in different colors.
Their dresses are amazing. I've ordered several of them and love them all. Can't understand the negative feedbacks here when they are really good. Their customer support is great as well, always updated me with my stuff! Will order more very soon!
Style has many unique dress designs that you cannot find in other site, their dresses always make me look different, my friends do ask me where I got it and I will end up recommending stylewe to them.
Last summer, while having breakfast at an outdoor cafe near our home in Portland, Oregon, a woman walked by wearing the most elegantly unusual maxi-skirt. It was of hunter green taffeta, and bell-shaped with an asymmetrical tuck on one side. We asked her where she got it and she directed us to a local shop whose owner told us it had been designed by Kim Sun. I bought two, and fell in love with the talented new generation of young Asian designers on the spot! Then I discovered StyleWe. Five dresses and skirts later, I can tell you that this site is a goldmine of Asian creativity and quality, and it's beautifully run with prices virtually anyone could afford. The only drawback is the sizing, which is... well, asymmetrical! Now they include measurements instead of "S" "M" "L" and "XL" which really helps... an "L," by the way, is often equal to an American size 8, so swallow your pride and go for it, even if it means you need an "XXL."
You'll be very glad you did.
Overview
StyleWe has a rating of 2.5 stars from 5,154 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with StyleWe most frequently mention return policy, tracking number and poor quality. StyleWe ranks 36th among Women's Clothing sites.
Instant Feedback
By working with cutting edge independent fashion designers from around the world, and combining them with our high quality production and digital marketing capabilities, we will turn the fashion designers’ dreams into reality by providing high fashion to customers worldwide.
Rather than just an online shopping store, we would like to create a community which will be shared by both designers and customers. The community will enable all parties to communicate, share ideas, and recognize each other. It would not only provide instant feedback for fashion designers when launching new concepts or products, but would also allow customers to share their shopping experiences and fashion dreams.
We bring together designers and fashion covering many different styles. We hope that every one of our customers will find their own unique and exclusive designer fashions at StyleWe.
We believe the fashion trend should not be controlled by the few, but rather be guided by the collective actions of every designer and fashion consumer. At StyleWe, our goal is to empower designers so that they no longer feel hidden behind the brand, but are able to proactively communicate directly with their customers throughout the entire fashion life cycle.
We believe fashion should be personal and diversified. Fashion designers should not cater exclusively to the rich and famous. We have dedicated ourselves to enabling talented fashion designers to build their own brands and achieve their dream. Together with our designers, we will deliver high quality designer fashions to everyone.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear customer,
Thank you for bringing the issue to our attention. We truly apologize for the frustration and inconvenience you've experienced with your order.
Each customer is important to us, we do hope that the problem can be solved in a way that is satisfactory to you.
We understand your frustration regarding the delivery issues. We apologize for the inconvenience caused. According to our system, your package has been successfully delivered. If you cannot locate the delivered package, please check the following places first.
1. Check with neighbors and family members
2. Look around the place of delivery
3. Check for notice of attempted delivery
If you are still unable to locate your package, please don't hesitate to contact us. We are committed to resolving this matter in a proper and efficient manner. Your satisfaction is our priority.
Our website offers 24/7 live chat, which can be accessed through the chat button in the lower right corner of the page. We strive to provide prompt and effective communication, and we appreciate your patience as we work to get your order to you.
We apologize again for any confusion or disappointment you may have experienced. We value your feedback and appreciate your understanding.
If you need additional assistance, please feel free to contact us by chat for quick response or by email at services@stylewe.com. We will reply to you within 24 hours.
Best regard,
Tracy
STYLEWE