I ordered 4 dresses, all of them arrived promptly and were beautiful!
Unfortunately, a little too snug in the chest.
The return process was so simple.
StyleWe has excellent customer service and really sweet people.
I highly recommend this shopping site!
This website was recommended to me by my best friend, she has been shopping here for a long time, so I also wanted to buy clothes, and I really loved it, the accessories are made of excellent material, they do not look cheap.
Shipping cost a little high for total.of purchase. Ive placed several orders and at some point shopping should be either free or discounted. Ive also made a return which was an out of pocket expense. For these reasons I will seriously consider ordering in the future
They promised a nice dress they delivered! There are many stores on the internet that you cannot speak well about, except this one! Everything is perfect. Size, color, very fast delivery. No customer could ask for more. Thanks!
If you like fashionable clothes, this website is worth visiting. They usually have sales and can be cheaper than other stores. Some products take longer to ship, so be sure to check the shipping time.
This website has an excellent selection of clothing and the prices are much more competitive than any other website you have visited. Shipping was normal, no problems. I bought many clothes and they were all very well packed. Overall, a very positive shopping experience.
I've ordered several times from StyleWe. For the most part, I'm satisfied with my purchase. There have been 3 out of about 15 items I did not like, and 1 that was defective. The exchange/return policy is pretty cut and dry. However, customer service is great. I'll continue to order specific things from the sight.
It's been nearly 30 days and I have not received my 2 orders. I'm getting worried this is not a genuine website. I just sent an email requesting about two prior orders in which clothing was ordered/purchased on 1/23/24. & 2/6/24. Today is 2/17/24 and I just foolishly placed a 3rd order before realizing I had already placed an order for the same skirt. I requested to cancel said order; awaiting response.
After meeting the required purchase amount for Free Shipping, a shipping charge was charged. I had to delete a few items in order to make my purchase.
Easy to make purchase. Unable to use 1st time purchase coupon. However, another coupon was available.
Well where do I start? I've seen this company advertise beautiful clothes. These all looked like well-made clothes that I could wear into the office. I ordered 4 items. 2 I have received the other 2 are pre orders. That have now been delayed they say.The slacks I received with the flower on the bottom legs, are freaking iron on decal. Cheap looking! The decal does not even match with the other sideMy soul will NOT let me wear these damn pants. The dress is also cheap looking. Wont be wearing it in the office either. All items were over 40 dollars each. Ive purchased items from Shein for 10 dollars that had much better quality...I'm sticking with SHEIN.
Dear customer,
Thank you for bringing the issue regarding your recent order to our attention. We're sorry to hear that you were disappointed with the quality of the items you received from our company. We strive to provide high-quality products and ensure that they meet the expectations of our customers.
We want to assure you that we aim to provide accurate and representative images of our products on our website. Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
We have email and 24-7 Live Chat service now. The chat button is in the lower right corner of our website. We‘ve sent an email to you today about your issues. Looking forward to your reply.
Regarding the 2 items that you have still not received, we apologize for the delay. These 2 items are hot sellers and have been delayed before shipment. Upon inspection, we can confirm that 1 of the 2 items was shipped today. You can check the status of your order by visiting https://www.stylewe.com/order-query.
The other item has not been shipped yet. Please be assured that we are doing everything we can to get it shipped out to you as quickly as possible. We understand how important it is for our customers to receive their orders in a timely manner. We are committed to improving our stock of items and shipping services to provide faster delivery times for our customers.
Thank you for taking the time to share your feedback with us. We appreciate your honesty about your experience and we will definitely take your comments into consideration to improve our products and service.
If you need additional assistance, please feel free to contact us by email at services@stylewe.com. We will reply to you within 24 hours.
Best regard,
Ashley
STYLEWE
I brought a Jean dress that is 3 sizes to big for me. I was suppose to get an email to return it and I have never received the email. So I feel your customer service has treated me poorly and I am stuck with a Jean dress that I cannot wear.
Dear customer,
Thank you for bringing the issue to our attention. We sincerely apologize for any confusion or inconvenience caused by the returns process.
We have email and 24-7 Live Chat service now. All emails will be responded to within 24 hours. The chat button is in the lower right corner of our website. We always strive to provide prompt and efficient service to our customers.
Upon checking, we have never received your return request. Also, you only have one order on our website and your order only includes 2 sweaters, no jean dress. Therefore, please double-check the website from which you place your order.
If you have other order on our website, could you please provide our customer service center with your order number?
We have sent an email to you today. Looking forward to your reply. If you continue to have issues with the returns process, please contact us directly via live chat so that we can assist you in resolving the issue as quickly as possible.
Regarding the size issue, there is a size chart under the product details of each item. If the measurement of your received item is not the same as the corresponding size chart, then could you measure it with a measuring tool and send the photos to our customer service center? We'd like to offer you a satisfied solution after checking.
Thank you for taking the time to share your feedback with us. We appreciate your honesty about your experience and we will definitely take your comments into consideration to improve our products and service.
If you need additional assistance, please feel free to contact us by email at services@stylewe.com. We will reply to you within 24 hours.
Best regard,
Ashley
STYLEWE
Prices changed i will not shop again.
They will charge overseas return shipping fees. Items are not as described. Seller threatened not to refuse package, that you will lose item and money...why would I ever consider buying from this farce of a business?
Dear Customer,
We are sorry that you are not satisfied with our item(s).
Please be advised that the appearance of the product, including texture and color, may experience variations resulting from lighting in the studio or differences in screen monitors during photography.
In any case, we will carefully examine the product again, conduct further optimization measures, and upgrade the quality of product accordingly. We thank you for bringing this to our attention.
Please note that the cost of return shipping is determined by shipping carrier and we do not charge these costs.
Rest assured that if the product meets our return policy requirements, it is eligible for return. About return. We have specialized return center for return.Thus. Kindly please don't refuse any parcels as they won't be returned back to us successfully. If you do not want to keep the order. Please contact us for return label after you receive it.
If you have any specific concerns or questions aboutreturn, please do not hesitate to contact us via email services@stylewe.com. Our customer service team is always here to help and will do our best to assist you.
Best regard,
Mandy
STYLEWE
1. Bought almost ten cloths at one time.
Items Stylewe sales are not as described, materials, size, and some smells horrible.
2. The person helps reruns are very NICE to keep giving you a discount to ask you keep your purchases. They don't let you return some SALE items, because it is what stylewe's policy.
3. Receiving lots of junk text messages after the purchases, lots of.
All two hundreds dollars dumped into trash bin.
Sorry for any inconvenience caused. We’d love to understand more details about the issue you mentioned and solve the problem you've met.
Would you mind providing us with your order number? We've already sent a private message to you, please check and we are looking forward to your reply.
I think all their items should be a dollar each because the fabric is so cheap it doesn't look like the photo's on their profile, Poor communication, Delay shipping and very hard to reach them. Most of the items didn't come and they told me that I will get a refund but still haven't receive it yet just waiting for my Bank to step inn,
Dear Customer,
We apologize for any difficulties you may have experienced with the sizing of our products and our return policy. We understand how important it is to provide accurate sizing information and a flexible return policy for our customers.
We understand the importance of providing accurate product representations and maintaining open lines of communication with our customers. We apologize if the items you received did not meet your expectations in terms of fabric quality or resemblance to the product photos on our website.
To address your concerns and provide a resolution, we kindly request the following information:
The specific details of the items you are dissatisfied with, including their names, product codes, and any specific issues you have encountered.
Any communication records or documentation you may have regarding your attempts to reach our customer service team.
Once we have this information, we will thoroughly investigate your case and work toward a fair and satisfactory resolution. We value your feedback and want to ensure that you are satisfied with your shopping experience.
Regarding the missing items and the promised refund, we apologize for any inconvenience caused by the delay in receiving your refund. Please let us know your order number or the email address you left so that we can check and expedite the refund process.
We apologize for any difficulties you have encountered in reaching our customer service team. We strive to provide timely and responsive support to our customers. We want to assure you that we do respond to every message we receive, and it is possible that our response may have been overlooked or gone to your spam or junk folder. Sometimes email operators identify our emails as advertising emails and automatically block our emails.
If there is anything else we can do to assist you or if you have any additional questions or concerns, please don't hesitate to reach out to us. We are here to help and provide further clarification or assistance.
If you need additional assistance, please feel free to contact us by email at services@stylewe.com. We will reply to you within 24 hours.
Best regard,
Echo
STYLEWE
I only received 6 of 7 clothes within their promised delivery time, the last one was postponed again and again and then I had to cancel the order. All selected items were small size but still way too big, unbelievably different from the models they show on their platform.
Thank you for your feedback and sorry to hear that you are not satisfied with our product or service.
In order to better help with your issue, could you please provide your order number for checking?
I ordered a beautiful burgundy 2 pc outfit. It took 6 weeks and one piece was bright red and the other a washed out burgundy but not even close to the picture. Very poor construction and shoddy fabric and poor sizing. When I tried to return they make you return to China which is very expensive and only offer 20% refund. Stylewe is now a scam.
Customer service says some products may look
Different depending on lighting. It's a SCAM. Don't order.
Sorry for your dissatisfaction.
We valued your business and we will try our best to help you resolve the problem.
We will always strive to improve the quality and service of our products and strive to create a better shopping platform.
If you have any other questions, you can drop us an email (services@stylewe.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
StyleWe
Purchased three items that were too big and the quality was poor. Called about refund and was told that I could get 40% cash refund or 45% wallet credit. This is stealing customer's money because there is nothing said to that effect on their website. I will never buy from them again.
Dear Customer,
We apologize for any inconvenience caused by the poor quality of the item you received, as well as the sizing issue. We understand that this has been a disappointing experience for you.
We will strive to improve the quality of our products and accuracy in sizing to reduce the inconvenience of returns for our customers.
Don't worry, if the product meets the conditions of our return policy, then it is eligible for return. Before that, for goodwill, we would offer some solutions to satisfy our customers. Sorry that you're not satisfied with that. If you do not want to accept the offer we proposed. You may let us know then we will send further information about return.
Please feel free to contact us by email at services@stylewe.com. We will do everything we can to process your return promptly and keep you updated on its status.
Best regard,
Mandy
STYLEWE
Items look cute in pictures but are SUPER cheap plastic/rayon material. But even worse, this company i s a complete con. I returned the items via UPS to the address indicated from StyleWe and UPS confirmed signature/receipt. StyleWe will not credit my account (it's $500!) saying they don't use that address for returns (even though it was accepted and logged as returned). 100% worst company.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
As for return, our return policy says: Kind reminder: Return packages should be authorized. Any return request not authorized by the customer service will not be honored.
Please contact the Customer Service to get a return label before you make any return.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at services@StyleWe.com or by chat online.
StyleWe is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
UPDATE: Only after posting here did I receive the address to send returns. The shipment was received and signed for one week ago and I still have not received my refund. I'm posting a photo showing delivery confirmation. Please process my refund ASAP.
The items do ship from China, so it takes a considerable amount of time for them to arrive. As long as you're not in a rush, that isn't a big deal. The sizes are inconsistent and hard to judge online, unfortunately.
I'm extremely frustrated as I have now sent 3 messages attempting to get the address where I can send back a dress that does not fit, but have not gotten the requested information.
Dresses are pretty but not worth the hassle in my opinion.
Sorry you had a bad experience with your orders. Please contact our customer service at https://www.stylewe.com/account/contactus or email us at services@stylewe.com. We will help you to resolve the issue.
We had replied you with the return address. Pls check.
I just got my package today ordered a sweater, skirt and blouse. Both skirt and blouse feel like rubber? I don't know how to describe the material it is horrible. I will not order from this company again buyers. Beware. This makes me really sad.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at services@stylewe.com or by chat online.
Stylewe.com is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
They steal photos from other sites and sell you cheap knock-offs, bearing no relationship to the items shown online. I bought a KNITTED tribal sweater as shown in the pictures and description. I received a polyester duster with photo printed sweater design on it. They expect you to return at your expense to China from US, knowing postage costs more than the item. Fraud. Theft. No other words come to mind.
Sorry that you are not satisfied with the item(s).
As we checked, you have accepted our partial refund and keep this item.
Please contact PAYPAL to close the case, so that we could issue the refund.
Your claim/complaint/feedback is very important to us and to our designers. We will do our best to address your concerns and serve your fashion needs.
Overview
StyleWe has a rating of 2.5 stars from 5,154 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with StyleWe most frequently mention return policy, tracking number and poor quality. StyleWe ranks 36th among Women's Clothing sites.
Instant Feedback
By working with cutting edge independent fashion designers from around the world, and combining them with our high quality production and digital marketing capabilities, we will turn the fashion designers’ dreams into reality by providing high fashion to customers worldwide.
Rather than just an online shopping store, we would like to create a community which will be shared by both designers and customers. The community will enable all parties to communicate, share ideas, and recognize each other. It would not only provide instant feedback for fashion designers when launching new concepts or products, but would also allow customers to share their shopping experiences and fashion dreams.
We bring together designers and fashion covering many different styles. We hope that every one of our customers will find their own unique and exclusive designer fashions at StyleWe.
We believe the fashion trend should not be controlled by the few, but rather be guided by the collective actions of every designer and fashion consumer. At StyleWe, our goal is to empower designers so that they no longer feel hidden behind the brand, but are able to proactively communicate directly with their customers throughout the entire fashion life cycle.
We believe fashion should be personal and diversified. Fashion designers should not cater exclusively to the rich and famous. We have dedicated ourselves to enabling talented fashion designers to build their own brands and achieve their dream. Together with our designers, we will deliver high quality designer fashions to everyone.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused by shipping.
Thank you for your purchase! We are a legitimate company. Please don't worry.
For the duplicate order, we have canceled it for you. The refund would be well processed in 3-5 business days via your original payment method.
As for the previous 2 orders, it seems that most items are already shipped out, some of them are delivered and some of them were available for pickup according to online information.
We are deeply sorry for making you wait so long. Due to the high season, it will take longer to prepare the items.
We will do our best to improve the stock alert system. We believe that our company will make better progress due to valuable customers like you.
Regarding this issue, our representative have sent an email to you with more details, please check your inbox and spambox later, and reply to us by email. Your patience and understanding is highly appreciated.
If customer meet any issue, please feel free to contact us by chat for quick response or by email at service@stylewe.com. By email we will reply to you within 24 hours.
Again, thank you for reaching out to us on Sitejabber. We apologize for any confusion or disappointment you may have experienced. We value your feedback and appreciate your understanding. We believe that our company will make better progress due to valuable customers like you.
Best regard,
Louisa
STYLEWE