Am feeling very worried as have bought two dresses and they are both half a meter shorter than in the photo, completely different from shown. After reading other reviews it seems they never give money back, instead using all sorts of scams to avoid re-funding.
Red 3/4 sleeve off-shoulder blouse never go out of fashion, and the H-line sleeve off shoulder blouse has the perfect cuts to accentuate the curves, especially for people who have a poor waistline. It comes in cotton materials, and can be worn during any season. Although its a bit of casual dress, I do wear them regularly to my workplace. Stylewe kept their promise by doing a door delivery less than a week time.
Recently i find out that stylewe fashion is so high quality than of other online fashion product, Nice body fit dress that's why price not matter for me, We are two sister ordered two more in different colors.
This boutique has such a large and surprising variety of products that interest me, it is really cheap compared to other places. All my products arrive very fast, I have never had problems ordering more than 10 times!
Everything perfect, description of the clothes unbeatable and maximum quality. Excellent service for both communication and shipment management. I will definitely continue shopping in this online boutique
My experience with the service of stylewe was amazing I am glad to tell people about it. Ordering from stylewe.com is very easy. Just find what you're looking for and order, their delivery is outstanding and fast.
I love the 2 dresses I've gotten so far - they look and fit exactly as pictured, and I get a ton of compliments on both. I'm not sure how long they'll last, but I will not be wearing them very often anyway because of their uniqueness. The shipping WAS slow, as indicated in some negative reviews, and there was no notification when the order went out or any tracking information. I did email customer service when I felt too much time had gone by without me knowing what's going on with the order, and they got back to me the following day and let me know my order status. So that was all good, but I didn't need to return anything, and now that I've heard all the horror stories about returns I'm hesitant to order more. Also, I had a promo code and there was no spot to put it in during the checkout process. Very strange!
This website sells all kinds of clothing options, from shirts and shorts to formal dresses. They have cheap designer clothes always available. They send everything for free in two weeks maximum, very convenient.
Bought my girlfriend some things from StyleWe for valentines day and she loves the style. "Hip" was the exact word she used! The reason for four stars is that they fit just a little more snug than most clothes of the same size but it's hard to tell when you're not wearing them.
Their dresses are amazing. I've ordered several of them and love them all. Can't understand the negative feedbacks here when they are really good. Their customer support is great as well, always updated me with my stuff! Will order more very soon!
Thank you for keeping your word. I see are fund has been credited to my account and I appreciate that so much. It was a long frustrating struggle the last 5 months to get there, but at last taken care of.
Dear Starlene C.
Sorry about your confusion, it seems you sent your package to a wrong return address. Pls be noted our return address is in China. I have arranged a refund for you, you can just keep this item this time.
Next time, pls submit a return request for a return and we will reply you with a U.S. return address~
I had to chat with someone before getting free shipping even tho I was over the allotted spending amount. It's just annoying for my first shopping experience. If you offer something it should be given without me having to contact you guys.
Update my clothes arrived in about three weeks and I am one happy customer. Everything fits well. The material was what I had expected except for my white summer dress. The material was thin but with the right underwear I won't be exposed. They were mostly true to size. I am a medium. I got large in one outfit. I used the measurements help they offered. Measuring your hips, shoulders, bust etc is a must to get the right fit. Thereby eliminating returns. I will definitely buy from them again. The prices are great too.
They're well known for their customer service--and for good reason. Though they generally tend to be a bit pricier, they also often have phenomenal sales on items, slashing prices with deep discounts. It's worth looking into.
You cannot go wrong shopping at StyleWe.com They carry top quality items and give great service with reasonable shipping. Even on returns. They are one of my favorite places to shop. Never faced any problems. Highly recommended!
Style has many unique dress designs that you cannot find in other site, their dresses always make me look different, my friends do ask me where I got it and I will end up recommending stylewe to them.
Some very pretty designs, yes, but if you don't have a waist so high it's practically Empire-style, look elsewhere. Every single dress with a defined waistline is almost up under the arms. Chat with a representative offered no clues--the person insisted on thinking I was talking about size, not basic design. Stylewe might want to consider the great number of tall women with long waists they're losing out on.
Sorry to let you down, but can you offer us your order number for us to check?
Upon checking, we have sent you message to ask for order number, but still haven't received your reply.
We valued your business and we will try our best to help you resolve the problem.
We are looking forward to your reply.
Great for loyal customers. It has so many added perks to keep you shopping: 10% off first orders, I love the variety of clothes on sale, but having extra rewards available makes it a little more tempting to fill up my shopping bag. I have ordered four times and have never had a problem with shipping, payment, quality, etc. Very happy!
I placed order in the beginning of February. It arrived middle of March. I complained and asked for return directions. Sizes are not regular at all. Material is not good. Never got any answer from customer service! I will dispute charges on my card. That is only option they left me to do.
Sorry for the late reply, as we were experience system error, some messages failed to come in, we probably missed your return request, we are sorry, I just sent you return details and attach a return label to your email address at :ssosic@atlanticbb.net
We would like to offer you two choices for your return request, you can return for a full refund or the same amount of store credit without return the package to us, pls kindly refer to the email and tell us your choice, thank you very much.
My order numbers are ******* and *******. I paid extra for shipping on both orders to get within 7 2-5 days. I am very concerned after reading reviews that if will not be here for a wedding this weekend.
Update: No refund has been received, despite Stylewe reps claiming otherwise. At this point, I either consider this a loss, or continue trying to contact them. Truly abysmal customer service for a company whose products are advertised as designer and then executed with utmost mediocrity. Two stars has now been updated to one.
Please noted that the partial money refund and store credit had been issued to your account for a long time. Please check your account carefully.
If you run into any issues, please feel free to drop an email to us and we will get back to you ASAP.
Best regards,
StyleWe
What was left out of the company's reply to my review, which stated they would refund me was the following: "Pls kindly delete the 1-star sitejabber review first, we send you the modify request already. Pls check and help us to modify the review."
If you claim you will refund me, then this needs to be done without the condition that I delete a review that accurately reflects my experience as a consumer -- that is the purpose of the review and sites like this. Customer service with accountability and integrity will certainly be added to this review if that is indeed what I actually experience. At the moment, offering to honor a customer's request under the condition that they do not provide an honest account of their experience with the company is an ethical issue.
First two orders from styelwe.com were fair, however in the second order, the quality of materials was rather disappointing (very synthetic and mediocre). I returned one piece and opted for store credit, which I am now regretting.
I have attempted to use this credit three times, each time encountering an issue. The first time I made a new order, the item was no longer in stock, which contradicted what was posted on their site. When I reordered, the processing time was slow. I wrote to customer service two times to follow up, first receiving a generic response informing me of processing time, then later I received a response that the designers were on vacation and it would not be ready to process for another month. I stated I wouldn't have ordered the dress had I known this and opted to order another dress.
Again, a prolonged processing time. When I wrote to inquire on the status, I received the following reply, "Sorry to keep you waiting. The item is still being prepared. Chinese New Year comes. We cannot guarantee the shipping date after the holidays end. We`ll notify you the tracking number once the order is shipped. Would you like to wait for it?"
No. No, I would not like to wait an indefinite and open-ended amount of time following the Chinese New Year.
I have requested a full refund, however I am now being met with another canned message quoting store policy -- with absolutely no acknowledgement of the problematic wait times and reasons for delays. After reading the many negative reviews here, I have realized that this may just be standard practice for this company, and I am truly regretting putting my money into it. I am now stuck with store credit and ordering an item that may or may not show up for a few months following the order placement because of any number of unforeseen reasons that are completely superfluous to a straightforward business transaction.
That very first dress I got from them was the only positive experience, and it's all been downhill since then. Be forewarned of dealing with this company.
Overview
StyleWe has a rating of 2.5 stars from 5,154 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with StyleWe most frequently mention return policy, tracking number and poor quality. StyleWe ranks 36th among Women's Clothing sites.
Instant Feedback
By working with cutting edge independent fashion designers from around the world, and combining them with our high quality production and digital marketing capabilities, we will turn the fashion designers’ dreams into reality by providing high fashion to customers worldwide.
Rather than just an online shopping store, we would like to create a community which will be shared by both designers and customers. The community will enable all parties to communicate, share ideas, and recognize each other. It would not only provide instant feedback for fashion designers when launching new concepts or products, but would also allow customers to share their shopping experiences and fashion dreams.
We bring together designers and fashion covering many different styles. We hope that every one of our customers will find their own unique and exclusive designer fashions at StyleWe.
We believe the fashion trend should not be controlled by the few, but rather be guided by the collective actions of every designer and fashion consumer. At StyleWe, our goal is to empower designers so that they no longer feel hidden behind the brand, but are able to proactively communicate directly with their customers throughout the entire fashion life cycle.
We believe fashion should be personal and diversified. Fashion designers should not cater exclusively to the rich and famous. We have dedicated ourselves to enabling talented fashion designers to build their own brands and achieve their dream. Together with our designers, we will deliver high quality designer fashions to everyone.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sorry that you are not satisfied with the item(s).
Purchase (except swimwear and final sale) can be returned/exchanged within 30 days from the delivered date.
We would like to offer you our US return label, we have sent you an email, pls check your email and get back to us.