We ordered 3 dresses. I paid $22 for express shipping and it took 3 1/2 weeks to receive our order. 2 of the dresses were too large. Like other reviews (I sure wish I had read them before ordering), they do not want to give my $ back. They told me they'd give me a 15% cash refund to be used for alterations or a %20 store credit. If I choose to return the merchandise they said they can't tell me how much it will cost due to customs or how long it could take, also due to customs. Soooo... basically we are out $170 for dresses we don't want. Do not use this company! I've never experienced anything like this! They are a fraud. Believe every negative review you've read!
Sorry for all inconvenience.
Please note the total time = processing time + shipping time (this does not include any customs delays, weekends, holiday periods and any unforeseen circumstances.)
Pls note the normal delivery time is 3-5 business days of preparing the orders + 7 to 12 business days for standard shipping (2 to 5 business days for express shipping)
Express shipping does not mean we do not need the 3-5 business days to prepare.
We have already sent you return label. Pls send them back ASAP. If you run into any issues, feel free to drop us an email and we will get back to you ASAP.
Best regards,
StyleWe