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StyleWeReviews 5,152

2.9

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StyleWe Reviews Summary

The company has garnered a mixed reputation, with several customers expressing dissatisfaction primarily due to significant delays in order processing and shipping, as well as issues with product quality and sizing discrepancies. Many reviews highlight a lack of reliable customer support, making it challenging for customers to resolve issues or return items. Conversely, some customers report positive experiences, appreciating the stylish designs and quality of certain products, along with responsive customer service when reached. Overall, while there are commendable aspects, the prevalent concerns suggest a need for improvement in operational efficiency and communication.

This summary is generated by AI, based on text from customer reviews

service
936
value
426
shipping
436
returns
349
quality
1,668
This company responds to reviews on average within 0 days

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49,259 reviews

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Oregon
1 review
7 helpful votes
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Scam
December 24, 2019

I pay $ 62 dollars for a dress.
After longtime waiting for the dress I got it very, very poor quality. Maybe this dress the real costs is no more that $ 15.
Poor qualitty the zipper and I can zipper up totally.
Don't buy anything from westyle, they are a truly scammers.

Date of experience: December 21, 2019
Lanny S. — StyleWe Rep
over a year old

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?

The order number you offered is not correct.

We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (services@stylewe.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
StyleWe

Michigan
1 review
0 helpful votes
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Product doesn't match!
December 18, 2019

The dress I bought is nothing like what they show in the picture. It is like a joke! The set I bought has a hole in the shoulder. Horrible experience! I will never buy stuff from them again!

Date of experience: December 15, 2019
Lanny S. — StyleWe Rep
over a year old

Sorry for your unsatisfied.

As we checked, you have accepted 15% refund as compensation.

We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (services@stylewe.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
StyleWe

New York
1 review
2 helpful votes
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Buyers beware
December 17, 2019

Clothes not the same as picture quality very cheap. I mean 10$ cheap. I believe this place makes forever 21 look highend.

Date of experience: December 14, 2019
Lanny S. — StyleWe Rep
over a year old

Sorry for your unsatisfied.

Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.

Best regards,
StyleWe

Georgia
1 review
7 helpful votes
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I wish I could get my dress. It's been over a month. All I get are excuses from customer service. It's a sham. It probably wont fit when it does come and then I'll be stuck with a $69 rag from China.

Date of experience: November 25, 2019
Lanny S. — StyleWe Rep
over a year old

Your order was cancelled as your request.

And you mentioned that your card is not available so we still wait for your paypal account to handle the refund.

Check your email carefully.

Best regards,
StyleWe

Washington
2 reviews
3 helpful votes
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Misleading
November 17, 2019

The products are often of poor quality. Shipments are often delayed or maybe weeks that you are waiting on a shipment only to learn that the item is no longer available. Finally refunds are delayed for weeks.

StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 17, 2019
Lanny S. — StyleWe Rep
over a year old

Sorry for your dissatisfaction.

We valued your business and we will try our best to help you resolve the problem.
We will always strive to improve the quality and service of our products and strive to create a better shopping platform.

If you have any other questions, you can drop us an email (services@stylewe.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
StyleWe

Florida
1 review
8 helpful votes
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Stylewe advertises "Sign up with your email account and receive a $30 coupon to use on any purchase." Well, not really. The coupon is actually three coupons. One for $20 to use on any purchase over $149; one for $7 for any purchase over $49; and one for $3 on any purchase over $4. When I contacted the company to discuss this discrepancy in advertising, they confirmed the coupon is actually three coupons and to use them all, I would have to make three different purchases. SITEJABBER also states they've been notified that STYLEWE offers discounts for good reviews. When I can't trust their advertising, I certainly can't trust they will provide any quality in service or product.

StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 11, 2019
Lanny S. — StyleWe Rep
over a year old

Sorry for your dissatisfaction.

We valued your business and we will try our best to help you resolve the problem.
We will always strive to improve the quality and service of our products and strive to create a better shopping platform.

The $30 coupon did divide to three coupons.

If you have any other questions, you can drop us an email (services@stylewe.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
StyleWe

Virginia
1 review
8 helpful votes
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DO NOT BUY FROM THIS BRAND THEY ARE CRIMINALS. THEIR CLOTHING IS ALL HUGE AND BOXY NO MATTER EHAT SIZE YOU PURCHASE. I ORDERED A SILVER' shirt AND IT CAME IN BLUE... A DRESS THAT WAS SUPPOSED TO GO ABOVE THE KNEE, CAME DOWN TO MY FEET. I TRIED TO RETURN THE PRODUCTS AND PAY FOR SHIPPING. AND MADE ME PAY 22 DOLLARS TO A PLACE THAT IS NOT IN BUSINESS. I RETURNED MY STUFF AND THRN THEY NEVER GAVE ME MY MONEY BACK. CRIMINALS.

StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 10, 2019
Lanny S. — StyleWe Rep
over a year old

Sorry for your dissatisfaction.

We valued your business and we will try our best to help you resolve the problem.
We will always strive to improve the quality and service of our products and strive to create a better shopping platform.

As we checked, the refund did refund long time ago. Check your account carefully.

If you have any other questions, you can drop us an email (services@stylewe.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
StyleWe

Ohio
1 review
0 helpful votes
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Poor customer service!
October 5, 2019

I placed an order on August 30,2019. It is now coming up on 22 business days! I've not gotten my merchandise nor any notice of a projected delivery date! I've sent emails and call to no avail. Won't do this again. Fool me once shame on you! No fool me twice!

StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 2, 2019
Lanny S. — StyleWe Rep
over a year old

Sorry for your dissatisfaction.

We valued your business and we will try our best to help you resolve the problem.
We will always strive to improve the quality and service of our products and strive to create a better shopping platform.

Your order was delivered long time ago. Pls check it carefully.

If you have any other questions, you can drop us an email (services@stylewe.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
StyleWe

Colorado
1 review
20 helpful votes
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STAY AWAY!
October 28, 2019

I would give them a zero rating if I could! I ordered multiple items on 1/5/19. I received them. Most were too small, so I had to spend $150 to ship them back to China (per their directions). My packages arrived back on my doorstep SIX months later. They never made it to their destination, so a COMPLETE waste of $. They then gave me a CA return address. They received my items via Fed Ex on 8/15/19 & acknowledged receipt. I received several emails on 8/21 & 8/23/19, telling me that my refunds would be issued in one week. I did receive one of my refunds. However, it is now 9/27/19, & I still have not received ~ $800. My complete return shipping costs were just over $200 & I STILL haven't received my full refund. I am just getting the constant runaround from them with NO offered solutions or actions. It has been NINE months! This is the biggest SCAM of a company & they have NO right being in business! Do NOT order from StyleWe! Biggest nightmare EVER! Packages that came back to me below.

+2
StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 27, 2019
Lanny S. — StyleWe Rep
over a year old

Sorry for your dissatisfaction.

We valued your business and we will try our best to help you resolve the problem.
We will always strive to improve the quality and service of our products and strive to create a better shopping platform.

As we checked, we have issued 1114. 48USD in total. Pls check your account carefully.

If you have any other questions, you can drop us an email (services@stylewe.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
StyleWe

Italy
1 review
0 helpful votes
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I liked the experience I had, if you ask me if I recommend the store, I answer yes, excellent service.

Date of experience: September 21, 2019
Illinois
1 review
2 helpful votes
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Horrible Service!
October 21, 2019

I have placed an order in August. Until today they are emailing me back saying the order is not ready to ship and they are preparing it in bulk. No further information is provided.

StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 20, 2019
Lanny S. — StyleWe Rep
over a year old

Sorry for your dissatisfaction.

We valued your business and we will try our best to help you resolve the problem.
We will always strive to improve the quality and service of our products and strive to create a better shopping platform.

Your order was refunded long time ago. Check it carefully.

If you have any other questions, you can drop us an email (services@stylewe.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
StyleWe

GB
1 review
0 helpful votes
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17 days to London City
September 23, 2019

The shipment took 17 days to London, but I still have to confess that the clothes are very nice and do not look cheap, I think if I would buy again if they ask me. Thanks

Date of experience: September 19, 2019
Sweden
1 review
0 helpful votes
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This is the first time I've bought anything from stylewe.com and I am extremely happy!
Dianne :) ...

Date of experience: September 15, 2019
Denmark
1 review
0 helpful votes
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I have ordered from this site a couple of times and have never had any problems. I will definitely order more in the future. Although I have to say that I have never tried to return anything or request a refund.

Date of experience: September 13, 2019
Washington
6 reviews
6 helpful votes
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Good
September 15, 2019

This place is super cute and very lively! I love the mini couch area where you can take pictures and the clothing are such nice material!

Date of experience: September 12, 2019
GB
1 review
0 helpful votes
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Nice
February 18, 2021

The t-shirt i buy here is made from a light but good quailty material and looks great paired with high-wasted jeans or shorts. It is perfect for warm, summer days, and when autumn comes, I think it'll look good with a jacket or cardigan.

Date of experience: August 31, 2019
Texas
2 reviews
5 helpful votes
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This is fraud
August 25, 2019

I place my order on 7/31/2019 as as today 8/22/2019 I still haven't received my parcel. I called them but no human answer just a machine telling to leave a message. Well left several messages with my order number but I never got a call back. I also email and no success. Where is my package?! I spent $75.00 for nothing! A RIP-OFF! I felt like someone still from me!
My advice! Don't order from here!

Date of experience: August 22, 2019
Lanny S. — StyleWe Rep
over a year old

We did reply many emails you sent.

But it seems that you never checked it.

And your order is pre order, so it needs about 15-25 working days to be prepared.

We have already mentioned that in the website.

If you run into any issues, feel free to contact us at any time.

Best regards,
StyleWe

New Jersey
2 reviews
7 helpful votes
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I spent $513 purchased dresses at StyleWe on March 15,2019. I received my dresses around April 11. I quickly tried and I decided returning 2 items that not expected as online pictures and 2 items need exchanged size. I spent $65 through USPS with their return label on April 13. But it's been over three months till today I still couldn't get my money back or exchanged. I was keep contacting with Customer Service through email and phone calls to confirm my package status. They always claim they didn't receive it And told me sometimes would take Months. I can't get a refund money back and dresses exchanged. I have USPS official receipt that I shipped out on time according to their policy. The funniest things I got the 2 items exchange size original package back after three months Traveling from China. The returning package is still claim didn't get receive yet. I can't get a refund. Finally they offer me solution is 50% refund or 60% credit to continue purchase. I refused. I want my fully refund. Then they email to me next day: either I have to continue wait more time to receive the package then I am able to get fully refund or they offer me 30% refund or 40% store credit. All their solutions and offer are really ridiculous and bull$#*!. I am totally lost. I returned my items on time by their policy I should not take any their mistake responsibility for their system errors to take my $320 loss. What do you think? Should you purchase on this site and trusted them? I DON'T THINK SO! I see some other reviews. I doubt it that's real or fake. You may get your stuff and happy you put a five stars over there. But when your items has problem you need them to help you to solve the problem. Such as refund or exchange according to their policy that's not real at all! You can see the pretty ugly face behind the business smiling. Pathetic site.

Sent from my iPhone

Date of experience: August 17, 2019
Lanny S. — StyleWe Rep
over a year old

Sorry for all inconvenience.

According to our return policy: ONLY after we receive your return items in good condition and the return information updated in our return item list, can we process the money refund.

But the fact is that we never receive the package. If you run into any issues, feel free to contact us at any time.

Best regards,
StyleWe

Amanda B.
GB
1 review
0 helpful votes
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Thank you!
February 18, 2021

Hello
This is a great store to get a lot of thing to wear, but the process to ship out the articles you buy if so slow . You should to make a deal with a good shipment company in order to offer a better price for shipments.

Thank you!

Date of experience: July 28, 2019
Australia
1 review
0 helpful votes
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Gooood
July 26, 2019

I am increasingly happy with Stylewe, everything I buy is of very good quality.
I recommend it, it is a very safe page for online purchases and the support staff attends the queries very well.

Date of experience: July 23, 2019

From the business

StyleWe is an online fashion shopping platform featuring independent fashion designers. We are committed to providing shoppers with original, high quality, and exclusive fashion products from independent designers.

By working with cutting edge independent fashion designers from around the world, and combining them with our high quality production and digital marketing capabilities, we will turn the fashion designers’ dreams into reality by providing high fashion to customers worldwide.

Rather than just an online shopping store, we would like to create a community which will be shared by both designers and customers. The community will enable all parties to communicate, share ideas, and recognize each other. It would not only provide instant feedback for fashion designers when launching new concepts or products, but would also allow customers to share their shopping experiences and fashion dreams.

We bring together designers and fashion covering many different styles. We hope t...


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