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The company has garnered a mixed reputation, with several customers expressing dissatisfaction primarily due to significant delays in order processing and shipping, as well as issues with product quality and sizing discrepancies. Many reviews highlight a lack of reliable customer support, making it challenging for customers to resolve issues or return items. Conversely, some customers report positive experiences, appreciating the stylish designs and quality of certain products, along with responsive customer service when reached. Overall, while there are commendable aspects, the prevalent concerns suggest a need for improvement in operational efficiency and communication.
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I have ordered many items from this boutique, including pants, shirts, and sweaters. Items take time to ship and receive. However, after receiving the product, the wait is worth it!
I ordered one dress and two tops. The garments were so poorly sewn that they were unrepairable. I received my order and was disappointed with the fit and quality of the garments. The fabric is shiny, armhole fit is inconsistent, and the garments are poorly finished. The measurements were incorrect. The pretty green and black swing dress had shoulders that didn't match and different sleeve lengths. When I tried to return the items, no way. China purchase. They offer a measly ¼ of what I paid for the garments. No clear English speaking recordings. Consumer beware. Buy from USA companies.
Everything works without problems, without failures or problems, easy to navigate the page, incredible range of products and excellent prices. The dress I bought came in perfect condition and it fits me as it should. Highly recommended!
This boutique has such a large and surprising variety of products that interest me, it is really cheap compared to other places. All my products arrive very fast, I have never had problems ordering more than 10 times!
This boutique is very easy to use, it is easy to find what you need, one of my favorite online places to buy clothes, it has everything you need and more! I love!
I had a fantastic and easy payment in this boutique. The site had all the products I was looking for in one place, allowing me to combine shipping in one package. Most of these dresses can't be bought where I live! I feel like it's my lucky day.
The best cheapest online distributor of my favorite beauty products and wacky style enhancers! I will not buy these items anywhere else. It's amazing! Much cheaper than in other stores for the same products!
Fast delivery, courteous and detail oriented. Boutique eager to provide a positive customer experience.
Is awesome! It is the first time I use this website. The staff responds very quickly, they are friendly and helpful. Thank you.
Before I was skeptical of ordering from here. I had a chance. And it was worth every penny. Although the clothes are reasonably priced, the quality they offer is amazing. Sometimes, although there is a delay in shipping. Therefore, you must be patient, but customer service is very friendly and helpful.
I have written them everyday since April 11th 2020. They never told me why my item wasn't delivered to USPS for US delivery! I have sent MANY emails asking them to send a refund. USPS showed me it never reached them with their own tracking number. They have ignored my begging for a refund! Do not walk... RUN from this company! They are not Real! Not Trustworthy! And Dishonest!
Excellent bracelet, fast shipping, incredible accessories I will ask for more things from this website!
Exceptional quality of all the garments offered here, fast service, good selection, I'm glad I found this website to buy my clothes.
The items received do not look anything like what is shown on the website. The material is cheap and scratchy- one of the dresses had a crooked zipper and the other had rips in the lace-I tried adding pics but they wouldn't download from iCloud. Sorry.
The Size Guide on the website is Very Exaggerated... I purchased the size suggested according to my measurements. The dresses are all enormous... No way I would ever wear these in public!
I contacted Customer Service within two days of receiving my order and was told that I could either except 15% cash refund or ship all the items BACK TO CHINA at my cost.
Do not order anything from this merchant! You will be sorely disappointed
First, I'm convinced that the positive reviews are fake. I have recently (April 2020) had a horrible experience with stylewe. I had ordered from stylewe in 2016 and I can say that the quality has gone downhill since. I recently ordered 2 dresses and one jumpsuit. Both dresses were sub-par. Attached, you will see my purchase summary including a red dress and a white dress. The red dress was so poorly made and is a very strange material. In person, it actually looks like a cheap Halloween costume or cape, not a 60 USD dress, as advertised. The white dress looks like it's actually made of the lining of a dress. It's completely sheer and cheap looking. The customer service said I would have to return the items to China for a refund. After inquiring at USPS the charge would be 30 (with no tracking)-125.00 USD, and UPS would charge at least 60 USD. Upon explaining my dissatisfaction to stylewe, they offered 25 percent money back only. It's a scam. Don't be fooled.
I ordered a beautiful burgundy 2 pc outfit. It took 6 weeks and one piece was bright red and the other a washed out burgundy but not even close to the picture. Very poor construction and shoddy fabric and poor sizing. When I tried to return they make you return to China which is very expensive and only offer 20% refund. Stylewe is now a scam.
Customer service says some products may look
Different depending on lighting. It's a SCAM. Don't order.
Sorry for your dissatisfaction.
We valued your business and we will try our best to help you resolve the problem.
We will always strive to improve the quality and service of our products and strive to create a better shopping platform.
If you have any other questions, you can drop us an email (services@stylewe.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
StyleWe
Don't ever shop from them. I had issues with the dresses I ordered and contacted them the moment I received and opened it. Literally within the hour of getting it. Issues were:
1. Materials used on the dresses were cheap.
The white bodycon dress I bought was see through.
2. They sent me wrong dress, wrong size and again CHEAP MATERIAL.
Finally when I managed to get hold of them and have them sent me return address, I sent it back within just a few days. It arrived in CHINA 1 week after I sent it. Oh and I also paid for the courier fee. Now it's been nearly a month and they still haven't received it because they refuse to pay for the duty and tax imposed to them by customs in China. Hence they haven't received my parcel and won't release my refund. On top of that they said that they will only refund if they receive it within a month upon receipt. Now they won't even reply to my emails. THEY HAVE VERY POOR AND UNSYMPATHETIC CUSTOMER SERVICE.
Sorry for your dissatisfaction.
We valued your business and we will try our best to help you resolve the problem.
We will always strive to improve the quality and service of our products and strive to create a better shopping platform.
If you have any other questions, you can drop us an email (services@stylewe.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
StyleWe
Pictures of the clothes are only taken from the front which makes it difficult to see how the dresses are cut. The blouse I purchased was differently cut than show in the picture. I requested to return the merchandise and was offered 30% discount but to keep clothes. I returned package and after 4 weeks I am still waiting for refund.
Customer service is absolutely disappointing
Sorry for your dissatisfaction.
We valued your business and we will try our best to help you resolve the problem.
Have you sent it back? If so, pls send us return tracking number to check.
If you have any other questions, you can drop us an email (services@stylewe.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
StyleWe
I thought I read the fine print, but nope. China got me! Ordered a size 12 dress for 65.00. When it finally arrived it was a 3XL! Like previous reviews their solution was to send back to China at my expense or take 15% refund. And on top of that they said to use that 15% to alter the garment! DO NOT BUY FROM THIS WEBSITE!
Sorry for your dissatisfaction.
We valued your business and we will try our best to help you resolve the problem.
We will urge refund for you. Pls check it later.
If you have any other questions, you can drop us an email (services@stylewe.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
StyleWe
Wrong color and the cost of the dress is $85 the cost to return to China is $150 until now they don't return my money I buy las August.
Sorry for your unsatisfied.
As we checked, until now, we still have not received the package.
According to our return policy: once we receive your return items in good condition and the return information updated in our return item list, we will process the money refund.
If you have any other questions, you can drop us an email (services@stylewe.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
StyleWe
Answer: Their styles are beautiful and quality seems excellent. It was the sizing we had trouble with. They have a size chart with measurements, but the item I ordered was several inches smaller than the measurements given in the size chart. Also, when I wrote (twice) them regarding return of the item, I never received a response. After several weeks, I had to turn it over to PayPal to return the item and received be a refund. I've been afraid to order from them some nice. Also, the item took 3 weeks from date of f order to arrive.
Answer: The initial package arrived in about 3 weeks but was the wrong size, much smaller than described. It was very difficult to get a reply from them about the exchange. I had to file several official complaints in a few sites before I heard back from them, and then I waited a long time to get the cost in a larger size. I do not recommend this company and will not order from them again. I also believe than many of the reviews posted here are fake ones set up by the company. Read them carefully and you'll see what I mean.
Answer: My two pieces were crazy, too long, too small in shoulder And bust, And sleeves were way too tight- Better stay away- not worth the hazel. The garmets are nothing like the images!
Answer: I won't use them ever. I ordered a medium 8-10, I usually wear a 4-6 or junior 5/7 the dress was so small it would've fit a 10 year old girl. Then there was no way to contact them. My order didn't show on my account etc. total nightmare until I put a bad review on SiteJabber then I heard from them I sent it back and got a refund. Beware.
Answer: Unless you are built like a 10 year old girl - methinks you will be frustrated.
Answer: I ordered 3 items. I'm normally an 8 M so ordered L. 2 items fit great 1 was too small. I ordered an XL & it still didn't fit. They will exchange or refund but could make it a lot more obvious how to return but otherwise I'm very happy with my purchases. I believe the different designers have different sizes. I believe this site is more like a mall with different shops, not one store. People shouldnt get so angry about not using American sizes. American sizing is larger than any where in the world. Even in American sewing patterns I'm a 14 that gives you an idea of how off American clothes are
Answer: Sizes are way off. Trust me: this is not the way to shop.
Answer: They produce some good dresses; some have defects. Terrible customer service. No phone. Won't tell where to return clothing. Won't pay. No action on exchanges. Losing so much repeat business they will be out of business. PATHETIC "Customer Service." They don't help people; they put them off!
Answer: I have give up on STYLEWE they are pull of it. You can only fool me once. I believe that 95% of the people that buy from stylewe are very dissatisfied and the other 5% are lies just to pull you in just like someone fishing. Mr Larry. S the representative for stylewe (liar). It is up to you you make the choice its your money Spend it wisely, use your head. These people are out of the country over seas. I hope this helps Ms. Katharine. E and anyone else, look BUT don't touch. :)
Answer: Answer to question from Andrea. Andrea, please stay away from Stylewe. The company is a scam. I bought two dresses and I was only reimbursed because I paid through Paypal and Paypal got me my refunds. The merchandise is horrible, at least what I received. Stay away. Do not waste your money with this company.
StyleWe is an online fashion shopping platform featuring independent fashion designers. We are committed to providing shoppers with original, high quality, and exclusive fashion products from independent designers.
By working with cutting edge independent fashion designers from around the world, and combining them with our high quality production and digital marketing capabilities, we will turn the fashion designers’ dreams into reality by providing high fashion to customers worldwide.
Rather than just an online shopping store, we would like to create a community which will be shared by both designers and customers. The community will enable all parties to communicate, share ideas, and recognize each other. It would not only provide instant feedback for fashion designers when launching new concepts or products, but would also allow customers to share their shopping experiences and fashion dreams.
We bring together designers and fashion covering many different styles. We hope t...
Sorry for your dissatisfaction.
We valued your business and we will try our best to help you resolve the problem.
We will always strive to improve the quality and service of our products and strive to create a better shopping platform.
If you have any other questions, you can drop us an email (services@stylewe.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
StyleWe