StubHub

Bought tickets to Vince and Amy Christmas show at the Ryman. The view they showed of the stage when I clicked on the tickets looked great!

Then I printed the tickets and it said "obstructed view". There in fact is a pole blocking the view to the stage. I called Stub Hub and they said the view was from the middle of the section I got tickets in.

Incredibly misleading! Be careful when buying from StubHub! They are not reputable advertisers.

We purchased concert tickets valued at 1000 dollars over a month ago. Day of concert still no tickets. Requested our refund a few hours prior to beginning of concert which was loccated in another city. As of today we have not received our 1000 dollar refund. Ever single time we speak to a customer service rep. We are given a different excuse as to why we haven't received our refund. At this point The Better Business Bureau and State Attorney generals is going to be contacted and a claim will be filed. Buyer beware they are not guaranteed as advertised. As far as I am concerned they are thieves that I am sure doing this to multiple people and gaining interest as the money sits in their account.

I bought tickets for my brother and I to see Metallica. I was charged a $100 service fee for some reason. I had forgotten my mom had bought tickets off there when I was a teenager– we got scammed out of our tickets. Now to sit and wait until the concert to see if I've been scammed out of $400. Tickets are cheaper on Ticketmaster. DO NOT USE THIS. Here's hoping my seller was legit. Lesson learned. Also all sales are final so it's not like I can get a refund.

I paid for 3 tickets in march, 2017. Went to print them the day after they should have been in the account, not there. Called them- they got nasty with me, saying i was cutting them off. NO, i was explaining the situation of how we booked a car, hotel, and would be out money if they could not deliver.

Then they told me to just go - a 5 hour trip one way, and hope for the best. They told me that if they couldn't get me tickets, that i would get a refund. Well who cares, who will reimburse me for time, and money on the other parts of the trip.

Get your tickets elsewhere.

Five Seconds of Summer is going to appear at The Fillmore in San Francisco tomorrow night. Ticket prices from Stubhub.com start at over $300.00. The original ticket price for this concert was $35.00.

Stubhub snapped up all of the tickets and raised the price an astronomical level; out of the reach of a vast majority of their fans.

Apparently, "Snobhub" is catering to the 1% elite. I hope that, at least, The Fillmore and the 5SOS are getting a good cut.

Outrageous and greedy business practices.

I bought Adele tickets that I never received and stubhub NEVER refunded me. They are terrible all the way around. I called over 20 times and they kept brushing me off, I had to dispute it on my charge card. I will NEVER use this company again, horrible at what they do.

I bought tickets on Stubhub and they were never transferred to me. Seller then told me I have to go to Seat Geek to get the tickets even though I never bought the tickets through Seat Geeks or have an account with Seat Geeks. Called both places and neither could help. Wasted an hour on the phone. I give them a 1 because I can't do a 0.

I purchased tickets on my phone through my StubHub app. In trying to get my tickets, I need to verify that it's me through the email that I have on file. I no longer have this email address since I am no long a Cox customer. I have called StubHub for 4 days now to get my email address updated. I was told that they can see that my old emails are getting kicked back (because it's no longer active) and they are telling me for security reasons that they can't verify my account because I can't get into my email. I am very unhappy with this situation! It shouldn't be that hard to update an email address!

Dont buy from Stubhub, they don't have a return policy. They will get the high fees they charge and that's why you can't get a refund, they will put your tickets up for sale.
Buy directly grom the venue instead and save yourself $60.00.

I ordered tickets 2 months ago for the UNC State game on February 19th. I never got them. STUB HUB never contacted me. I had to wait till the day before for confirmation of delivery. When I did not get them the tickets the before the event I tried calling and they were not taking any calls that day. I was told to go online to find out about tickets, that sight does not exist. I spent well over 3 hours on the phone the next day talking to rude StuHub reps that yell at you and simply will to your questions with silence. Never got a refund. CEO Baker is a crook collecting money for sales on things he does not own. Do not use StubHub!

I bought seven tickets to see the Toronto Blue Jays. Then I spent hours correcting Stubhub mistakes. They completely screwed up my purchase. It
Disappointed me and my friends. I will never use StubHub again.
They got the day wrong. They tried to tell me it was my mistake, though it was
A phone purchase. Then they tried to charge me more than double the price
For the day I wanted. The only thing they got right was the refund.
Incompetent bunglers, verging on fraud.
Sincerely
David in Ottawa, Canada

I accidentally purchased the ticket I'm checking. They cannot refund it even it was just made. They happen to be the most expensive in the market with wooping $48+ service fee.

Selling ticket is impossible. It requires barcode yet they don't provide barcode with the ticket.

We bought VIP box seats day of the concert. It said we were in Row 1 seats 3,4 5, and 6. We had people in front of us in the box standing during the entire concert. When we spoke with the LiveNation team they said the seats were first come first serve in the box. We were there 2 hours early and had we know this we would have made it to the box earlier. If VIP box seats are on a first come basis please don't number the rows and seats. Very sad and would not have paid $100 a seat for these seats. Order # *******