StacksocialReviews 765

Failed to deliver a good product. Received a key (for MS office) which was already used. No replacement and no refunds.

They told me they have new keys but are only for new customers who send them additional funds.

StackSocial is a High Level Scam Site. Donot expect Replies for any kind of Queries. They will first not Answer you and if you persist they will give lame and fake answers.
And if your problem is still not resolved and you try to follow up, they will cease to answer you.
Moreover, they have bunch of fake, half baked products and Yes THEY DONOT GIVE REFUNDS!

I can't recommend taking keys for windows + office, as it happens that some keys may not work, I got a working one from a Microsoft partner HYPESTKEY

I stupidly responded to an ad for Microsoft Office for Mac 2019 for $39. I used their "key" and downloaded the app…When I opened the app, it prompted me to purchase a subscription from Microsoft in order to use it. That app was a free download, but you have to pay in order to use it.

PAID TO HAVE MICROSOFT OFFICE AND...GUEST WHAT:
LOST MY MONEY...DON'T BE ME.
DON'T FALL FOR IT.
DO NOT PURCHASE WHAT YOU'LL NEVER GET... YOU WILL LOSE YOUR MONEY.
GOOD LUCK PURCHASING IT STRAITGHT FROM MICROSOFT.
WGT9N-JG29Q-3QFW9-BQF98-4VW9P

I recently bought a product from them. The experience was negative.
As the result I've got an unusable, non-functioning product.
Somehow it was mistake -- I did not see a lot of negative feedback, numerous responses and reviews.
Stacksocial has a poor reputation among consumers, with many warning others to avoid the site altogether.
I asked for refund -- no returns, no refunds.
"Perhaps you can give it as a gift to a suitable friend", - they told me.
That's their policy.
P.S. Eventually I got a refund. Thank you Penelope

Deserves more than 5 stars
I have been buying from them since 2015 until now, I have not had a problem with them. The support is excellent, it provides honest and reliable assistance and support
I don't like compliments. The store is excellent and is considered one of the best stores around the world. I wish them success.

I chose the software, with an advertised price of $32.97, which somehow increased to $42.55, after tax and Handling.
Tax: $6.59
Handling: $2.99
Order Total: $42.55
There was no previous mention of any additional of these costs, prior to being asked to pay.

Other reviews:
'I wish that I had seen some of the online reviews.
StackSocial is a "legit" site, but the products they sell are garbage.'

I have had several negative experiences buying from this supplier. For the sake of your mental health, you should not shop here, especially if you are an EU citizen.
EDIT: By contacting the Product owner, the issue was partly resolved. Rating increased to 2 because the shop cooperated with the product owner.

The original key had already been used. Within a day I received a new and valid key.I appreciate the fast fix. Thanks!

I decided to use Stacksocial to buy a 3 month access for Adobe Creative cloud. However, when I went to redeem the codes - the very same day - they were not valid. Use caution when buying from this site!

WORKED FOR A FEW DAYS... NOW ALL THE POPUPS ARE BACK! DON'T WASTE YOUR MONEY ON THIS PRODUCT. IT MAKES ME WONDER IF THIS HAPPENS TO ALL LIFETIME OFFERS

Dont buy anything from stack social. We purchased degoo from stacksocial then degoo defrauded us by destroying my videos of my children's births, weddings,anniversary's and grandparents photos who have passed away! We filed a complaint only to find hundreds of others also complained of the exact same thing! When asked to return our priceless memories degoo refused saying their app went into our private phones and uploaded aimp music videos they didn't like and that was their excuse for destroying our private memories we paid them to protect! We turned to stacksocial and asked them to intervene after months of back and forth Penelope with stacksocials final reply was that:" so sorry for your loss but tough luck we side with the criminal vendor" basically tough luck, we dont care. Want to buy more from us that we wont defend you when they steal from you?

They sold me a lifelong storage plan … which briefly after chose to cancel my service without any refund or even any chance to download my lifelong pics. Shameful.

Order Software online, they immediately have money, thanks for your purchase then...nothing.
No email receipt, no software, nada. I email them and get this:
JC (Support Team)

Feb 19,2023, 6:19 PM PST

Hi There,

Thank you for reaching out to us about this. Redemption instructions for your purchase are sent to the email address used to complete your order.

When purchasing as a guest, redemption assets are displayed immediately after your transaction is completed, as well as in the email we send to you to confirm your purchase was successful.

If you're having trouble finding this email, we can also claim your license code for you and provide your redemption instructions in this email.

Please note: Once a digital purchase is claimed, it is no longer refundable. If you'd like us to do this for you, kindly reply to this email confirming that you consent to our team claiming the code on your behalf.

If you're experiencing an error, kindly follow up with a screenshot of the issue you're experiencing so that we can share this with the merchant who offers this product.

I hope you find this information helpful! If you'd like additional assistance with the process, just follow up and we'll be happy to help.

JC
Support Team Member

Find answers in our Help Center - https://support.stackcommerce.com/hc/en-us

Helpful Topics
Do you offer phone support?
Digital Product Redemption
Refunds and Returns

So I am supposed to give them something they never delivered in the first place nor did they even email me it was on the way, no receipt but rather want me to return it to their care so they can not send it back a second time...BUT>>>> you can't fix stupid

StackCommerce owns both StackSocial & TMZ. Bought Microsoft OFFICE pro from TMZ two years ago & key code was used & never worked. Bought MICROSOFT office pro 2021 recently from StackSocial & same issue AGAIN. Found out StackSocial & TMZ under StackCommerce parent company.
Found out from Microsoft that there is no RETAIL sales for Microsoft Pro - only corporate bundles. StackSocial is selling key codes from bundles that are already assigned to the bundle. It is no glitch that when you enter the key code StackSocial (or TMZ) provides via an email link that redirects you back to StackSocial's website for the big reveal & then another link to try to activate a non valid key code, you see a message that the key code is USED.
You cannot call StackSocial CSRs, you can only fill out a form on StackSocial's website "contact us" then you have no proof of contact & you never hear back. StackSocial's refund policy states that once you view the bogus key code, NO REFUNDS. Catch 22. DO NOT BUY.
Disputed charge with CC company & StackSocial quick to provide proof of purchase but I am then required to provide proof that purchase of software key code doesn't work.
Don't fall for promise of another working key code because it will just be more headaches for you & these key codes will never work. Even if software somehow magically downloads, it will not function later or will be incomplete - think Rosetta Stone language software.

Purchased Sam's club membership, never received a code. Was provided a receipt for purchase and link that took me to Sam's club website to purchase new membership at full price.

Sent multiple requests to customer service with no response received.

This is a scam!

I purchased MS Office from Stack Social and it does not work. MicroSoft says that Stack Social sells Activation Codes that have previously been activated by other customers. They offered to send another link and code when I reported the problem. That code also failed to activate the sof. They refuse to refund my money. They are theives, liars and crooks. DO NOT BUY FROM STACK SOCIAL UNLESS YOU WANT YOUR MONEY STOLEN!

I purchased a Lighted Clock and the Clock was battery-powered with no cover, slot, or access to install a battery, emailed for support, received an email looping in the seller, and after 7 days of no response, returns were limited to a short period of time, made the return and lost approximately $15 to receive and return a clock. I thought for $120 it should be something special and I paid to find out it was a unique economy device, not a cherished gift as expected. Plus the bad service was enough to waste an hour on this review with pics of the item, a return shipping label, and my receipt, with redactions of course.
Charles F.

I recently ordered the PhiGolf golf simulator. I find it to be working fine after one day but it is clearly a used piece of merch. No where in the description does it say used or refurbished. For just $45 more dollars I could have bought a brand new one on Amazon. Just thought this was a sale. Again it seems to be working fine just wish I would have know it was used.