I, too, ordered a stand mixer and got an air fryer. I have written them countless emails and provided them with pictures and pdf's of many of my emails, but now they're saying that "my defective product cannot be returned" and all sales are final. I don't know if there's a language barrier or this is just a total scam site. Do not order anything from this site!
Hi Catherine! Thanks for leaving your feedback with us! Our auto-delivery program is totally optional, when ordering a system you can click on "Purchase Price: (Excludes Auto Delivery)" and that will make sure you are not enrolled in our auto-delivery program at checkout. If you are already enrolled, you can cancel at any time. If you need assistance with your auto-delivery send us a direct message and we will gladly assist you!