I'm not sure why other users have had such a problem. As of today, I have purchased two different bundles and had no problems redeeming bundle codes or enabling courses. So far, the courses seem dead on to what was advertised and labs are spot on for review. Keep in mind that the courses vary on instruction and content as not all instructors teach the same way. I may add to this in the future, but so far I am happy with the purchase.
I have bought a few online elearning courses, and usually I had a good experience, except for some occasional bugs on the website and checkout.
However, I will probably avoid purchasing now because they do not seem to be on the side of the customer when issues are explained.
Example being, recently they promoted via email a discount code. However, the code was not working throughout the day. After trying and testing on my own, it happened to not work right when I did final checkout. I submitted a report ticket explaining the situation, and they did not seem to acknowledge that there was something quirky with whatever functionality was making the code intermittently invalid.
Even though I mentioned that I also bought a different course right afterwards, they seemed to ignore this, as I only received a reply mentioning that all sales are final, and the policy is no refunds. Doesn't seem to be good service to me.
Stack Social (and affiliates) bundles and pay what you want deals are a terrific bargain. In many cases you get 9 other applications for less than retail of the one you may want.
I must admit, I have spent a lot of money with these guys but you can bet that I saved a fortune!
Keep 'em coming guys and thanks for taking care of me when I've had issues.
I ordered some 10 ft lightning cables that were easy to order and arrived in a timely manner. However, they did not work with my iPad as expected. I reached out to customer service and they could not resolve the issue, so they refunded the total amount. I expected I'd get the run around and and be stuck with a product I didn't want. I will gladly order from this company again since they stand behind their products and are so pleasant to deal with in the event of an issue! 5 stars all the way
So many good deals... Some are beat the average price and get a whole bundle of software. For less than $13, I got 7 WordPress courses, enough to learn to start a freelancing business. One course was missing (later figured out they included wrong course). Wrote support and less than 24 hours later, course added to my account along with apology, link to all my courses, and well wishes for a great week. Oh, and courses are high quality.
I mostly use StackSocial to buy e-learning bundles. The site has great deals on those and other technology.
Recently, after buying a web development bundle and not receiving all the included courses I contacted the team at StackSocial. I received a reply from their team in under half an hour and they quickly helped me get the full bundle that I had paid for.
Ordered a product from this worthless merchant and they were very good at collecting money but i never received a order confirmation email or any proof of purchase info no delivery date expectation. Nothing. I attempted to contact them by phone but they did not answer and they would not call me back. I sent multiple emails to them and finally one rep answered back with a useless response. Avoid this merchant they are a scam.
The ad for JavaScript asserts that it starts with the basics for learning JavaScript. What you get is an abstract, high level tutorial which is meaningless to an individual not well versed in JavaScript. I asked for a refund in less than 24 hours and was told 'no'. Another false come on is that it is discounted to $29.00 from $1,080.00-that is just a garden variety sales ploy to make you think you are getting this incredible bargain.
Hey Biffle, Our sincerest apologies for the inconvenience. I will be sending you a PM so I can get your order information and on of our reps will be reaching out to help get this resolved. Looking forward to getting you taken care of!
Selling rubbish so called 'lifetime VPN subscriptions' that are worse than most of the free ones, download speeds are absolute dreadful averaging between 0.2 GB to 0.9 GB, when emailed for refund because of the dire speeds, they don't want to know or help just " fob you off", ignore your emails than they close your account.
R. e Purchased a good annual subscription VPN Nord averaging fast 39 -45 GB
This site is a joke. It's a scam. Countless emails asking for the status of my ear bud order only to keep getting the same canned bunch of lies and blaming it on someone else. The "we'll get back to you" lies are now going to the FTC. These people need to be shut down.
Oh No Sam! We are so sorry to hear this and are happy to help make this right! I will send you a PM to get your account details and one of our reps will follow up with you shortly. Sorry again for the inconvenience. Looking forward to getting you taken care of!
I had a question about a transaction and my support rep got back to me in minutes. He was clear and very helpful. I worry about buying things online because of the potential for bad support, but this company is great!
Their customer service is exceptional. Quick to respond and very helpful. I've purchased from them many times and rarely have an issue. When I do, I know customer service will be more than happy to handle it for me. Highly recommended!
Was skeptical at first because of the deals offered. Gave it a try and delivered what was promised. Also had an issue with discount code and emailed them. They emailed back very quickly and resolved issue happily. So far great service.
Do not buy anything from this company. Customer service is terrible. Merchandise is not as described. They won't refund and say all sales are final, but it does not say that anywhere on their site. The links on the site do not work so you can get help. All around horrible experience not to mention lost money. Will not ever buy from them again. I only wish I could give them no stars.
I've used a different VPN and saw an offer for a different one on Stacksocial with a 40% off coupon. When I processed the order the 40% was not applied. I immediately contacted them through their customer support to tell them NOT to process the payment, their process left me concerned about their performance. I then renewed my old VPN.
They've done everything but what I asked of them including offering credits for future purchases ('no, I won't ever use any of your services again"). Stay away.
First, price of the item was significantly the lowest I could find, even on Amazon. Second, of course free shipping. But third, and most important, their Customer Service was first-rate. Received an answer to my email question within minutes, and was totally satisfied with the response, which was friendly yet professional.
Can certainly recommend StackSocial for the deals and their great Customer Service!
I had a personal account with them, referred them thousands of dollars worth of business then one day they disabled my account indicating that I cannot be an affiliate WHILE referring them business.
Which did not make sense at all because I never was an affiliate with Stacksocial. I had a personal account and was given a REFERRAL ID to refer people to their products and services. It is NOT THE SAME as an affiliate as I made no commission off of any transactions. I was only making site credits of no real-world value.
Truth be told, I had over $1500 worth of referral credits. In my opinion, that was the real reason why they disabled my account so that I can no longer use those credits to claim products/services.
This company has the worst business practice that you can imagine. I would never buy nor refer anyone to this business again.
P.S.
Every time I checkout, I get this error message attached below. (yes I've contacted support, and they always give me the same explanation).
I was unsure how to get going on VPN Unlimited, and fired off a message to support. Within minutes I received a response, and within an hour I was up and running.
StackSocial prides themselves in "providing our customers with the best online experience possible". I can honestly confirm this to be true... I have never experienced such efficiency and helpfulness online.
Awesome work, Jimmy!
The tracking is a joke. Shows that it sat in a warehouse in Las Vegas for 10 days, then mysteriously appeared at a center 10 miles from my house on December 20th but never moved from there. So, I didn't have it to give as a gift for Christmas. Very disappointed
I ordered something a month ago now and I haven't heard back from them regarding the item for a week now. They have no solid answers for me so I finally just got in touch with my credit card company to remove the charge.
Overview
Stacksocial has a rating of 2.3 stars from 766 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Stacksocial most frequently mention credit card, phone number and lifetime subscription. Stacksocial ranks 182nd among Gadgets sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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Oh No Brad! We are truly sorry to hear this and are happy to help make this right! I will send you a PM to get your account details and one of our reps will follow up with you shortly. Sorry again for the inconvenience. Looking forward to getting you taken care of!