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Stacksocial

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New Jersey
1 review
6 helpful votes
Follow Amanda C.
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I ordered something a month ago now and I haven't heard back from them regarding the item for a week now. They have no solid answers for me so I finally just got in touch with my credit card company to remove the charge.

Date of experience: January 14, 2019
Georgia
1 review
14 helpful votes
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TERRIBLE!
February 9, 2016

The courses suck! Bought the Javascript bundle course, and the $39 I paid for it was $40 too much. Its only videos, and the instructor is just talking. Impossible to follow along, and doesn't explain anything. This is not a real tutorial. Pure crap.

Date of experience: February 9, 2016
Delaware
2 reviews
1 helpful vote
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My product was lost and I was pissed because I had already paid for it. I complained and low and behold did they ever come thru. They absolutely bent over backwards to help get the problem resolved, which made me very happy of course,

Date of experience: April 9, 2015
Canada
1 review
0 helpful votes
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Scam alert
November 29, 2019

Scam Alert! I bought a $ 31-lifetime access to a design page which was $599 initially ( that's how they advertise). They signed me up for the one that's actually $89 and it's their lowest featured plan. I still gotta pay to use the website

Date of experience: November 26, 2019
Texas
2 reviews
5 helpful votes
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These guys are shady and unethical
March 5, 2021

I've been burned by them too many times now. Not only did my supposed "lifetime" accounts for Zoolz and Degoo end (that's right, I said end) but they added a product to my cart in my last purchase. It's a product I never heard of nor wanted, and I didn't see they snuck it in there when I made the purchase. Now they are unwilling to give me a refund even though I never claimed the code for it. Stay far, far away from these crooks.

Date of experience: February 3, 2021
California
3 reviews
0 helpful votes
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One-of-a-kind!
March 7, 2017

I love online shopping here. They work hard to ensure your online shopping experience is the best possible one. They made me feel like I had nothing to worry about when buying from smaller online vendors by offering top notch customer service. Their customer support heroes are just that... They respond to your concerns immediately, and work to resolve any issues or answer any questions you may have. Where stacksocial is... rest assured you will have nothing to worry about.

Date of experience: March 7, 2017
Canada
1 review
0 helpful votes
Follow Mr A.
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I purchased an online course from StackSkills, at an unbelievably low price compared to an in person, paid professional teacher. Customer service is very fast, and very helpful. Would definitely recommend.

Date of experience: March 6, 2017
Canada
1 review
7 helpful votes
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Be Aware!
February 8, 2017

I tried to register with a website with a coupon I purchased from Stacksocial.com, the coupon did not work and the website was throwing an error. I contacted Stacksocial support who call themselves Your support hero put the blame on my internet browser and/or the device I am using, I tired four different Internet Browsers and three different devices(Windows, Android and iPhone), but nothing worked. The support hero final suggestion was that I should google the error myself and fix it!
At that point I asked for a full refund, but of course never heard back.
Stay away and save your money

Date of experience: February 8, 2017
California
1 review
7 helpful votes
Follow Vii D.
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Ordered an item and never even received an invoice. They deducted the funds the day the order was placed in exchange for NOTHING. When I attempted to contact the company they took over 10 days to respond and did not resolve my issue. I still do not have my item, 35 days later, no order, no invoice and no record on my account of my purchase. They have had my money for over 30 days and again, given me nothing. Most reputable online companies will not take your money (it would be in pending status) until your item is in a box with a UPS label slapped on it. I had to dispute the charge through my bank. It's not that $60 is the end of the world, but I think they bank on people just not bothering to follow up, which is opportunistic and shady AF. DO NOT USE! I wish I could give them no stars. Not to mention, they do not care about your privacy as another customer's information got crossed with mine.

Date of experience: December 21, 2016
Canada
1 review
18 helpful votes
Follow Maximilian S.
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I made the mistake of buying a bundle. Sure, it was on sale and it supossedly contained 8 courses. Their tactic is to charge you, generate two courses (at best) which are low quality and then re-shuffle their contents into 6 more! That's right. Those "8" courses were actually 2 or probably 1.5 in total. SCAM! AVOID LIKE THE PLAGUE!

Date of experience: March 16, 2019
California
1 review
0 helpful votes
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I encountered a problem redeeming an offer so I contacted support. To my surprise, I received a response very quickly with a suggested resolution. It worked perfectly! This kind of customer service deserves recognition. Thanks again for the providing top-notch service to me.

Date of experience: May 30, 2018
Australia
1 review
9 helpful votes
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Purchased a $15 product on the basis of a 15 day trial. The product was fine but it did not work in my situation. Asked for a refund, told discounted product, sorry no refund, the offered maybe I could have a credit. I emailed back, yes if I have to I will take the credit, and at the same time expressed my customer dissatisfaction. No response as yet, don't expect to. When a company won't refund $15 dollars to a genuine new customer, not a good company with which to transact. Glad it was only $15 I lost. Beware consumers!

Date of experience: February 1, 2016
Stack S. Stacksocial Rep
over a year old

Hey Sharyn! We are truly sorry to hear this and are happy to help make this right! I will send you a PM to get your order details and one of our reps will follow up with you shortly. Sorry again for the inconvenience. Looking forward to getting you taken care of!

Florida
2 reviews
11 helpful votes
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Absolutely Terrible
January 19, 2015

Absolutely Terrible. I'm still waiting for my order from October that arrived in early December but immediately had to be sent back due to being defective. It's been a month since I sent it back, and after asking for an update, they asked for a tracking number to see if it had been returned. UPS says it was delivered to them in December. Totally not worth the hassle and they Still refuse a refund.

Date of experience: January 19, 2015
Kuwait
1 review
21 helpful votes
Follow Bettal A.
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They're bunch of scammers
November 26, 2018

They're bunch of scammers, i have purchases a training bundle and i'v been forced to watch first video so i can make sure it's suitable (they don't offer a preview for any video bundle) so i was forced to preview it by my self and when i ask to cancel my order they claimed that i have claimed the order and in that case is not refundable!

Date of experience: November 26, 2018
Australia
2 reviews
0 helpful votes
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Deal not honoured
July 9, 2021

I purchased a VPN deal 5 years ago which was for 10 years. The account has now expired with the supplier and StackSocial support tell me that deal is no longer available and offered me new ones I can purchase instead. No response from them about the original 10 year plan purchased even after chasing.

Date of experience: June 9, 2021
Canada
2 reviews
7 helpful votes
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Do NOT buy anything from them! I bought two online piano lesson packages because I have two kids, I only received one code, and no one answered my requests for a refund for DAYS. When I finally did get a message it was basically copy and pasted from the website, they did not answer my questions and said nothing about my request for a refund. I had to call my credit card company to dispute the charge. And honestly, even the piano lesson content is garbage. I've seen better videos on YouTube. Don't make the same mistake I did! Brutal customer service, and no way to get a refund.

Date of experience: April 1, 2020
Canada
1 review
0 helpful votes
Follow Hemant K.
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I purchased a few items through StackSocial, mostly services but a few products as well. One of the services had user authentication issues so customer service refunded me after one email (surprising this day and age). I also bought headsets that surpassed the expected delivery date by a week and after emailing customer service the headset arrived in 3 days.

Date of experience: May 27, 2015
Texas
2 reviews
0 helpful votes
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Excellent service
November 29, 2017

I lost the details to be able of redeeming what I purchased, and although I had a hard time finding who to contact - which I found through the method of payment (i. E. PayPal) - once I find it, it was "one email", and in less than 24 hours (on a holiday weekend) I got a thorough answer.

What else can you ask?

Thank you!, excellent support service...

Date of experience: November 28, 2017
Canada
2 reviews
6 helpful votes
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I purchased a lifetime Microsoft Office on Stack Social website but the product key they provided doesn't work and they've stopped responding to my emails when I requested for a replacement or refund. Totally unacceptable, it's a real scam!

Stacksocial attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 13, 2022
Texas
1 review
1 helpful vote
Follow JANET B.
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I had a shopping cart full of items to buy while a 15% Halloween Discount was in Effect. But the Promo Button would not function and the sale was about to expire. I emailed the Site Heroes in desperation. Anthony got the problem resolved & made my discount available for several more days, to give me time to get back to it. Saved my Cart from expiring and saved a big sale for the Company. Thanks much.

Date of experience: November 5, 2017

Overview

Stacksocial has a rating of 2.3 stars from 766 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Stacksocial most frequently mention credit card, phone number and lifetime subscription. Stacksocial ranks 182nd among Gadgets sites.

service
82
value
78
shipping
51
returns
59
quality
72
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14,275 reviews