Stacksocial
Questions & Answers
Here’s what buyers have asked with answers from Stacksocial staff and previous consumers.
20
questions answered
0%
answered within 1 day
Answer:
It took a long time and the intervention of PayPal, but I got a refund--finally--for an item that was never delivered (because it was never sent.) The range of scores for this business makes me wonder why some people get good service and others are ignored--even defrauded.
By Mary B., over a year old
Answer:
They don't want to interact with anyone. You'll get these ridiculous emails from their "Support Heroes" team. They are all cut and paste nonsense, and they deny any responsibility for their vendors. I was only able to get action by working with my credit card company to reverse the charges because of the scam they pulled (item they advertised was not what they actually sold). As a precaution, I also advised my credit card company to automatically deny charges from them. My advice is to NEVER risk buying from them. It's like your mama always told you: "If it sounds too good to be true, it isn't."
By rhea d., over a year old
Question:
WHERE IS YOUR LOCATION
Answer:
Hi Humberto, We would love to help you on this. Please contact us at https://support.stackcommerce.com/hc/en-us/requests/new
By Stack S., over a year old
Answer:
I responded to an ad. Very stupid of me, and i will never do that again!
By Catherine B., over a year old
Answer:
They have no customer service, just form letters. No matter how often you email them, you will get no response that makes sense. They have no way of contacting them except emails.
By Catherine B., over a year old
Answer:
Clearly playing numbers game. Probably making their own positive reviews. No one stopping them. Internet scammers.
By Bob G., over a year old
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Typical questions asked
How long does shipping take?
What is the return policy?
Where is the company located?