Stacksocial Questions & Answers

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Here’s what consumers have asked with answers from Stacksocial staff and previous consumers.

20 questions answered
20% answered in 1 day
Question:

I got charged $35 for stacksocial... iti s too much for what they offer me... how can i cancel and get a refund

Answer:

It took a long time and the intervention of PayPal, but I got a refund--finally--for an item that was never delivered (because it was never sent.) The range of scores for this business makes me wonder why some people get good service and others are ignored--even defrauded.

By Mary B.
See more answers (7)
Question:

How the heck do you call or live chat?

Answer:

They don't want to interact with anyone. You'll get these ridiculous emails from their "Support Heroes" team. They are all cut and paste nonsense, and they deny any responsibility for their vendors. I was only able to get action by working with my credit card company to reverse the charges because of the scam they pulled (item they advertised was not what they actually sold). As a precaution, I also advised my credit card company to automatically deny charges from them. My advice is to NEVER risk buying from them. It's like your mama always told you: "If it sounds too good to be true, it isn't."

By rhea d.
Question:

Answer:

Get the charge reversed from your credit card, and block future charges.

By rhea d.
See more answers (2)
Question:

How can i use this sam's membership, is a card be sent?

Answer:

Hi Humberto, We would love to help you on this. Please contact us at https://support.stackcommerce.com/hc/en-us/requests/new

By Stack S.,
Question:

What made you choose joyus over similar businesses?

Answer:

I responded to an ad. Very stupid of me, and i will never do that again!

By Catherine B.
Question:

How easy is it to get a hold of customer service at joyus?

Answer:

They have no customer service, just form letters. No matter how often you email them, you will get no response that makes sense. They have no way of contacting them except emails.

By Catherine B.
Question:

Why is stacksocial l still getting away with fraudulently ripping off customers ?

Answer:

Clearly playing numbers game. Probably making their own positive reviews. No one stopping them. Internet scammers.

By Bob G.
Question:

Has anyone who paid for a course actually been able to get into that course? how did you do it? all i get is an endless loop of offerings. thanks.

Answer:

Hi John, We would love the opportunity to get this all sorted for you. Please contact us at https://support.stackcommerce.com/hc/en-us/requests/new

By Stack S.,
Question:

I have a charge of $29.99 on my visa card bill, dated 02/05, labeled sc* stacksocial stackcommerceca. what is this for?

Answer:

Hi George, We'd love to help get that information to you. Please contact us at https://support.stackcommerce.com/hc/en-us/requests/new

By Stack S.,
Question:

Dear stack c: very concerned about yoour failure to deliver my order number 5383803 klikr universal remote control. i ordered 11-19-16 and as of 12-18-16 no receipt. my traciing number is invalid. please respond. i'm not happy. larry j. hirsch, esq. larryjhirsch253@gmail.com

Answer:

We would love the opportunity to get this all sorted for you. Please contact us at https://support.stackcommerce.com/hc/en-us/requests/new

By Stack S.,

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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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