Stacksocial

Super happy with the assistance I've received from this company. I ended up getting the wrong color case delivered (no biggie but I really liked the original blue color I purchased lol) so I reached out to see if an exchange was possible. If not (or if I kinda had to jump through hoops for it) then it would be fine. They let me know that I could keep the one I already had and was quick to ship out the correct one. Zach was friendly and prompt and didn't make me feel like I was a bother. Again, super happy with my experience.

I was super stoked to receive an awesome toy ordered by past me that current me had totally forgot about, only to open it and find the wrong item! Of course, despite my attempts to thwart it, this always leads to a negative combination of disappointment and an intense desire for instant gratification. You feel bad because it's not the service person's fault, but also you need that instant gratification and feel wronged (even though it was clearly just a simple error, and you admit that those happen all the time).

Then along came Zach@ support heros. I sent one simple email, and in return got a quick, very polite, very happy response that fulfilled my instant gratification with a tracking number for my item already on its way to my door :).

Not only was my problem fixed super quickly, but it was done with a happy-go-lucky poise and cheerfulness that put a smile on my face.

. If I could give negative stars I would. My experience was terrible. I ordered Axum ear buds, which had great reviews on the sites I checked. I was told it would take 3 weeks to arrive, no way to speed it up. The order was a week late. I was sent a review request prior to the product arriving, which added to the frustration of waiting so long. The ear buds arrived and were nothing like the reviews. The sound was tinny, and sounded distorted. They didn't fit in my ears, even with the many different ear bud adaptors. They fell out every time i tried to run. My product must be damaged because there is no way $300 ear buds could sound this terrible. Customer service ignored my first request for refund, then replied to second with all sales are final response. They should eat the cost to save their reputation

They offered a cheap deal to give you tons of videos and work content on Salesforce. It looked promising and I saw the add from an article on Entrepreneur so I took it as legit.

https://www.entrepreneur.com/article/*******

The content was ridiculous, videos for 2 minutes on elementary concepts and not even geared at the Salesforce platform, just why you should invest in it.

AND to get to the actual learning and training info... you guessed it! Gotta make another purchase!

HUGE SCAM! Do not buy unless you want to gift them your money.

Scam. Pure and simple. Buyer beware. Vendors market things through Stack Social at a significant discount because of their no refunds policy. They have zero accountability to end users of their services or products whatsoever, because "they" didn't sell it to you. This also allows vendors, with the aid of Stack Social, to use bait and switch as well as other deceptive marketing and advertising to sell the product.

State Attorneys General need to prosecute these crooks. They are in cahoots, with each pointing the finger at the other, and taking no responsibility whatsoever.

CAVEAT EMPTOR!

I ordered airtaps from stacksocial and unfortunately the product that arrived in the mail did not work. However, I reached out on the support tab on their site for help and they GAVE ME A FULL REFUND! I was given an option by their support representative (replacement/refund) I asked for a refund. They were very helpful and my problem was resolved in a matter of days. I look forward to doing business with them in the future. Thank you guys! You really outdid yourselves.

Update 2/5/20

They mailed me a replacement product after the refund! Im so thrilled! Good people they work, too!

Pathetic poor customer service, slow to respond to email, no phone support.

Still waiting for refund, will likely have to dispute with credit card company. Will never purchase anything from this site again

I got this on sale and it was the worst $15 I ever spent. I just wasted an hour skimming through the videos which were very low on information for the length and exceedingly boring. There was no other content, no exercises, no text, no feedback... although in one video the instructor does invite you to send him a video for feedback. I can only imagine, and pity, the poor sods who are forced to actually watch the whole thing at their workplaces.

I am sorry that this didn't work out. I was surprised to find a very short cable, and no plug in for either one of the two I ordered. Plugging into my computer alone did not activate the pads to make them work. I am as usual, very satisfied with the service I've always had from Stack Social, and will continue to be a return customer. I'm just sorry that these units didn't come complete and that the vendor did not respond.
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I didn't realize they source va lot of stuff from China. They are merely a marketplace facilitator like Amazon. When i found out it would not arrive for 2-3 weeks because it comes from Chins, i cancelled the order before shipment. What followed was a lot of excuses and stonewalling from them. I had to dispute the charge with my bank to get my money back. Never deal with these Chinese frontmen NEVER.