SkipTheDishes

I ordered a meal for my family, watched the Skip driver pick it up, and then it's like they disappeared with all my food! I ordered on more than enough time before close!

So, what happened?! Did the driver eat my family's food? On top of that, they didn't even give me a full refund!

What kind of people are they hiring?!

I have now deleted my payment information on the app, and disconnected my Google for payment information and credit card info too - I can't find ANYWHERE on the app to completely delete my account though (but, they're NOT going to hold any of my financial info on it) - delete this app!

Doordash is much more reliable and had better customer service too!

There are fatal flaws in the business practices of Skip the Dishes. 1. You have to pay full price when you place an order, but if an incomplete order is delivered, refunds are very difficult to get. 2. Apparently their delivery drivers do not check that an order is complete when they pick it up from the restaurant, so the customer is left holding a half-empty bag. 3. When contacted about the problem, Skip does NOT provide clear directions about how to fix the problem. Customer persistence results in Skip ending the communication.
Keith from Leduc

They do not know how to treat they're customers when things go wrong in an order. It's unacceptable and they need to figure it out. We had food say delivered twice in 1 week. And never actually was delivered. After an hour and a half of waiting the driver got a flat tire.

We couldn't eat the salmon we ordered at Paisano's as it wasn't fresh. Skip the dishes refused to refund the full amount and forced us to accept only 25% and then hung up on us.

Order was supposed to take 15-20 min, driver kept taking on new orders, driving all over town AFTER picking up my order, took over an hour and my food was cold, contacted support and the left the chat before any help was given. Finally got a refund after another 30 min waiting for support staff to get back to me. Horrible service from both the drivers and support staff. Would never use their service again

I'm so beyond angry at the services I've been receiving from skip in Cornwall Ontario. Everytime I try to make an order I get a call saying something I ordered is unavailable and the only other replacement option is also unavailable. I do not want to wait up to 10 days to receive my money back and skip credits are not worth my time and money. Food always comes cold, takes a long time and the customer service is the worst I've ever dealt with.

I ordered from Cheesecake Cafe and a driver named Tammy in Calgary, Alberta did not deliver my food once. It was crazy, i was staring at my phone (I was hungry) and it said she buzzed for like half a second. She hung up, I thought she would buzz again, she didn't, so I waited, eventually I came downstairs, and Tammy could not be found! Can you believe, the driver stole my food. If you are using skip the dishes, make sure you pay cash so the driver HAS to come and get the money. I got a refund but the people on the chat can only give you a refund or skip credits. This is something that needs to be shared with management or the owners. Stealing from customers is unacceptable.