Brandon H.

I followed the driver on GPS. After she picked up my order she proceeded to go off route and further from my delivery location. She stopped somewhere and was there for quite some time. When speaking to the online chat service, they were very dismissive. The driver almost cried when I simply asked her "Why?". I was just trying to make sense of it but her behavior made it pretty clear.

Anyways I eventually got through to customer server online chat. They offered to issue me credit. I was credited 15% of the purchase price. So the overall rating score of 1/5 seems reasonable.

I have ordered multiple items from other sites, and have not received one single problem.

Shop.ca has been one of the worst experiences I have encountered and I would avoid them if I were you, unfortunately I did not check the reviews that would of steered me away.

I ordered two pairs of converse size 9 and a half. I received two pairs of size 7's. I received one pair two weeks prior to receiving the other pair and I gave it a try. It was a little bit of grass stain on it but I wanted to return it because I could feel it was too small when I was walking outside.

I just got an email today that they declined my return because of damage. They could of washed the shoe but regardless they made the stupid error, of which, I have never experienced before. If this place was any good I would of been able to keep the size 7 and be shipped the right size.

Awful place, avoid this place even if cost seem to save you $20. It is truly not worth the hassle that will likely occur making a purchase from www.shop.ca