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SkipTheDishesReviews 1,012

1.3

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SkipTheDishes Reviews Summary

SkipTheDishes has a rating of 1.3 stars from 1,012 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SkipTheDishes most frequently mention customer service, credit card and wrong address. SkipTheDishes ranks 176th among Food Delivery sites.

service
470
value
437
shipping
388
returns
402
quality
410

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Canada
1 review
0 helpful votes
Follow Jason H.
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Awful client service
November 13, 2023

Once you want to write a review. Your order has disappeares. I wanted a picture of my order and they sent me a picture of a hand.

Date of experience: November 13, 2023
Canada
1 review
0 helpful votes
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WRONG
November 11, 2023

Skip the dished Calgary has delivered the wrong order to me again and of couse you cant phone the they wont refund my order or fix it A@W will replace it if i go there. Really sucks out fifty bucks and no food
I hope you enjooy my money you thieves!

Date of experience: November 11, 2023
Canada
1 review
5 helpful votes
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Terrible service!
November 11, 2023

I put in an order assuming it would be delivered, but it reverted to pick up when it went through because the restaurant was out of the zone. When I tried to change to delivery, I was told the restaurant is out of the zone. I then requested to cancel the order and was told that because the restaurant started making the order, I can cancel but I would not get a refund! Ridiculous. I will never use skip the dishes again. I could have called the restaurant directly for pick up!

Date of experience: November 11, 2023
Canada
1 review
1 helpful vote
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Cold Food!
November 11, 2023

I ordered food from Skip the Dishes and when the food arrived it was cold. I sent in feedback/complaint to their "support" email and the answer i recieved was because my order arrived on time, they won't issue a refund. Their statement in their auto reply is "Our #1 objective is to ensure customers have an incredible experience" and "We are committed to making things right" is condescending. As long as your order is delivered on time they won't help, even when your food arrives cold. So much for their commitment.

Date of experience: November 11, 2023
Canada
1 review
5 helpful votes
Follow Cpt K.
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Thieves
November 11, 2023

I have been buying from skipthedishes for years now, and consistently they employ drivers who constantly get lost, sometimes for over an hour when the restaurant is only a 5 min drive away, and on multiple occasions I've had drivers say they delivered food only for it to not be there. Some have even taken a picture with the food on my step and then left with it. Terrible drivers, terrible service. I'm done with trusting them.

Date of experience: November 11, 2023
Canada
1 review
0 helpful votes
Follow Cameron S.
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Garbage and fraud
November 9, 2023

I ordered food paid for it and it was never delivered. I contacted them and asked for a supervisor and got no reply. They took my money and gave me nothing. I am diabetic and need to eat and got no help. Garbage service. Thieves. I will never use them again. And I tipped the driver lmao

Date of experience: November 9, 2023
Canada
1 review
0 helpful votes
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Sadly disappointing
November 9, 2023

They seem to pick and choose when to stand behind their services. Cold food? Sorry, nothing we can do. I'm done with them.

Date of experience: November 9, 2023
Canada
1 review
0 helpful votes
Follow Niki D.
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Grows some nuts and be a boss and get better drivers so people can tip, I won't tip for messed up food that spilled in the bag or take 45 mins to get here, grow up drivers and you will make money!

Date of experience: November 9, 2023
Canada
1 review
0 helpful votes
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Chewed gum on my pizza
November 8, 2023

I ordered a PIZZA and a chewed gum was on my pizza. I tried to contact the customer service and they were totally ignoring my request. Disgusting service

Date of experience: November 8, 2023
Canada
1 review
1 helpful vote
Follow Parviz K.
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Don't use Skip!
November 2, 2023

I went on Skipthedishes to order some 7 eleven my order went through but later it said it got canceled so I decided to order McDonald's instead since my order was canceled little did I know that I was being charged twice for 7 Eleven so both couriers came with my McDonald's's and 7 Eleven at my door I get confused. So I messaged Customer Service they only issued me a refund for the duplicate but not for the second 7-Eleven order even though I didn't want it and thought it hadn't gone through. They say they can't issue me a refund because it was delivered even though it was on them and their website told me it was canceled, the Customer Service representative was really $#*!ed it's like communicating with a $#*!ty AI... I've been using SkipTheDishes for 3 years and spent over 6k on the website I'm no longer going to be using SkipTheDishes because they're $#*!ing stupid as hell. Stay away from SkipTheDishes!

Date of experience: November 2, 2023
Canada
1 review
0 helpful votes
Follow Lynda R.
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$#*!ty service
November 1, 2023

They're scams. They steal ur money. And ur food. They don't care!

Date of experience: November 1, 2023
Zambia
1 review
2 helpful votes
Follow Marisol M.
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Recently, I discovered there was fraudulent charges happening with my credit card through Skip the dishes. They are completely uncooperative. They are a disgrace to the restaurant industry. They are a health risk with their dirty bags. I have banned them from coming to my company.

Date of experience: November 1, 2023
Canada
1 review
1 helpful vote
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Leave food and liquor outside against instructions And they say oh sorry we can refund you after it's stolen and hang up chat.

Date of experience: October 30, 2023
Canada
1 review
0 helpful votes
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No food no full refund
October 29, 2023

I've ordered food, never received my order. I contacted customer support the phone number is invalid! I want my full refund back sent back into my bank account!

Date of experience: October 29, 2023
Canada
1 review
0 helpful votes
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Stealing
October 25, 2023

So they don't drop off your order and keep the payment… drivers eat the food for free and then they say sorry can't help you. Want a joke of a service. Thought it was a one off but no… regular occurrence. What a freaking disappointment Woodstock Skip the dishes

Date of experience: October 25, 2023
Canada
1 review
0 helpful votes
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Bad service. Terrible
October 24, 2023

Made an order. Skip called and help change the order because food was not available. Skip called again and changed order but then order never showed up. After spending over 30 dollars, I got 67 points. And portland jerk in brampton ontario is no better.

Date of experience: October 24, 2023
Canada
2 reviews
0 helpful votes
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Will never ever do Skip the Dishes
October 19, 2023

I was at work and ordered New York Fries. So the guy comes with my order and literally stops a block and a half away. He kept saying it was Gate B which was a completely different building and I didn't even know where it was. He expected me to walk there and get my order. I put it for a refund request; however, apparently they only give Skip credits which serves no purpose as I will never order from them again. I will place a request with my credit card company to have the charge removed. I WILL NEVER USE ANY FOOD DELIVERY SERVICE AGAIN. HAD ISSUES WITH UBER AND SKIP. No more.

Date of experience: October 19, 2023
Canada
1 review
3 helpful votes
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Horrible
October 16, 2023

Absolute horrible customer service, I hope they go out of business, I've been using them for many years, and I spend a lot of money, when my order is totally wrong, I should get a refund, talk to multiple people, that were useless, that did not correct the problem, when I order an item, and it is wrong not sure how that is my fault, I just paid this company good money to bring it to me, and it is wrong, with no refund, do not use their service

Date of experience: October 16, 2023
Canada
1 review
1 helpful vote
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Was just comparing prices from pizza 73 website and then skips site. The wings were jacked up $5 as was the pizza on skip site! Then add on the delivery and surcharge. They will be going out of business soon if they keep that up! They lost me as a customer.

Date of experience: October 16, 2023
Canada
1 review
1 helpful vote
Follow Eric C.
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I went to go cancel my order before the restaurant had to confirm my order because it said I was waiting over an hour once I finally got connected with an agent they said it was already confirmed. Therefore they cannot cancel my order. It's not my fault or any consumers issue that they don't have enough staff to handle the chat volume anyone that uses the chat will notice that the key will be high, but will come down fast. However, that agent is handling multiple chat windows, therefore while you think you're timing he was short you end up spending a lot of time waiting for their response because they're handling multiple chats at one time

Date of experience: October 15, 2023