SkipTheDishesReviews 1,012

I cancelled skip the dishes, they care about there money, not customer care.
My food came cold, heating it up changed the taste and texture of my food.
Skip the dishes refused to refund me, even tho they know the food came cold.
They said the food came on time, and sometimes temperatures change, maybe skip the dishes could invest In proper bags that keep food warm. Disgusted with them, lost me as a customer for good, they don't even deserve 1 star.

My order ******* placed with Baigs Grill Mississauga was not delivered on 12 January 2024, the customer service did not respond to update me and they did not refund the money paid nor did they have courtesy to show some customer service.

I was given a gift card for 200.00. The numbers were not readable when I tried to enter them so I scrubbed a little harder and that made it worse. In November I reached out via the chat and provided the pictures of the card that do show a card number I am sure they can track. I have since reached out 6 times and every time I am told to wait to hear from their team and this should take 24 or 48 hours. It has been two months and still nothing. I have offered to bring the card in somewhere to have it scanned but they have never responded to the question is there somewhere I can bring the card in? Had I known they would not be doing anything I would have asked the person who bought me the card to reject the payment on their CC.

Order Number: *******
Driver took off with my food and didn't even attach an image of his delivery and the customer support is blindly trusting the driver when there is not even an image of his drop off. And they want to take my 40 dollars and the driver has the food. This app sucks stay away and better use door dash. Everyone is a thief on this platform.

So not only did I not get the right sauce (i order alferdo and i got marinara) on my Pasta. My boyfriend didn't get his fries, I also didn't get my garlic bread with cheese. And when I told them about it we paid $86.09 we only got $38.15 back... waste of time and worse app to order from. Do not use this app unless you want you money taken. If I could rate low I would but 1 star skip the dishes.

This was my second time ordering, and I thought I would splurge a little on some sushi and the restaurant was upfront and said it would take roughly 2 hours. Well after a few postpones of about 10-15minutes, it finally said that the order had arrived, no doorbell ring or nothing and no food. No food and no picture at all. The only mildly redeeming thing is the fact that they gave a refund. Yet said it may take 10 days

You make cuatomers wait over an hour and a half to get food? Your company is shameless. And i dont talk about people working for the company - they are doing their best. Ceo of skip, man invest in your company, stop being cheap. Fix your app. Money cant buy pride.

These guys have screwed up my last couple of orders and this time delivered to the wrong address. Now they're not refunding my money

They have terrible workers and terrible customer service. I didn't receive my order and they will not refund or compensate in any kind of way. You will risk losing your money and scammed if you use their app. At least Uber eats compensates. Will never use their app again they literally stole my money and left me with no food in the middle of the night

Paid for the food item never received it or got refund. We spent over 2 hours to chat with 2 people and talked on the phone for about 45 minutes but no resolution.
Do not use it, the management is running it as a third world country and do not believe what customer is saying.

An hour for a totally cold order for 22.12 dollars it took 59 min to get garbage and they gave me 7 dollars back skip blames thier drivers and the restaurant while some prick gets rich for garbage

I received an order yesterday and the driver asked for my ID. Instead of just looking at the picture, the driver input my license information into some kind of machine. I thought this was a new policy, but after contacting support, was told it was not. They could not reach the driver. They would not give me the driver's contact information or let me speak to a manager. THIS IS IDENTITY THEFT. I have heard nothing back in regards to this matter. UNACCEPTABLE! Do not ever use Skip The Dishes. I will be looking into legal ramifications. OH! I did receive 5$ in Skip Credits for the INCONVENIENCE

I get the delivery dropped at our door. Every time a driver comes here instead of reversing in the side drive 15 feet back to turn around they always pulll forward onto the weeping tiles in front of my house on my lawn when there is a clear place to turn around and not wreck my weeping tile which will cost $1000s to replace. It happened on several occasions which led to me running out the door to tell them to get off and explain why. I email chat customer service to tell them what was happening to inform their drivers not to reverse onto somebodys yard without that persons permission. It was inappropriate and could cause damage that I would be charging them for it. It's safe to say that not one person messaged me back to take care of this situation.

They dont value there customer. They dont read or listen to customers at all. Speaking to them is speaking to a robot or wall and honestly robot pr a wall is way netter than a dam agent. They have no care whats so ever to customers. Restaurant was awful food health issue it was garbage the food proof with pics packaging was horrible ot was an awful experience with all for that being said a full refund should b in order nope and top it off they end chat that's BS

I do not recommend skip the dishes at all

These thieves claim they wont refund me or send my missing ordered items. They Claim they gave me to many refunds when i o n ly ever ordered twice from these legal thieving $#*! balls who think they are more powerful than the cops/ law

They suck they suck they suck they suck they suck they suck they suck they suck they suck they suck
They suck

This company is useless. This is the second time I have placed and order, had the driver pick up my order, and then CANCEL my order without delivering my food. The customer service is absolutely terrible, and do not talk to you over the phone. I had deal with 3 different incompetent people over the chat that they use to communicate. DO NOT SUPPORT THIS COMPANY. They do not deserve any stars.

Driver delivers food to wrong address. Check our neighbours steps. Not there. Show proof that it was wrong house and yet it's our fault! Wtf skip. You're a scam! Second picture is my house. First one is where the driver went.