SkipTheDishesReviews 1,013

The customer service rep was dismissive and sarcastically rude about the fact my address magically changed in the app somehow since the last time I ordered (18th august). I live alone and no one has touched my phone to do so, nor have I myself changed the address since I ordered last several times... I live in the same place.not at 214 millenium apt 103. This not only wrecked dinner but also my excitement to finally try this restaurant. 50+ wasted. What a rip off.

I placed an order. I never got it. The driver kept the food and ate it. When I called skip the dishes they said "sorry, we can't help you and we can't refund you"

NEVER ORDER FROM SKIP THE DISHES. THEY ARE ALL THIEVES. THE DRIVERS AND THEIR SUPPORT STAFF

When we started with Skip during covid generally good service a couple of minor hiccups nothing major but lately we had 3 out of 4 deliveries that where ridiculous we give detailed information building name landmarks etc. first it was delivered to the school across the street next time to the building next door wrong address wrong name on building the last straw they supposedly delivered our food did use intercom to contact us (which we always supply) checked all 3 entrances no food contacted Skip help all we were told they delivered the food nothing else this was after a 70 minute wait in a town that everything is 20 minutes away. Definitely the drivers do not read instructions or do not understand. We know everybody has a bad day but when 3 out 4 it's bad employees.

One particular day my food was delivered to a different unit. They only refunded half the order because the driver "took a picture", which they refused to show me.
I had to go through the fraud department of my credit card to have the amount reversed.
Deleted Skip as I will never use them again.
Can't trust a company that steals your money!

Terrible s customer service. Would not refund an inedible order. Only 25% apparently. So who takes responsibility here? What am I paying for?

Ordered skip the dishes from deluxe and they sent it to the wrong hotel. I called and had them tell me they couldn't help me even though the person was not even at the store yet. So in that means I sent my order to somebody else. And they got my $30 meal. Thanks a lot, skip the dishes. I went hungry that night. And I appreciate your team and all their help that they did not do. Just wanted to let you know how much you suck. And I will not be using you ever again.

Burnt food. Poor customer service. See attached pictures. Not service at all. Hired immatures who have no customer service experience. My review

Tried to order
One order cancelled
Other one modifies
No option to rectify
Then website not available

Order from the and they always drlivermtp the wrong address. When I contacted customer support they tell me there's nothing they can do and they won't refund my money. Out 50 dollars everytime. Don't use this delivery service. UBER FOR LIFE.

Wrist service possible, they don't care about the customer.
Drivers don't know how to read directions, mess up orders, put food in the trunk of the car, never zip up the bag to keep the items warm

After not ordering from here for over a year I decided to give them a try since door dash site was down, and they had my wrong address in the field. First why would I put a different address and it won't allow me to delete it. Customer service is horrible one guy ended our chat while we were still talking. They took no responsibility for their system glitching. Boycotting skip and will be telling my close one the same thing. Screw this company. Scam

We placed and order and the app tracked our location incorrectly, we are now short $70 and customer service ignored my questions like "what can we do to get our food?" "can we contact the driver?" "how is the app tracking the location incorrectly our fault?" and all we got was a 50% refund in SKIP POINTS which we DIDNT receive either way.

No matter how badly they screw up (and they do far too often), they will never issue a full refund. Today I ordered an item that cost only 1/3 of the total they charged me, after the service fee, delivery fee, tip, and taxes. Owing to their incompetence, I received something that went directly into the garbage but still had to pay for a portion of the costs. Their whole business model is a con job.

Every second or third order is always screwed up by the driver. They don't read instructions properly. Many many times it says it's delivered and it's not or I have to drive out and find it in my comlex! Reading English should be a requirement.

I will NEVER again order from skip the dishes the delivery driver literally threw the food at the door an ran away. The whole $60 meal we ordered for 2 was all ran out bag is actually NOT reusable due to how much sauce ran out and i tipped 20% #absolutelydisgusted
Uber eats here we come!