SkipTheDishes

Many vendors provided stale food and when Skip was advised they did not care to address the issue or refund the money. There are limits to their refund, despite the driver or the restaurant being at fault. Why should the customer lose? Buyer beware.

Very very very poor customer services i tried to tell their tram my situation all tram memebers were so ride nd they never give me any solution specially rama customer services i ask her for soultion nd she left chat please dont use this site

I have been a customer of skipthedishes for 5 yrs. Over the past 2yrs everytime I place an order I'm either missing items and sometimes the entire order doesn't arrive. I dont know what happens becaise they can see on the slip what was ordered yet I never get my complete order. I as well as several.of my family and friends have decided to stop ordering from skipthedishes anymore. I have already removed the app frim my phone and another 50 ppl that I know have decided to do the same. Now we will order from other means until skip takes responsibility for their workers and they can send our complete order. I do not advise anytime to order unless you wamt go get harged fir food yiu never received. Thank you reading.

Skip used to be my favourite food delivery service. I used to use it, even if I was picking up my own food, and it was ready when I arrived. They now charge a service fee, so there is no reason to preorder food, before I pick it up myself.

Skip's prices used to be cheaper than Door Dash; they use an insulated bag for the food that keeps it hot, and I get notified as they are about to arrive. They also gave me points when I ordered food. It didn't amount to a lot of money, but I liked being rewarded for being a loyal customer.

Skip now charges service fees, and they no longer offer points. Quite often, their drivers aren't using the insulated bags, and they are picking up more than one order, so by the time the food arrives, it's cold. With the increased prices and no rewards, I don't used Skip, unless I'm sick, and don't feel well enough to cook. I used to use it about once a week. Now I go pick up food myself. If all their customers have decreased their orders, like I have, it is going to kill their business.

I ordered food and the driver texts me saying he's at a condo across from me and can't find my condo.
I then tell him that's he's at the wrong condo that he needs to come across the street.
Not sure how he got wrong building when it's not my first time ordering and every other time it was gone But anyways. When he finally got here our food was no word of a lie ice cold!
Contacted support and all they could say is 50 % refund!
I'm so upset that my food was terrible cause of the delivery service and that's all you can do for me?
We ended up reordering using DoorDash.
IDE rather pay 2.99 delivery fee to DoorDash and get proper service than skip the dishes@.69 cents delivery for unfair customer service.
Stealing peoples money
Bye skip the dishes never again 👎🏻

Horrible customer service, the currier did not bring the whole service. They deleted the order and they didn't return the money. Customer service closed my chat with them saying this conversation is going nowhere. So, they stole my money. I will never use this app again. Trash app and trash company and trash service