First order (over $100!) - said it was delivered (I was waiting at the front door) - never came. Had to go through hoops to get a refund instead of a credit. It took several email exchanges
On a subsequent order, it was delivered but no one knocked or rang the bell. When I opened the door to see if they just dumped it and left, there was my order, ripped apart by squirrels. DO NOT USE THEM!