How would you rate SkipTheDishes?
grey star
grey star
grey star
grey star
grey star
Canada
1 review
0 helpful votes
Follow James H.
Unfollow James H.
Send Message
Share Review
Report Review

I had terrible experience,delivered around 50 minutes after my order. Problem was original delivery person took my order and dropped my order after 15 mins, and another guy picked my order. 2nd del person delivered after half an hour that was nomal. But problem was delayed by first guy who did not pick up myfoods on time and dropped. Total del time was around 50 mins. I got cold burgers and foods. Skip the Dish told me that was nomal in an hour delivry. Is it true? After 30 mins,got food getting cold quickly. I don't need cold foods. That was not my fault but me and my wife got cold burgers and onion rings we ate little and dumped. Chatting guy told me only 10 mins late.it was very nice customer service. How skip the Dish solves the problem? You guys should avoid del person takes multiple orders.he didn't pick my foods up when ready he drove somehwere and dropped my order. He should pay my cold foods and take it. It is terrible service.

Date of experience: August 8, 2024
Canada
1 review
1 helpful vote
Follow Maria M.
Unfollow Maria M.
Send Message
Share Review
Report Review

Cold Pizza
March 26, 2024

It took 2 hours and 20 min for our driver to deliver our cold soggy $72 two pizzas. The guy admitted to taking on another delivery where the people didn't come down( apartment I'm guessing). Skip will die fast if this keeps happening to everyone.

Date of experience: March 26, 2024
Canada
3 reviews
17 helpful votes
Follow Leanne C.
Unfollow Leanne C.
Send Message
Share Review
Report Review

Bad to worse to terrible
April 4, 2024
Updated review

Just when you think they can't get any worse, they don't cease to disappoint! The latest my wait time was 21 minutes. It's now going on 90 minutes and I still don't have my order and customer service is a joke.
I'm having difficulty understanding how these guys are still in business.

Date of experience: April 4, 2024

Brutal
November 1, 2022
Previous review

They started out OK but now they're just failing all over the map. They don't own up to their mistakes and they give them nothing but excuses and are stingy with the Skip credits, if they credit at all. They definitely don't believe in being held accountable for anything.

Date of experience: November 1, 2022
Canada
1 review
0 helpful votes
Follow Robert J.
Unfollow Robert J.
Send Message
Share Review
Report Review

Frustrating Delays!
March 17, 2024

Just had to cancel an order that was an hour and a half late. They kept advising me to hold tight for my order. My experiences with Skip have become increasingly problematic. Door Dashing from now on!

Date of experience: March 17, 2024
Canada
1 review
4 helpful votes
Follow Makaya M.
Unfollow Makaya M.
Send Message
Share Review
Report Review

Skip, skip the dishes
February 11, 2023

I have used skip the dishes 6 or 7 times now, and each time I have had a horrible experience. There has only been once that their support team has been of any assistance. They do not care if your order is complete or when it gets to you, what ever you do, don't click no tip, even if you can't afford it, or you will end up waiting hours for your food, and I've been over charged every time.

Loading...
Date of experience: February 11, 2023
Canada
1 review
0 helpful votes
Follow Elizabeth P.
Unfollow Elizabeth P.
Send Message
Share Review
Report Review

Can't follow directions
March 1, 2021

Depending on the person delivering my order, they either get my address right on the first try, or they get it horribly wrong! I wrote clear delivery instructions to make finding my apartment fool-proof, since there are two identical buildings side by side, but some of these delivery people obviously don't read it as it's becoming a regular thing now for me to hunt them down. I think I'll order pick up from now on. It's not worth the hassle.

Date of experience: March 1, 2021
Canada
1 review
0 helpful votes
Follow Gina g.
Unfollow Gina g.
Send Message
Share Review
Report Review

Gets worse with time
February 6, 2024

Now,if you do get someone to chat with, they still don't serve much purpose.
Giving me only 25% off the affected item, when that item ruined my entire meal, isn't justified!
They are very cheap to paying customers. If I was in a restaurant, I would've sent it back and gone somewhere else to eat. Disgusting. Time to change apps to door dash or others

Date of experience: February 6, 2024
Canada
1 review
1 helpful vote
Follow Derek S.
Unfollow Derek S.
Send Message
Share Review
Report Review

Scam of a company
April 8, 2023

Yet again ice cold food delivered after 1 hour waiting. Got on chat...4 dollars in refund for a 30 dollar order. Then refused to be given all my money back due to the terms of service. Guesswhat. Looked up the terms of service...they say they are required to refund. Time to start a class action lawsuit against these clowns. Have the chat agent confessing to skip breaching their own terms of service

Date of experience: April 8, 2023
Canada
1 review
1 helpful vote
Follow Bailey H.
Unfollow Bailey H.
Send Message
Share Review
Report Review

Horrible customer service!
December 16, 2021

I placed an order that was meant to be delivered in approximately 30 minutes. I was assigned a driver who sat in the same location for 25 minutes on their way to pick it up. Asked customer service to just cancel and refund and they said they could cancel but no refund. It took another 15 minutes to get that driver removed from my delivery, but now I don't have a driver at all. I ordered over an hour ago and now am also not getting any response from customer service at all. I will not be using this service again.

Date of experience: December 16, 2021
Kentucky
1 review
0 helpful votes
Follow T L.
Unfollow T L.
Send Message
Share Review
Report Review

Stole my money
February 4, 2022

I live in the US, Kentucky to be exact and never heard of this company until I received notice that they had a pending claim on my card, while trying to fix this another charge made. For 3 days I have been trying to stop them from getting my money to no avail., so now I am going through it with cashapp who told me to deactivate the card but still paid them. I am in the process of trying to get my money back and they are still trying to get more money from me but can't since card was deactivate. This company is a scam

Date of experience: February 3, 2022
Loading...

Overview

SkipTheDishes has a rating of 1 stars from 1,008 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SkipTheDishes most frequently mention customer service, credit card and wrong address. SkipTheDishes ranks 175th among Food Delivery sites.

service
467
value
435
shipping
386
returns
400
quality
408
+384