Some of the 5 star reviewers are saying "those people complaining must have ordered off the knockoff site" but I ordered off of the correct site. 10 days later my order is still "processing". I call and I am on hold for an hour before giving up. I call again and press 1 (to make an order) and they answer RIGHT AWAY!
The lady tells me that it hasn't shipped yet and is in the "warehouse" awaiting shipment, and then says there's a tracking number created, but won't give me that information, and says it should ship out later in the week!?! This makes ZERO sense. I asked if I can cancel and was told I cant because it has a label already (again, with a tracking number I'm not allowed to have right now)
I ordered this item 10 days ago. I understand Covid delays but 10 days to ship out of a warehouse is a bit excessive.
Hopefully the product is worth it. But I won't be shopping on this site again. Ever.