We’re in this together! Stay safe with our COVID-19 guide

View
×

Contributor Level

Total Points
160

2 Reviews by Nova

6/9/21
Verified purchase

Almost don't see the point to write this because it's been said 100 times over.
I've had enough of this company and will never use their service again. Driver stole my kids dinner then went off duty. Skip refused to do anything about it besides offer some dumb $5 credit for the inconvenience. They don't stand by their service AT ALL so every time you order you are risking the possibility of having to find another way to get it if they randomly decide not to show up. They refuse to re-send an order but will offer you skip credit to make another order yourself. They take ZERO responsibility for their couriers. ZERO.
I will just save myself the headache from here on out and find another way.

Service
Value
Shipping
Returns
Quality
55.2K Views
1/4/21
Verified purchase

Some of the 5 star reviewers are saying "those people complaining must have ordered off the knockoff site" but I ordered off of the correct site. 10 days later my order is still "processing". I call and I am on hold for an hour before giving up. I call again and press 1 (to make an order) and they answer RIGHT AWAY!
The lady tells me that it hasn't shipped yet and is in the "warehouse" awaiting shipment, and then says there's a tracking number created, but won't give me that information, and says it should ship out later in the week!?! This makes ZERO sense. I asked if I can cancel and was told I cant because it has a label already (again, with a tracking number I'm not allowed to have right now)
I ordered this item 10 days ago. I understand Covid delays but 10 days to ship out of a warehouse is a bit excessive.
Hopefully the product is worth it. But I won't be shopping on this site again. Ever.

Tip for consumers:
Buyer beware

Products used:
Purse

Service
Shipping
Returns

Nova hasn’t received any votes.

Nova hasn’t received any thanks yous.

Nova doesn’t have any fans yet.

Nova isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

christiner994
7/23/21

Today i saw skip the dishes delivery put the order on the ground in the lobby instead of...

jorjap
7/22/21

They don't even do nothing if the order doesn't arrive. The workers they got the wrong address...