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Miss A

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New York
6 reviews
35 helpful votes
Follow Kelly I.
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They take a long time to get back to you if you have an issue but eventually they do and they will help you. It was scary to have to wait that long but when they did get back to me they refunded without a hassle so. I'm not all in or all against. Also never order earrings from there as even after I disinfected them they all caused big infections not sure what is in them. For a dollar. They have nice necklaces though

Date of experience: March 9, 2015
California
1 review
2 helpful votes
Follow Susie H.
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After seeing and hearing about the products that Emily Noel83 from Beauty Broadcast and Youtube gave a review on, I was hooked to go right to the website and order. I can't wait to get the goods. I may or may not like everything, but who can resist trying things for just a dollar. The Dollar Store can't compete, because their products are not very good. I'm excited that she reviewed this site for us and show and demonstrated the products for us. I have told everyone who loves makeup about this site.

Date of experience: April 19, 2016
Oklahoma
1 review
3 helpful votes
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I got my stuff in less than two weeks with no problems and I don't see why everyone is complaining. From what I got everything is just fine. I only spent 16$ plus shipping. I would buy from them again if something grabbed my eye again.

Date of experience: August 14, 2016
Ohio
1 review
3 helpful votes
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Great first experience
December 20, 2017

I am actually kind of surprised at how happy I am with my first order from Shop Miss A. It was packaged very nicely. The products seem to be very well made for "dollar store" products. It also did not have a musty smell like I, for some reason, expected it to. I haven't tried any of the products out yet but my first impressions are excellent as for as my ordering, tracking and delivery experience. It did take about 2 weeks from the time I ordered until the time I received my order but it is the holidays and they seem to take a lot of time inspecting and packaging the order.

Date of experience: December 19, 2017
South Africa
1 review
9 helpful votes
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I ordered goods to the value of $33 at the end of March. It's 1 June, I've contacted the shipping company and my customs and no one can seem to track the order. Very frustrating trying to get the location of this parcel - giving up now.

Date of experience: June 1, 2016
Washington
1 review
8 helpful votes
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Never received items
August 9, 2017

I bought ten dollars worth of items just because a friend told me they've bought stuff from this website and I never received my items. I tried to contact the customer service and never heard back from anyone so I had my bank dispute the charges. I would never buy anything from them ever again.

Date of experience: August 9, 2017
New Jersey
1 review
4 helpful votes
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Never recieved
June 9, 2020

I would not recommend dealing with this company. The customer service is very bad. I never received my package and my initial inquiry was dismissed. I contacted them again and they informed me that my products were lost, they can't replace them, and I can't receive a refund for the entire order. Horrible customer service.

Date of experience: June 9, 2020
Australia
1 review
7 helpful votes
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Takes FOREVER
April 25, 2016

It takes forever to ship! I've already paid and they still haven't processed or shipped my order and it has been like a month! It is very cheap but takes forever to be shipped! I am not impressed and I'm definitely not going to recommend this! It's terrible!

Date of experience: April 25, 2016
Florida
1 review
4 helpful votes
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Worried
April 27, 2016

I ordered stuff off of Shop Miss A about a week ago and I got a shipping number 2 days ago but I still can't track my shipment. I feel like this is going to be a bad experience. Don't think I'd be buying off this site again.

Date of experience: April 27, 2016
North Carolina
1 review
6 helpful votes
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Nope.
September 22, 2021

I ordered from this site and was very excited. I never even recieved my package and it was returned to miss a. Apparently their policy is that they will not resend out the same package. Many of the items I previously ordered were now out of stock. They also kept my shipping fee. My shipping address was 100% correct as I double checked. Im not a fan of their customer service at all and would absolutely not recommend.

Date of experience: September 22, 2021
California
2 reviews
2 helpful votes
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Amazing
July 23, 2020

Shopmissa has Amazing quality. I got got my order of 50 items super fast it only took 2 days to arrive. I have seen a lot of bad reviews about shipping time I think maybe try fast shipping. It is amazing how a great quality product is only a dollar. The packaging is nicely done and nothing was broken. I will definitely be shopping here again and I would recommend.

Date of experience: July 23, 2020
Egypt
1 review
10 helpful votes
Follow Wessam y.
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I placed my order one month ago and I payed 20 dollars for shipping and it says on the website that it takes from 10 to 20 days to arrive I emailed them and they didn't even reply and the tracking no they gave me it doesn't work it didn't change the status of the package since I placed the order... At first they said to me that two of my items where out of stock after they took the money of course. If you are going to be ordering internationally I don't recommend it

Date of experience: February 23, 2015
Georgia
1 review
9 helpful votes
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DONT BUY THEM FROM.
November 1, 2015

I can't even express how disappointed I am with this business. I emailed them to refund me because my items were broken, and of course NO RESPONSE. Regardless of how much they cost, it is still my hard earned money that I just spent on broken jewelry. Maybe they will find it in their hearts to quit scamming people with crap merchandise and refund us our money. Do not shop with this site, stay away!

Date of experience: November 1, 2015
Illinois
3 reviews
15 helpful votes
Follow Addison J.
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Okay so someone recommended that i try Shop Miss A, and I had hopes since everything was just a dollar. So, I went to the website made a small purchase just to test out the website, and my purchased shipped and got delivered in about a week. So, I come home from school excited about my very simple purchase, and as I open it I notice that none of my products are correct. I go to the website to see what I can do about my incorrect items, and to see how I can get what I paid for. The website says email their customer service, and then give details and pictures about your wrong items and the items you are suppose to have. I did that twice, but each time I emailed them a message came back saying that my message was rejected by customer service and the email address they told me to use did not exist. If you want to keep your money do not order from this site

Date of experience: August 15, 2016
Australia
1 review
14 helpful votes
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Never sent my package
November 7, 2016

Ordered from them in Australia and it was meant to take between 6-22 business day. I'm now up to 56 business days and they are refusing me a refund or to send the package again. I contacts my countries postal service with the tracking number and they said it doesnt exist. So i contact the place Shop Miss A sends it do in the US... they also said that package has never arrived to them. Shop Miss A never even sent my package and wont do anything about it until 90 business days...
Horrible service

Date of experience: November 7, 2016
New York
1 review
15 helpful votes
Follow Elle W.
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MissA was good when the site first launched. I ordered from them a few years back and had my items within 10 days.

However... Now is a completely different story. Can't tell if it's because 'rona or not, but my order has been marked as fufilled and shipped for 2 weeks with NO tracking updates. Safe to assume my package never left the warehouse.

I'd be understanding if they tell you things might be slow upfront... But on their site they're still swearing by their deliveries in the US to take 10 days max. Now im reading reviews where people haven't gotten their orders after months of waiting. While im also waiting for a response from support on why there's such a big holdup, so it's not looking promising for me.

I'll update this review if my order ever comes, but for now if you're reading this and thinking of placing an order, save yourself your time and money and go elsewhere.

Date of experience: June 9, 2020
New York
1 review
9 helpful votes
Follow Barbara B.
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I bought quite a few things. The Paw Paw beauty blender is unbelievably good. Very soft and quite efficient. The liquid lip in Fleck was too light and too matte but turned out to be a wonderful lip primer keeping lipstick in place without running up in the little lines above my mouth. The eye shadow was as good as a much more expensive brand. The lip pencils were too light and too pink even though they looked brownish on the website. The lipstick was brighter than expected but creamy and pretty. The sparkle liquid eyeshadow was fun and very sparkly. The. Cream blush wasn't very pigmented, but the color could be built up to what I wanted. I was quite impressed with the quality of the products. The $1 was quite a bargain.

Date of experience: March 9, 2020
New Jersey
1 review
4 helpful votes
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Placed a $19 order in April, received it on May 19th. At this point, they can't blame Covid, the shipping service is just terrible. I have ordered things from China that arrived in less time. Order prior to that in November had incorrect items. It was like someone just threw whatever in the bag to ship it off. Correcting THEIR mistake is also a hassle just for a store credit, not even a refund. Product quality, you get what you pay for. Overall it's hit or miss with them. Order if you're fine waiting a month for the package that may also contain missing/incorrect items.

Date of experience: May 20, 2021
Canada
2 reviews
1 helpful vote
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Missing item in my parcel
December 31, 2021

I paid for, and ordered the purple eyeshadow duo and blush combo and when I got my parcel it was circled on the packing slip but not in the bag. I want my item! There are other people not getting items on this forum. Either you do something about your packaging, and find out what's going on, or you guys can be in big trouble for faulty packaging (not sealed properly) or internal theft. I paid for an item and never got it. There are others out here that have experienced the same. So either someone is stealing from your end or your packaging is faulty, in which case I expect the item I paid for! I want my eyeshadow that I paid for sku-COS-0494 #6(purple)

Date of experience: December 31, 2021
Virginia
2 reviews
9 helpful votes
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Still Waiting
March 4, 2016

Okay, So... I put in my order on February 11,2016 and today is March 4,2016 and still haven't received my package yet. I ordered standard shipping which is 6 to 8 business days but now it has been nearly a month and I haven't heard anything from anyone. (FYI: Icontacted consumer service about this and no one a contacted me back.)

Date of experience: March 4, 2016
ShopMissA R. Miss A Rep
over a year old

Hey June!

I'm so sorry about that, but I'd be happy to help you out :) Can I have your order number please? Thanks!

Xoxo
Team Miss A

Overview

Miss A has a rating of 2.1 stars from 296 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Miss A most frequently mention customer service, tracking number and business days. Miss A ranks 680th among Cosmetics sites.

service
62
value
61
shipping
62
returns
35
quality
56
+60