Miss A

I have placed at least 10 small orders with Shopmissa and I am a big fan. I find some of their products at local chain stores but for much more money. I have even felt comfortable with Shopmissa to let my daughter's shop on the website. I have purchased several different types of items. I have never had anything break due to it being a low price. I had one small problem with Shipmissa order where they sent me a wrong item. Within 48 hours of emailing the Company they worked with me and gave me a store credit. No Company is perfect. I really like this site.

Missing items from my order. Broken items in my order.
Tried to email them. I get ignored. Email them again! Finally a reply! They request copies and pictures of everything. I comply. Then again no reply for days. SO I emailed them again, and posted on their Facebook page. Then finally another email from a different "customer service" rep asking me for more proof! I comply and send them more proof. Again, no reply for days! Then they say "even though our items are only a dollar"... like trying to make me feel bad I'm angry about $3. I told them... at this point it's not even about the money it's about the integrity of a company. If you are going to price things $1 that is not my fault. I don't care if it is $1 or $1000. Nobody pays for a broken item! Nobody pays for missing items. This company is shady! DO NOT DO BUSINESS! You will regret it. Look at all the other complaints as well. This is not an isolated incident.

I read a lot of reviews before ordering from Miss A. Most issues were with the delivery. I had absolutely no problem. The ordered shipped the day after I placed it and I received the package in just over a week.

I have been ordering makeup from miss a for years now and love everything about it! Some may be cheap like from the $tree but it's only a dollar and the dollar tree is now a $1.25 so cheaper ordering it from miss a. I ha e never received anything that I do not like! I will always order from them! Everything is great

Ordered on May 17 with standard delivery. May 27 stayed dhl deliver the package to country where the order came from. Till now i have not receive my package. They gave me international tracking info but check and call canada post but tracking not valid. Ask for refund but they refuse. They said once the package reached to country where the order coming from they are not responsible about it. What?! So basically after they took your money they dont care if their customer receive the package or not. First time experience this. We are neighbors country and yet the delivery it takes so long?! O did order online from other countries but i dont have issue at all. I regret that i have order from them. Actually i already prepare my 2nd batch to order but since this is happening I don't think i will order again. I am really disappointed.

First time ordering from shopmissa, wont do it again. It has been around 40 days, my order has still not arrived. I do understand that international shipping may take some time, especially because of covid. But, the website stage up til 27 days. And the tracking of where the parcel is supposed to be has not moved in a month. It has supposedly not even left the us yet. When reaching out to their customer service they say they can't do anything until 90 days has expired. 90 DAYS?! So I have to wait until august, even though I placed my order months ago. And then I might get my money back if the parcel hasn't arrived. When asked if they can offer any discount due to this delay, they stop responding. This is ridiculous.

I ordered my items sunday morning (june 26) and they didn't ship out until july 1. Now it's saying they will be delivered july 8. I paid for faster shipping. I live in two states (the place i shipped it to is only three hours from their warehouse) and shipped it to the house i would be at until july 6. DO NOT PAY FOR FAST SHIPPING. This feels like normal shipping and isn't worth the extra money. I'll leave another review once i get my items

I ordered 7 things and they were all in great condition, the quality awesome, the shipping was great. I saw the comments about bugs and i honestly think they would be noticeable out of the package. But i wasn't there i can't say much.

Shop Miss A is cheap products and thus provides cheap service.

I ordered my parcel on the 26th of May. It is still not here, do not have any idea when or if it will arrive. The Customer service person I was dealing with was not helpful at all. Abosolutely vapid.

Ignore all of the 'good reviews' they are liars and time wasters. Read the poor reviews, this is an accurate measure of what Shop Miss A is like.

Con artists and thieves. Save your money

Horrible! I have ordered from shopmissa three times and I have only received 2 of my 3 orders. One of my order clearly got lost because I had ordered it on September 1st and it is now October 21st. This is absolutely ridiculous because I've emailed them so many times concerning this yet their response is either they advise customers to wait at least 27 days or maybe it is stuck at customs. It has been way to long nonetheless. The problem with their tracking is that it is limited within the US. What I mean is that the last time that the shipment tracking is updated is in a city in the US so I never know whether or not my package has crossed the border. I live in Canada.The 2 times I received my package, I was delighted with my order. But this third time, I never received it and when I send a request to the website their response is far from helpful. I don't recommend it!

I ordered on September 1st and it is now October 4th. No package received! They claim that because I am from Hawaii that it may take longer to come but it has been over a month and I ordered $143 worth of items and received nothing. The tracking number that they gave me says that my items is in transit but it has been in transite since September 20th! Where the heck are they shipping their items from for it to still be in transit this long! Very disappointed, too good to be true... everything is a $1 that they get to KEEP from you and honor your orders! I didn't even think about looking up reviews from them because from the looks on instagram, it appears and the post appears that this company is on top of it's game... NOT! I did not expect this level of bad customer service! NEVER EVER will I want to order from this company again! Buyers beware! Horrible 1st and LAST experience! This could be a scam for sure, I agree with all the reviewers!