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Avon USReviews 61

3.2

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Avon US Reviews Summary

Avon US has a rating of 3.2 stars from 61 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Avon US most frequently mention and good quality. Avon US ranks 24th among Cosmetics sites.

service
16
value
14
shipping
13
returns
11
quality
14

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North Carolina
1 review
0 helpful votes
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They charge to much for books plus shipping for actual reps so you don't make dirt. Good luck it's cheaper anywhere else. Im in NW NC had a rep in CA no help at all in NC nobody ever replied to me or called back. Good luck girls

Date of experience: May 7, 2022
Virginia
1 review
0 helpful votes
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I am not one to complain. But I just placed a $75 order with my Representative and I only received $11 in product. She stated that everything I ordered was out of stock or no longer available. This is not the first time this has happened. The past few orders have had something Out of stock or Not Available. I buy a lot of gifts for my loved ones thru Avon. Am I going to have to shop somewhere else? I hope not, but I am losing interest in Avon.

Date of experience: March 4, 2024
Michigan
2 reviews
3 helpful votes
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Not what it was!
October 23, 2023

I sold Avon for a couple of years because it was worth it for representatives. I loved their products. Everyone loved the children's items and their collectable items as well as jewelry. Avon is no longer an American company and they sell everything but the kitchen sink. What is with that? The prices are very high and from what I see representatives aren't getting what they once did. Good luck Avon!

Date of experience: October 23, 2023
France
2 reviews
1 helpful vote
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I have been using only Phenomental mascara for a while now and I am very happy with the quality, it doesn't stick together. And the silicone brush, just the way I like it.

Date of experience: May 7, 2023
New York
3 reviews
4 helpful votes
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Price Gouge and Uncooperative
February 9, 2023

I placed an order for a difficult to find item yesterday, only to see it elsewhere today for a fraction of the price. Avon refuses to cancel the order - despite the fact that it hasn't even processed yet and even the payment is still pending. And I will have to pay the return shipping. My financial institutions won't help either. They cannot decline the purchase even thought it is still pending: I will have to wait and then file a dispute. So not only is Avon happy to gouge me on price, they are happy to waste my time. MAJOR FAIL AVON!

Date of experience: February 9, 2023
Illinois
3 reviews
8 helpful votes
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Avon has a new policy to lie to consumers about their products ingredients. Stay away from their products. If they lie about changing the formula, they may lie about the ingredients in their products. Retinal? Hyaluronic Acid? Avon changed their product formulation on their Anew Clinical Collagen Booster Eye Lift Pro Dual Eye System. I don't care that they changed their formula, but they continually lie about changing the formula in their reviews. I have proof it changed, since I had some old product left over.
The new formula has fragrance added. It is heavier, and irritating to the eye area. I have been using Avon for well over 30 years. Not anymore. They lost a customer for life due to the lies. They also hide any bad comments about their products on Twitter. They are a true snowflake company.

Date of experience: November 30, 2022
Michigan
3 reviews
4 helpful votes
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Sketchy
August 27, 2022

Placed a regular order as a representative, paying as usual by PayPal. Then started getting past due notices. Called customer service who I could barely understand but was told I had to PROVE that I paid. Got with PayPal who was thankfully helpful. But I had to send Avon a physical printout of my payment. Month goes by so I called to find out if I was cleared of the false no-payment, and they said oh yeah it's good. I mean, what?!?! I quit being a rep at that point and now getting promos to rejoin. Are you kidding me?! I'm never going to rep for Avon again and have them screw up their records and come after me for their mistake. Also beside the point is they discontinued good products in favor of high-priced junk no one wants. Good luck Avon, you're dying

Date of experience: August 27, 2022
Washington
2 reviews
0 helpful votes
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Blast off
May 20, 2022

So I worked with one of the young ladies from Avon. And she was a joy to work with. Everything was in season from pots to pans to perfumes.

Date of experience: May 19, 2022
California
1 review
1 helpful vote
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Made a purchase of $130 never got my products call customer service many times got a refund and never got my credit back at first was told to wait that the refund take time then after more than a month was told i could not get my money back bcause it was more than 40 days. Very frustrating

Date of experience: May 1, 2022
Connecticut
1 review
0 helpful votes
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I've been a loyal Avon customer since the 1960's & newly married up to today & in my seventies. I was always pleased with most of Avon's product's until very recently. The things I liked about it can be summed up as - the perfumes were lovely, lasting, and very distinctive. My complaint - they discontinued my favorites. Something that was really outstanding "way back" in the 1980's & 90"s were the gift items for holidays, for men & so on. They were truly unusual, clever, & reasonable. Additionally, I was very satisfied the makeup, lipstick, eyeliners line. Then they came out with an exceptional line of face creams (the Anew Line), with facial treatments created for the 40/50/ & 60 year old skin, I believe, which I can promise you have kept me looking younger than I am. These are just some of the positives. However, in the last few years, there's been a BIG change and sadly, it's for the worse. They have done away with some of the excellent products I just spoke about. Now, you will find, toothpaste, cleaning supplies, vitamins, and a number of other oddball items ( "oils, scents, CBD stuff, bamboo & charcoal"?!) I really miss Avon... where did it go?

Date of experience: April 28, 2022
TW
1 review
0 helpful votes
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Red lip[stick, mascara, and some perfums is my standard set which I buy at avon. I like their products for good quality.

Date of experience: January 17, 2022
Estonia
1 review
0 helpful votes
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I have two glimmer cream eyeliners. One is greay and another one is blue. Both are very beatiful and help me make my look complete, especially when I go to party.

Date of experience: January 12, 2022
Denmark
1 review
0 helpful votes
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Good items
December 8, 2021

I usually buy the mascara and red lipstick. I like the quality of the items which I use. The colour of a lipstick is fantastic.

Date of experience: December 8, 2021
Indiana
1 review
0 helpful votes
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Terrible
December 2, 2021

They are over priced, over rated and very rude. The owner is very greedy and sdoestn tip when she goes out to eat/drink…. I would/will my spend money elsewhere

Date of experience: December 2, 2021
BA
1 review
0 helpful votes
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Good fit
November 19, 2021

Always having a good time with these products, and they come in great packages, and definitely worth the buy

Date of experience: November 19, 2021
Lithuania
1 review
0 helpful votes
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Juicy lipsticks
October 20, 2021

Oh, this brand is cool. The red lipstick is especially good. Its color is so juicy and tempting :) I like their products.

Date of experience: October 20, 2021
Colorado
1 review
3 helpful votes
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Avon Changed
December 8, 2020

Just writing to let people know about my recent experience with Avon. I went to Avon.com as usual to place my order only to find that the prices are more than tripled and they no longer are offering the "outlet" portion which I am totally bummed about. I decided to use EBay to bid on products from sellers on EBay in exchange for the poor customer care on the Avon site. Also, not only is the Avon site difficult to afford, they are also virtually impossible to understand. The site is filled with products that lack in general interest and seem way overrated. Also, I recently tried becoming an Avon rep but they tried making me pay money for the free samples that they usually give the new representatives, they are no longer free! Very untrustworthy company anymore. Just a bunch of corporate sell outs looking to make a quick buck!

Date of experience: December 8, 2020
Canada
1 review
0 helpful votes
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Good lipstick
October 2, 2020

I started using this cosmetics recently. They have very nice body sprays with nice scent. Now, I tried Avon True Color Nourishing Lipstick, I chose a Candy Red one. Its only $11. I like it because you do not need to use it every hour. The color is really string.

Date of experience: September 30, 2020
California
1 review
9 helpful votes
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Avon has become too pricey for most. Ever since it was sold out to the Korean company it has changed and not for the better. Most people who have used Avon for decades haven't done so because we want to pay $60 for a 1 oz jar of face cream. I'm a rep and no one wants to buy from me anymore. I can get the same quality drug store creams for half the price.

Date of experience: September 11, 2020
Washington
1 review
12 helpful votes
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Avon got greedy
August 4, 2020

After 14 years of selling, I am so extremely disappointed in Avon right now. All this new c r a p at triple the prices. Im losing customers like crazy. All their favorite items are disappearing and I have nothing to replace them with that they can or want to afford. Seriously Avon, what are you thinking?!?

Date of experience: August 4, 2020