business logo of Avon US
How would you rate Avon US?
grey star
grey star
grey star
grey star
grey star
Washington
2 reviews
0 helpful votes
Follow Devona J.
Unfollow Devona J.
Send Message
Share Review
Report Review

Blast off
May 20, 2022

So I worked with one of the young ladies from Avon. And she was a joy to work with. Everything was in season from pots to pans to perfumes.

Date of experience: May 19, 2022
Lithuania
1 review
0 helpful votes
Follow Migle L.
Unfollow Migle L.
Send Message
Share Review
Report Review

Juicy lipsticks
October 20, 2021

Oh, this brand is cool. The red lipstick is especially good. Its color is so juicy and tempting :) I like their products.

Date of experience: October 20, 2021
Ohio
1 review
0 helpful votes
Follow Cynthia N.
Unfollow Cynthia N.
Send Message
Share Review
Report Review

I have purchased products from Avon since I was a teenager. I am now 57 years old. I feel like most if not everything I have ordered over the years have met my expectations. I delivery has been fast.

Date of experience: April 23, 2020
North Carolina
1 review
0 helpful votes
Follow Maria G.
Unfollow Maria G.
Send Message
Share Review
Report Review

Outstanding service
April 2, 2019

My perfect resume is a very good company and very easy to do your Resume I recommended to anyone.The customer service is excellent and the price is reasonable.

Date of experience: April 2, 2019
Denmark
1 review
0 helpful votes
Follow Malou S.
Unfollow Malou S.
Send Message
Share Review
Report Review

Good items
December 8, 2021

I usually buy the mascara and red lipstick. I like the quality of the items which I use. The colour of a lipstick is fantastic.

Date of experience: December 8, 2021
Cameroon
3 reviews
11 helpful votes
Follow Miranda T.
Unfollow Miranda T.
Send Message
Share Review
Report Review

Avon perfumes
August 1, 2019

I can joke with anything but my body sprays and perfumes, I don't joke with them. Avon has a series of perfumes but my favorites are Rare pearls, Rare Diamond and Odes.

Date of experience: August 1, 2019
Pennsylvania
13 reviews
19 helpful votes
Follow Ruby M.
Unfollow Ruby M.
Send Message
Share Review
Report Review

I like Avon because it comes right to your door and makes it easy to order and talk to the representative about their large inventory of colors.

Date of experience: October 10, 2017
Michigan
2 reviews
3 helpful votes
Follow L W.
Unfollow L W.
Send Message
Share Review
Report Review

Not what it was!
October 23, 2023

I sold Avon for a couple of years because it was worth it for representatives. I loved their products. Everyone loved the children's items and their collectable items as well as jewelry. Avon is no longer an American company and they sell everything but the kitchen sink. What is with that? The prices are very high and from what I see representatives aren't getting what they once did. Good luck Avon!

Date of experience: October 23, 2023
California
1 review
1 helpful vote
Follow Maria J.
Unfollow Maria J.
Send Message
Share Review
Report Review

Made a purchase of $130 never got my products call customer service many times got a refund and never got my credit back at first was told to wait that the refund take time then after more than a month was told i could not get my money back bcause it was more than 40 days. Very frustrating

Date of experience: May 1, 2022
Illinois
3 reviews
8 helpful votes
Follow Deborah T.
Unfollow Deborah T.
Send Message
Share Review
Report Review

Avon has a new policy to lie to consumers about their products ingredients. Stay away from their products. If they lie about changing the formula, they may lie about the ingredients in their products. Retinal? Hyaluronic Acid? Avon changed their product formulation on their Anew Clinical Collagen Booster Eye Lift Pro Dual Eye System. I don't care that they changed their formula, but they continually lie about changing the formula in their reviews. I have proof it changed, since I had some old product left over.
The new formula has fragrance added. It is heavier, and irritating to the eye area. I have been using Avon for well over 30 years. Not anymore. They lost a customer for life due to the lies. They also hide any bad comments about their products on Twitter. They are a true snowflake company.

Date of experience: November 30, 2022
6 reviews
14 helpful votes
Follow Kim D.
Unfollow Kim D.
Send Message
Share Review
Report Review

Mostly good products
March 24, 2015

I've not tried all of the Avon products, but I have always loved the colors and quality of the eye shadows. The eye makeup remover is gentle and long lasting. Hopefully your rep has her stuff together to get your orders correct and to you in a timely fashion. Mine was always very nice, just a little in the clouds sometimes. I took a break from Avon for a while, just using other products. I think I'll revisit them and see what's new.

Date of experience: March 24, 2015
Ohio
11 reviews
19 helpful votes
Follow Sarah M.
Unfollow Sarah M.
Send Message
Share Review
Report Review

Love the products and love the site. I usually get free shipping because of the amount i order. Also they have an outlet with great online deals. And you can still find a close rep if you want in your area. Great site.

Date of experience: June 27, 2013
Ohio
1 review
2 helpful votes
Follow Susan G.
Unfollow Susan G.
Send Message
Share Review
Report Review

Avon is aweful
June 2, 2020

You have way to many products, I use to keep my avon lady in business. Everytime i start to like something u get rid of it. But yet u keep the worst old time perfumes and body sprays. Wth u had some old body sprays and perfumes that were great and yet u get rid of them Maybe u should ask your custmers what they think instead of the people who make these decisions after all we are who keeps u living the good life.im done u have nothing to keep me as a customer. Your reps arent even happy Avon you changed and not for the good. Ive read alot of reviews and it seems alot of people arent happy with avon good luck at this rate u will need it WHATS UP WITH THE UGLY CLOTHES?

Date of experience: June 2, 2020
Indiana
1 review
0 helpful votes
Follow Molly R.
Unfollow Molly R.
Send Message
Share Review
Report Review

Terrible
December 2, 2021

They are over priced, over rated and very rude. The owner is very greedy and sdoestn tip when she goes out to eat/drink…. I would/will my spend money elsewhere

Date of experience: December 2, 2021
GB
1 review
2 helpful votes
Follow Rebecca T.
Unfollow Rebecca T.
Send Message
Share Review
Report Review

New packaging
August 17, 2017

I've been using Avon products for many years. I have always been very happy with the product and its packaging. But I must say I really don't like the new packaging as I think it looks very cheap and tacky!... Why have Mark written access it! Sorry Avon but your making your products look cheap and nasty.

Date of experience: August 17, 2017
Texas
15 reviews
65 helpful votes
Follow demi t.
Unfollow demi t.
Send Message
Share Review
Report Review

Very nice update on an old classic. Still has the option to work with an Avon
Representative for personal delivery and service. Reviews of products. Updated often. Usually free delivery with $30 order, sometimes less.
Avon is both updated and a reassuring trip to the past. Nicely priced.

The only reason I didn't give it the highest possible score is because it has a few problems that it could (and should, in my opinion) do much better with -

1) The cosmetics shades shown often do not at all resemble what you receive.

2) There is no provision to order samples online. Personally, I'd be happy to pay for
Them. Also, why would I order nail polish, fragrance, foundation, etc., when I have no idea
What product I'll end up with.

3) Jewelry is not shown to scale and often they do not state the size. If it's not a
Featured piece that's shown on a model, it's often a guess if the earrings you
Have ordered are tiny or gigantic.

I am surprised that Avon continues to have these problems. They should understand that people want to have some idea as to what they are purchasing.

Date of experience: March 23, 2011
Switzerland
4 reviews
2 helpful votes
Follow Debra W.
Unfollow Debra W.
Send Message
Share Review
Report Review

The prices are too high for that quality of products. I was using Avon some time ago. But now I found another brand with the same prices and much better cosmetics.

Date of experience: July 31, 2019
New Jersey
1 review
0 helpful votes
Follow Diane C.
Unfollow Diane C.
Send Message
Share Review
Report Review

Awesome.!
May 23, 2018

My mom ordered some matte lipsticks, its so amazing. It just gives the perfect matte look for the lips. Awesome product quality, will recommend my friends as well.

Date of experience: May 21, 2018
California
66 reviews
78 helpful votes
Follow Jamie M.
Unfollow Jamie M.
Send Message
Share Review
Report Review

Awful.
October 29, 2017

I've had a couple of issues with Avon years ago, but this one is more recent. Last year, a bit before Christmas, I tried placing an order with a friend (K. C.) and I used her link and well, I know how to order online guys, come on.

So anyways, I got a confirmation email and it said, thanks for your order, from (T. N.) an old consultant (ex friend). So I called Avon and said this is not right, I used K. C.'s link, not T. N. Why is this happening, Can you please fix this?! Avon AGREED to fix the issue, and swap my order under the correct person aka K. C.

Later I learned that K. C. had blocked me and said that I lied about ordering from her, that she called Avon, and Avon told her that I never called to make the order right. But I most certainly did.

Avon, apparently has done this similar thing to other consultants, I later learned after making a post about this whole thing. Avon not only messed up my order, lied to me about fixing it, but also lied to the ex-friend, Avon also cost me her friendship.

Avon is not a good company to work for or order from. This may seem "silly" to some of you, but to me it's not silly at all.

I think Avon needs to contact K. C. and tell her they lied to us both and at least make right, what they did wrong. I mean, not only did they cost me a friendship, but I have a great reputation going for me. I don't do anyone wrong to even deserve this sort of thing, I'm a very very good person, especially in the business world.

Date of experience: October 29, 2017
Alaska
2 reviews
0 helpful votes
Follow Merlissa C.
Unfollow Merlissa C.
Send Message
Share Review
Report Review

I always been an avonist since teenager. My mom loves their company I love their skincare and signature fragrance. Great company and effective products!

Date of experience: January 19, 2018

Overview

Avon US has a rating of 2.7 stars from 60 reviews, indicating that most customers are generally dissatisfied with their purchases. Avon US ranks 38th among Cosmetics sites.

service
15
value
13
shipping
13
returns
10
quality
13