ShopClues

My recent experience with Shop Clues is very positive. I ordered an item, ( Coco peat 20 kgs) it was delivered with 2 days delay. The quantity and quality were perfect. 19.8 kgs recieved against 20 kgs which is quite ok. I had also ordered a SATA cable to USB. This order was cancelled by the Seller as they did not have stock. They sent as message that they are trying alternate suppliers and after a few days, I received a message that they are processing the refund. I recieved it yesterday ( 2nd Jan 2022) without having to follow up. Also there were daily messages regarding the status of my refund. Shop clues should continue to operate like this. My experience was positive.

Got a brand new Timex S003 Analog watch – (order no: *******) from ShopClues. I really feel my purchase to be very good because the price I paid is hell low than the original price. Being a Timex fan I am always looking for new discounts so that I pay minimum for my favourite brand. Let me take you through the product – it is a really class piece and that too for only 1197 bugs. Round in shape, made of metal in gold and silver finish, it goes well with western as well as Indian attire.

I had purchased 2 products, a shirt and few pairs of socks. But when I tried to change it as the size was small and the quality of the product was pathetic, they took nearly 15 days to reply me and that too after 5 reminders. And even after that, they replied that we cannot change or return the product.

Will never buy anything from they again.

I ordered for Live plant namely Rare Nanouk Pink Wandering Jew but delivered normal wandering Jew which I did not order. I talked to customer care team but they denied return or refund. They are simply hopeless. Don't buy anything from ShopClues. The differences between the two are big enough. Worthless services!

I placed an order for Jain Black Self Defense Security Telescopic Folding Stick https://images.shopclues.com/images1/thumbnails/*******/160/160/*********************.jpg with the order no ******* with prepaid payment on 2nd july 2021 and the parcel got delivered on 7th july 2021 with blue dart courier tracking no *******3926, but i did not received the actual product which i ordered, i received the steel coated telescopic folding stick with rubber foam grip instead of full black coloured telescopic folding stick which i was looking for.

I am attached the video clip of package opening and images of the package, inner product of the package as an attachment to the mail but no response, worst worst worst site, no response from customer care... Bad bad bad shop clues.

Purchased some gym equipments on 27th April which got delivered after two months in 5th of July. The product was damaged and of extremely poor quality and so I immediately raised a return request which was approved. Then they sent me an email again asking for the reason for returning the product which I provided again. Then I got another email asking for pics of the damaged product and the package, which I provided on 18th of July. I have not heard from them since that date. I am actually considering lodging a complaint with Consumer Forum as Shopclues seems to be deliberately delaying orders and refunds so they could enjoy the interest earned on the buyers money for several months in the interim.

Two times I have ordered DY 4 PCs Car Tire Valve Stem Wheel Air Caps Cover Keychain Set BMW logo Black from SHopclues.com but both time they sent onlyCar tire Stem Caps only and that also different colour which colour does not suit my requiment. And both time they did not send the BMW logo black keychain. Please do not order any products from Shopclues.com. There service and product is bogus and non reliable company.