My recent experience with Shop Clues is very positive. I ordered an item, ( Coco peat 20 kgs) it was delivered with 2 days delay. The quantity and quality were perfect. 19.8 kgs recieved against 20 kgs which is quite ok. I had also ordered a SATA cable to USB. This order was cancelled by the Seller as they did not have stock. They sent as message that they are trying alternate suppliers and after a few days, I received a message that they are processing the refund. I recieved it yesterday ( 2nd Jan 2022) without having to follow up. Also there were daily messages regarding the status of my refund. Shop clues should continue to operate like this. My experience was positive.