website thubmnail of ShopClues
How would you rate ShopClues?
grey star
grey star
grey star
grey star
grey star
India
1 review
3 helpful votes
Follow Vicky N.
Unfollow Vicky N.
Send Message
Share Review
Report Review

I suggest that one should never buy products from Shopclues.com.
They are cheaters
Their customers care service is just for name sake
It is all done intentionally
I request everyone don't waste your money by purchasing on this site
After
They take fake orders and accept payment
And cancel orders on the spot without refunding payment back in account

Date of experience: August 9, 2021
India
1 review
0 helpful votes
Follow sunder r.
Unfollow sunder r.
Send Message
Share Review
Report Review

My recent experience with Shop Clues is very positive. I ordered an item, ( Coco peat 20 kgs) it was delivered with 2 days delay. The quantity and quality were perfect. 19.8 kgs recieved against 20 kgs which is quite ok. I had also ordered a SATA cable to USB. This order was cancelled by the Seller as they did not have stock. They sent as message that they are trying alternate suppliers and after a few days, I received a message that they are processing the refund. I recieved it yesterday ( 2nd Jan 2022) without having to follow up. Also there were daily messages regarding the status of my refund. Shop clues should continue to operate like this. My experience was positive.

Date of experience: January 2, 2022
India
1 review
0 helpful votes
Follow Manoj K.
Unfollow Manoj K.
Send Message
Share Review
Report Review

PATHETIC SERVICE
September 4, 2021

Shop clues one of the worst purchasing site, its really a cheater site. If its last site of purchaseing in the world i will never suggest to any one for it. Same on you...
You deliver me wrong order, according to your return policy i share every detail, but still nobody try to contact me. Go to hell... I request each & every one dont make any single order and dont waste your money. Such a pathetic service provider

Date of experience: September 4, 2021
India
1 review
0 helpful votes
Follow Lokesh V.
Unfollow Lokesh V.
Send Message
Share Review
Report Review

Awful!
September 15, 2017

Please dont buy any products from shopclues. I had very bad experience recently with a Smart TV purchase from Shopclues. In the product description page, they showed advanced remote and they delivered some cheap normal remote. When I raised return request, they say it was not mentioned anywhere in the product page - So weird. And, the next day, I found that the product page itself is removed from their site. They stopped responding to my emails.

Delivery tracking was awful. The gave timing 20 days to deliver the product. But, it got delivered in 11 days. But, their system showed as dispatched status till 20 days and they refused to take any complaints.

So, please dont buy any product from shopclues.

And if you try to write a review or rating on the product, it won't get submitted, you will be shown'page not found' error.

Date of experience: September 15, 2017
India
1 review
0 helpful votes
Follow Raju j.
Unfollow Raju j.
Send Message
Share Review
Report Review

Myntra contact us number *******244 just enquiry support now Myntra contact us number *******244 just enquiry support now Myntra contact us number *******244 just enquiry support now Myntra contact us number *******244 just enquiry support now

Date of experience: June 18, 2022
India
1 review
1 helpful vote
Follow vedamurthy B.
Unfollow vedamurthy B.
Send Message
Share Review
Report Review

I bought Nike zoom pegasus 33 shoes. They replaced the cushion with Nike to local. And making people fool with skills of delay on-time pass of returns and so on. My recommendation is no one buys anything from such a website. I never go on with it in my life.

Date of experience: November 4, 2020
India
1 review
1 helpful vote
Follow Dipankar B.
Unfollow Dipankar B.
Send Message
Share Review
Report Review

I actually ordered product key of windows 10 for 339 rupees it looks cheap to me on ShopClues website but they actually Not Delivered to me at all I don't received any parcels from them but how fake is this website they claim on website product delivered but I would rather ask ShopClues to whom you Delivered it was supposed to be emailed neither that happened you Morons... business making fraud website portal indian Govt should ban these kind of website such a fake website not even able to track product ID mentioned in image

Date of experience: June 8, 2021
India
10 reviews
139 helpful votes
Follow sonali d.
Unfollow sonali d.
Send Message
Share Review
Report Review

Ok services
December 10, 2015

My brother had ordered a mobile phone from shopclues. The prices listed on this site is good but takes so much time to delivered. They should improve their delivering services. So that this site more became in contact of customers.

Date of experience: December 10, 2015
India
2 reviews
0 helpful votes
Follow Rudy F.
Unfollow Rudy F.
Send Message
Share Review
Report Review

The RO tees purchased on ShopClues were defective, 40% failing within 2 weeks of installation.

ShopClues makes it easy to open an online complaint but, from there on, service levels drop into the toilet. There was no response to the online complaint, so I tried calling. An automated response indicated that they would Whatsapp me immediately.

And they did, but via a bot. The human chipped in after, literally, 60 minutes. Responses to my Whatsapp comments would take up to 10 minutes. Then, when I didn't respond within 30 seconds, they ended the Whatsapp discussion saying, ". There is no response from your end. However, we are closing this chat."

This is a crappy company that I will never again do business with. Nor should you.

Date of experience: October 11, 2019
India
1 review
1 helpful vote
Follow Lakshmeesha G.
Unfollow Lakshmeesha G.
Send Message
Share Review
Report Review

Cheaters!
August 25, 2020

Cheating website. They show new product and sell some duplicate or used products. Once the product is delivered no customer service. You can't even return it back. Their customer service just decline your request. Avoid this site!

Date of experience: August 25, 2020
India
1 review
1 helpful vote
Follow DEVASHISH C.
Unfollow DEVASHISH C.
Send Message
Share Review
Report Review

Without doing purchase, i am receiving ordered mails then cancelled automatically for many of their products from 10.30pm to 11.30pm. It was so irritating that I was trying their customer care but no responses till now. Pathetic

Date of experience: August 30, 2020
India
1 review
0 helpful votes
Follow abbasali a.
Unfollow abbasali a.
Send Message
Share Review
Report Review

Very bad and poor services from shopclues, if you people are not interested to give proper services then why are you in e-commerce sector. Not able to receive product which i had ordered on before 20 days. Customer care officers cut my phone before I ask something else. Please improve your service otherwise shut it.

Date of experience: March 9, 2015
India
1 review
1 helpful vote
Follow Surabhi S.
Unfollow Surabhi S.
Send Message
Share Review
Report Review

Stay away from this most Fraudulent website. Keep ready for receiving a faulty product and then waste your money calling them up again & again, sending them emails repeatedly -- Expecting NO RESPONSE. Their customer support executive say go to consumer court and file a suit - that too on a recorded call.

Shopclues.com is the worst ecommerce platform that you can buy from. Stay away from this bunch of frauds & cheaters.

Date of experience: November 19, 2013
India
1 review
0 helpful votes
Follow Neil L.
Unfollow Neil L.
Send Message
Share Review
Report Review

Ordered Microsoft office professional plus 16 from shopclues.com, received a link that could not be opened. Contacted them on the no given in the email. Received a message that they have technical issues, it is 13 days now I only receive messages sorry we are having technical issues. These are fraudsters be careful with one's dealing with them. Poorest level of customer service.

Date of experience: September 28, 2020
India
10 reviews
138 helpful votes
Follow Satakshi M.
Unfollow Satakshi M.
Send Message
Share Review
Report Review

Delay Services.
December 11, 2015

Its a worse site i ever deal with they are really not in customer service. Product was delivered me on delay basis. Everytime they said ur product was dispatched from here... i got the mobile phone after 15 days...

Date of experience: December 11, 2015
India
1 review
1 helpful vote
Follow Leona C.
Unfollow Leona C.
Send Message
Share Review
Report Review

Worst site forever
September 6, 2015

The world worst E commerce website is ShopClues. Only showing, not delivering anything. It really blaming to online market to give worst product. Flipkart, jabong, myntra etc they are very reliable. So dont purchase from ShopClues, its a fake site.No words for that website. Only taken money. Have to step necessary step against ShopClues

Date of experience: September 6, 2015
India
1 review
0 helpful votes
Follow Abhishek R.
Unfollow Abhishek R.
Send Message
Share Review
Report Review

shopclues.com India's largest fraud e-commerce online shopping website
Dont ever shop from here and let any one to shop from here they makes consumers fool and have extremely worst customer support share as much as possible to avoid problem in near future my order id ******* was not delivered to me as well as my other friends are suffering from these cheaters.

Date of experience: December 12, 2014
Pennsylvania
1 review
1 helpful vote
Follow Francis M.
Unfollow Francis M.
Send Message
Share Review
Report Review

BUYER BEWARE!
December 11, 2017

Website has fake prices. They are trying to scam you of PayPal dollars. When I called to confirm the item advertised and the price they told me it was better to order directly from manufacturer because they had website problems. Days later same fake prices same answer... but if you just send your money you are out of luck since refund is usually "store credit" for overpriced items they will get for you but not the item you ordered at the discount price. STAY AWAY!

Date of experience: December 11, 2017
India
1 review
1 helpful vote
Follow TEAMCSA T.
Unfollow TEAMCSA T.
Send Message
Share Review
Report Review

Wrong Product
October 16, 2020

I had ordered for a Ford Key Chain. I received a cotton mask instead, but from the same seller as the key chain. None of their customer care numbers are valid. Do not even go near them. Avoid them completely. No ethics at all

Date of experience: October 16, 2020
India
1 review
0 helpful votes
Follow Ramdas P.
Unfollow Ramdas P.
Send Message
Share Review
Report Review

I ordered a product, seller is singing me wrong product for the 4 th time. Today I will be returning this also.

There is no way to contact ShopClues support person on phone.
I think ShopClues wants these things to happen, so that every sale becomes 4 to 5 sale. So they can boost their books

Date of experience: February 13, 2021

Overview

ShopClues has a rating of 1.4 stars from 176 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ShopClues most frequently mention customer care, return request and online shopping. ShopClues ranks 562nd among Marketplace sites.

service
30
value
30
shipping
30
returns
28
quality
29