Have been going through a similar experience, product is undelivered even after 15 days of placing an order. Pathetic Customer Service. These guys seriously miss one important point, “RETURN CUSTOMERS”, with service levels this low I assure dooms day is not far for these cheats.
I ordered air color of laser brand they send totally damage product and still no response. I advice to all online shoppers please stay away from ShopClues. ShopClues is supporting seller to sell damage product