I places my order around may10, it's now June 3,2020, and I have yet to receive my order. This is my first and last time ordering from this site. There should be a customer service number. If I could give zero stars I would. Make no sense.

It's an amazing experience for me. I just ordered a Black Sleeveless Backless Bodycon Dress for my girl(Order number: PYK4576). They were so cordial to deliver it within a day. I was so amused about their professionalism. There were different size and categories of various products. I strongly recommend anyone for shein.com.

My experience with this online shopping clothing was and it continues to be really good! They respond to my questions and my worries about the orders, if one item did not arrived to me they will refund me or they will sent it again! I did not had any problems with this website! And the photos and real products matches!

This dress is really perfect for me and very fast delivery after order. Their customer service is great. It is so much easy to give order through website. The most impressive matter is that you will get the best quality product according with the catalog of dress and you have a lot of options because it is the huge collection of dresses. The price is also reasonable according with the quality.

Do not. I repeat do not waste your money. I ordered 8 items and all went back for reasons out of my control but still I lost £13.99 on shipping. 3 items too big. 3 items too small and 2 items such poor quality that I would not have used them to clean my windows with. Mega thumbs down from me

I ordered a bra and underwear set, and there's a rip down the middle of the underwear! It's impossible to actually find the customer service every link is a dead end. I feel like the customer service sucks. Plus I ordered another underwear set along with sweatpants, the sweatpants showed up but not the underwear! Yet it says it was delivered. It never came how do I ever return it? SHEIN is so shady.

Ordered items got express shipping 3-5 days yet items weren't shipped out. When I emailed to ask the status and express that I needed them by a specific time I was told 7 days processing and then shipping. Then my order was cancelled without my knowledge and now they say 10-21 days for a refund. No explanation other than because I asked a question the assumed I didn't want the items. Now WTH is my money.

Whenever i used the bathroom i noticed that my WHITE SHORTS had a red stain. I thought maybe i had started my period. Then i noticed when i wiped there was red. It was the dye of the panties! Never will buy from here again. They don't have any place to put bad reviews on their site of course.

The blouses I purchased are beautiful... I understand some items run small and all the reviews helped me order. I truly wish there were more items for older women and working women. I look forward to the order I just placed today.
Thank You Shein
Irene

I have only ordered from sheinside twice. The first time, the package shipped in 24 hours and came within 4-5 days. I ordered more clothes over 2 weeks ago and I have yet to receive my purchases. I probably won't be ordering clothes from Sheinside again.

SHEIN takes sooo long just creating a label for your shipping let alone actually shipping the product out. I completely forgot i ordered something from this place i went to check the status on it it's still being shipped out lmao this is like day 12 no lie you guys! I have a flight in 5 days i need my things even when you order weeks in advance they still end up shipping your things late. Just terrible

I was abt to make a order until a saw that shein is trending on tiktok and not for a good reason. The packaging started having fleas and they've had fleas coming in packages since about the beginning of march. If you do buy from shein while this is happening please remember to sanitize and wash everything you purchase. There are many diseases you can get from these fleas so please be careful and spread this around! :)

I ordered 6 things from SheIn on July 7th. It's been a week so I decided to check if my package was coming. The website says that they have all been shipped but when I track my package on FedEx nothing is updated and it says that my label has been created and my shipment hasn't started traveling. I'm just confused as to where my package is and when it's going to get here.

It's has good collection and being a regular user of Myntra, I thought to try Shein once and it gave a pathetic experience.
1 St delivery was a pain, thn if I want to return 1 item, there's no way I can do. It's asking for upload photo, what the hell and thn I tried also thn it need specific format! WOW!
On Top there is no customer care number to talk or guide.
Contact immediately to take it back