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Last week I bought some boots from wish. The money went out on the 12th today another lot of money went out for the same boots. I contacted them and they refunded me 1 lot of money and said they weren't sending them. See my issue. They owe me another refund. Charged me twice. Not sending order. Refunded me once. I'm fuming and just to add to this, I have been treated in a disgusting manner today trying to sort this out. They have the customer service skills of wart hogs and help them selves to money out of your bank account.
Tip for consumers:
I'm so upset. I've never been treated this bad as a customer before.
Products used:
None they've took 2 payments one without authorisation and sent no order
Easy to use site. All round good experience the way you expect customers to fill in this elaborate site has put me of buying from you again
They had what I wanted
It was what I wanted
Do not. I repeat do not waste your money. I ordered 8 items and all went back for reasons out of my control but still I lost £13.99 on shipping. 3 items too big. 3 items too small and 2 items such poor quality that I would not have used them to clean my windows with. Mega thumbs down from me
Hello, sorry for any inconvenience. For better service, we suggest you contact our customer service via: https://sourl.cn/AVmS3g. Please enter【Contact Agent】and submit a ticket to us. We'll offer a proper solution for you asap. Thank you and have a nice day! ❤️
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Hi Frauke. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. Thank you!