• ChicMe

ChicMe

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Overview

ChicMe has a rating of 3.3 stars from 45,727 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ChicMe most frequently mention good quality, long time, and fast delivery. ChicMe ranks 1st among Discount Shopping sites.

  • Value
    5756
  • Quality
    43777

Proactively asks for customer feedback

This company responds to reviews on average within 12 days

Positive reviews (last 12 months): 46.9%
Positive
859
Neutral
208
Negative
763

Instant Feedback

235,360 reviews

848
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How would you rate ChicMe?
Top Positive Review

“Received coat it's beautiful thank you”

Jasmine P.
10/21/24

Excellent delivery service fast could have been a little quicker but I know it was coming overseas so expected a little delay. Hopefully this time next year delivery will be quicker like SHEIN here within 1 week at my home address. A beautiful coat I cannot wait to wear for my holiday in November and for the winter months. Thank you have a great day! :)

Top Critical Review

“Awful and no refund option avoid”

Louise C.
9/16/24

Brought outsole as photos looked nice it came sizing so off I jumped on to see about exchanging it, and what a surprise they have ur money the. They are not given you a chance to testify issues u Saying avoid

Reviews (45,727)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (2393) shopping experience (3379) return policy (480) return items (413) return label (191) time frame (171) time shopping (1208)
Thumbnail of user jasminep261
1 review
1 helpful vote
  • Send Message
October 21st, 2024
Verified purchase

Excellent delivery service fast could have been a little quicker but I know it was coming overseas so expected a little delay. Hopefully this time next year delivery will be quicker like SHEIN here within 1 week at my home address. A beautiful coat I cannot wait to wear for my holiday in November and for the winter months. Thank you have a great day! :)

Reason I chose this business:

I absolutely loved the pink coat and the clothing range on the ChicMe website.

Reason I chose this product:

I absolutely loved the pink coat! Fits beautifully now it has arrived at my home address and I cannot wait to start wearing it. Thank you.

Quality
Thumbnail of user louisec574
1 review
1 helpful vote
  • Send Message
September 16th, 2024
Verified purchase

Brought outsole as photos looked nice it came sizing so off I jumped on to see about exchanging it, and what a surprise they have ur money the. They are not given you a chance to testify issues u
Saying avoid

awful customer service

Reason I chose this business:

Saw beautiful outfit

Service
Quality
Thumbnail of user chengc1
ChicME O. – ChicMe Rep

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

Thumbnail of user carolined409
0 reviews
1 helpful vote
  • Send Message
October 16th, 2024
Verified purchase

Some of my order arrived promptly but had to wait for the other part. When they all turned up I was very happy with the quality and fit of the clothes. Also, appreciated a follow up checking that I had received all my order

I contacted them to find out where the rest of my order was - they got straight back to me and I checked from there - all good

Reason I chose this business:

Like the look of the clothes

Reason I chose this product:

It was just what I was looking for

Service
Quality
Thumbnail of user julies3511
1 review
0 helpful votes
  • Send Message
October 8th, 2024
Verified purchase
• Updated review

Very very disappointed Lack off help for returning my order, still haven't received any response to help with return address/label still have goods which I need to return, time has run out for return tried several times, but still have the cheek to charge me for items.😡😡😡😡

Dreadful

Reason I chose this business:

I needed certain garments

Reason I chose this product:

Because thought it’s was what I wanted

Service
Quality
Thumbnail of user chengc1
ChicME O. – ChicMe Rep

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

Excellent, quick service
September 3rd, 2024
Verified site experience
• Previous review
Reason I chose this business:

I needed certain garments

Thumbnail of user marya4624
1 review
0 helpful votes
  • Send Message
September 16th, 2024
Verified purchase

I ordered the same shirt twice and the size was wrong both times. Both times the shirt was too small. In US sizes I wear a medium. I ordered the shirt in large the first time and in extra large the second time. And the dress I got is too big. And I didn't know how to return the products

Reason I chose this business:

It popped up in my facebook feed

Reason I chose this product:

The clothes were really cute

Quality
Thumbnail of user leeh710
4 reviews
1 helpful vote
  • Send Message
September 18th, 2024
Verified purchase
• Updated review

Delivery driver took to wrong address even though address was clearly marked on the package. The occupant of that address was sble to call me though because even my phone number was on it anc I was sble to go pick up from them. Chic me is a great company nut the contracted delivery service is not.

Reason I chose this business:

Love their clothes

Reason I chose this product:

Cute, classy & affordable

Quality
Was simple & efficient
November 26th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Love their products

Quick & easy
November 4th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Love their products

I'm earl heart skinny jeans
July 5th, 2023
Verified purchase
• Previous review

So very cute, comfortable snd fit perfectly.
Xxxxxxxxxxxx.

Reason I chose this business:

I liked the ad on facebook

Reason I chose this product:

I liked the look of them in the ad.

Quality
Thumbnail of user kelseep
1 review
0 helpful votes
  • Send Message
August 25th, 2024
Verified purchase

The shipping took over 2 weeks and customer support was useless no option for expedited shipping not to mention the shoes I bought were for a wedding I was in and by the time the wedding was over my shoes were falling apart.

They couldn't help me

Reason I chose this business:

The shoes looked very cute and the price was reasonable for a pair of shoes I only planned on wearing once, but if I did want to wear them agin they wouldn't even last me 4 hours of a second wear.

Reason I chose this product:

Reasonable price and cute

Service
Quality
Thumbnail of user chengc1
ChicME O. – ChicMe Rep

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

Thumbnail of user debbiem2039
1 review
0 helpful votes
  • Send Message
August 21st, 2024
Verified purchase

I had to chase my order, to be told there was a delay with my delivery,,, when I placed the order it stated 7-10 days. My order took over 3 weeks to arrive. No compensation for the delay which I'd bought for a gift, hence too late!

Service
Quality
Thumbnail of user chengc1
ChicME O. – ChicMe Rep

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

Thumbnail of user victoriag962
1 review
0 helpful votes
  • Send Message
September 8th, 2024
Verified purchase

Easy to navigate website, with plenty of products to choose from, reasonable prices and good communication with quick delivery options, arrived on time with no problems and the item fitted perfectly and the material was nice

Reason I chose this business:

Loved the look og the item juzt ehat i was looking for

Quality
Thumbnail of user drt56
3 reviews
0 helpful votes
  • Send Message
August 8th, 2024
Verified purchase

This particular shirt runs small. I typically wear a medium, but because I was purchasing it online I ordered size up to large and it is too small. The return policy is ridiculous so I would not buy or purchase anything from this company again

Service
Quality
Thumbnail of user isisj5
1 review
0 helpful votes
  • Send Message
August 2nd, 2024
Verified purchase

Got to admit I was a little miffed when my packaged don't show up in time for my trip… but I got over it when the dress arrived! Fit perfectly! Very happy with the quality as well feel of the material

Reason I chose this business:

I loved the unique styles

Reason I chose this product:

I loved the design and colors of the dress

Quality
Thumbnail of user carolm3719
1 review
0 helpful votes
  • Send Message
September 13th, 2024
Verified purchase

I have ordered several items from Chic Me and never returned any. Reviews r really helpful and sizing is spot on. Luv the current fashions and the sales.

Reason I chose this business:

Very current styles.

Reason I chose this product:

Because I enjoy the variety, big selection, clothes for every occasion at great prices.

Quality
Thumbnail of user kimberleys186
1 review
0 helpful votes
  • Send Message
October 10th, 2024
Verified purchase

This was my first order and I'm beyond pleased. I've been wanting this dress for a while and finally pulled the trigger and got it. I love it! Fits perfect!

Reason I chose this business:

I seen the dress and had to have it

Reason I chose this product:

Beautiful pictures. And my item was exactly as pictured.

Quality
Thumbnail of user janicek762
1 review
0 helpful votes
  • Send Message
September 17th, 2024
Verified purchase
• Updated review

The two short sets that I ordered were all bulky and bunched up in the front. Just did not fit the right way at all.
The pants and top are were very nice fitted well and was comfortable

Reason I chose this business:

Usually like the products

Reason I chose this product:

I liked them but thought they would fit without being bunched up and bulky in the front so I do not wear them

Quality
Very hard to get order to complete
August 13th, 2024
Verified site experience
• Previous review
Thumbnail of user lorim1827
1 review
0 helpful votes
  • Send Message
September 13th, 2024
Verified purchase

I absolutely love the dress I ordered! It came in a reasonable timeframe and the quality was amazing. I wore it to my sons, rehearsal dinner and got so many compliments!

Reason I chose this business:

I saw the dress on Facebook and had to have it!

Reason I chose this product:

The dress looked so beautiful when I saw it on Facebook and it was everything it looks like in the photo and more!

Quality
Thumbnail of user isobelb29
1 review
0 helpful votes
  • Send Message
October 1st, 2024
Verified purchase

I was a little concerned that the products may not be as nice as they looked on the website, bower I had no need to worry they arrived when I was told they would, tracking was east and product was exactly what was on website and good quality. I ordered size Small but think next time I would order XS, but that is down to me and not Chicme

Reason I chose this business:

Liked the advertised product

Quality
Thumbnail of user ginar515
1 review
0 helpful votes
  • Send Message
September 7th, 2024
Verified purchase

Shipping was as indicated and description was fairly accurate. It was a graphic print on polyester and would to have liked to have seen that detail in the description as well as fabric weight/ thin.

Reason I chose this business:

Classy and elegant trendy style

Reason I chose this product:

Seductive with class and appropriate to wear with a blazer to work.

Quality
Thumbnail of user melissat1676
1 review
0 helpful votes
  • Send Message
July 21st, 2024
Verified purchase

The delivery was extremely slow. I ended up having to contact customer service and inquire about my order. They stated there was a delay and one of the items I ordered wasn't available and that it would be sent out at a later time. The item descriptions were correct, the quality is decent but I'm not sure I will place another order due to the long wait for the package to arrive. Also the prices could be lower, I found they are a little pricey compared to other online retailers

They responded fairly quickly but said they would look into it and asked me to constant them again in a few days for an update.

Reason I chose this business:

Saw something I liked

Reason I chose this product:

Liked the items I saw and wanted to try them out.

Service
Quality
Thumbnail of user chengc1
ChicME O. – ChicMe Rep

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

Thumbnail of user polh3
1 review
0 helpful votes
  • Send Message
August 18th, 2024
Verified purchase

First time user on this website, was pleasantly surprised to receive package in a timely fashion and I love the purchased items.
Will shop here again.

Reason I chose this business:

Saw the items advertised on TikTok

Reason I chose this product:

I had been searching for a tank that was thick enough to not be see through and this also had a build in bra shelf.

Quality
Thumbnail of user johannaf77
1 review
1 helpful vote
  • Send Message
July 13th, 2024
Verified purchase
• Updated review

All good …. Took along time to come but kindly the communication with chic me was fantastic …… one item was abit big but they refunded some of price so I could get it mended …. I've ordered again so have no problems good quality clothes and the chic me staff are fantastic great customer service

They are fantastic one in a million

Reason I chose this business:

Like the clothing and service u get good customer care

Reason I chose this product:

Needed some summer clothes

Service
Quality
All good so far
June 8th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Like the clothing

Thumbnail of user mariel997
1 review
0 helpful votes
  • Send Message
July 16th, 2024
Verified purchase

The dress came just as pictured and is beautiful. I love it. I got an XL I'm usually a 12 US and it fit perfectly. The material is nice and don't feel cheap. Not thin or see-through. I can't wait to wear it on my Vacay.

Reason I chose this business:

The clothes looked nice

Reason I chose this product:

I loved the dress

Quality
Thumbnail of user lynno205
1 review
0 helpful votes
  • Send Message
September 24th, 2024
Verified purchase

Cardigan is super cute, knit material is well made and fits well. Shipping was faster than I expected too

Reason I chose this business:

I had ordered other articles of clothing from ChicMe and was very happy with the look and quality of all items I received

Reason I chose this product:

Very cute and stylish clothing

Quality
Thumbnail of user jenir20
1 review
0 helpful votes
  • Send Message
September 29th, 2024
Verified purchase

I love these tanks with the built in bras! I have 6-7 of them and have worn them all summer! Love the fit, the material and the coverage. Thank you!

Reason I chose this product:

Great reviews

Quality
Thumbnail of user lorened20
1 review
0 helpful votes
  • Send Message
July 4th, 2024
Verified purchase
• Updated review

I wanted to return a top that was way too small compared to other tops I have purchased in the same size. I had to pay for the return postage or receive a 10% coupon for a future purchase, but had to be used within a week. Not really a good system. Can't wear the top and it's not worth sending back. I chose three items and they added up to $100, but the price was calculated wrong on their end. I put the coupon code in and instead of being $90, I ended up paying $100 still as it was added up wrong! I got in touch with them, but they didn't quite get what I was saying!

They didn’t understand what I was telling them.

Reason I chose this business:

I like the clothing. Usually are good, but this situation put a bit of a dampener on it.

Service
Quality
Pleasantly surprised
March 8th, 2024
Verified purchase
• Previous review

I received the tops, slow to get there but that's ok, and was very surprised by the quality of them. Would have given five stars, but the lace top had offcut bits (tiny, but noticeable) in between the lace and the top. I might have to cut it to let them out.

Reason I chose this business:

Liked the tops I saw. Different.

Reason I chose this product:

Looked great.

Quality
Thumbnail of user juliep1799
1 review
0 helpful votes
  • Send Message
July 5th, 2024
Verified purchase

I ordered a dress for a cruise. It was very delayed getting to me and came when I was gone. The dress was too small and I wanted to return it. I was told it was not within the time limit to return. If it had been sent in a timely manner I could have returned it before I left for the cruise. I will not be ordering from ChicMe again.

I already described the late delivery causing me to not be able to return within your set guidelines and was told there were no exceptions even though it was your fault.

Reason I chose this business:

I like the clothes

Reason I chose this product:

I liked the dress

Service
Quality

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Company Representative

Thumbnail of user chengc1
ChicME O.
Typically responds within 12 days

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