• Dickies

Dickies

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Overview

Dickies has a rating of 2.03 stars from 17 reviews, indicating that most customers are generally dissatisfied with their purchases. Dickies ranks 312th among General Apparel sites.

  • Service
    5
  • Value
    7
  • Shipping
    5
  • Returns
    2
  • Quality
    8
Positive reviews (last 12 months): 30%
Positive
3
Neutral
0
Negative
7
5
See all photos
How would you rate Dickies?
Top Positive Review

“Great clothing brand, both for work and play”

Hiromichi M.
10/16/22

I have been buying this brand's clothing for many years and have nothing but good things to say about them. They offer high quality work and casual clothing at reasonable prices. Everything I have purchased from them have fit very well and lasted a long time. Super durable and comfortable clothes. Their accessories, like belts, shoes and work gear are excellent as well. There are always sales going on, so buying directly from their website is a plus. So if you are looking for quality clothes at affordable prices, for both work and for leisure activities, I highly recommend them.

Top Critical Review

“Don't waste your money on special shipping”

Caleb H.
7/21/23

I purchased a few items from their website and paid an extra $10 for 3-day shipping. I'm not sure if they just completely ignored that or what, but I am scheduled to receive my order in 200% of the time (6 days). I only live 5 hours from their headquarters, so it's not like they had to ship it very far either. Normal USPS mail would arrive in 3 days from their location. Companies just don't care anymore and I've had about enough of it. I will never buy from them again.

Reviews (17)

Rating

Timeframe

Other

Thumbnail of user caleb.j.hale
1 review
0 helpful votes
July 21st, 2023

I purchased a few items from their website and paid an extra $10 for 3-day shipping.
I'm not sure if they just completely ignored that or what, but I am scheduled to receive my order in 200% of the time (6 days).

I only live 5 hours from their headquarters, so it's not like they had to ship it very far either. Normal USPS mail would arrive in 3 days from their location.

Companies just don't care anymore and I've had about enough of it. I will never buy from them again.

Products used:
Have not received them yet...

Service
Value
Shipping
Quality
Thumbnail of user davids7564
3 reviews
0 helpful votes
May 9th, 2023

Between sizing inconsistencies, not being able to buy a 38x34 not less a 36 length, the slim low rise pants arriving with a regular rise and now flex pants without flex...I'm done with $#*!ies. It has always been a sizing struggle but I am over you now $#*!ies! I'll order anything from 1620 to Duluth Trading to keep from wasting money on $#*!ies!

Tip for consumers:
$#*!ies is garbage and it's a crying shame.

Products used:
1620 work wear

Value
Shipping
Returns
Quality
Thumbnail of user cadenmoseley69
1 review
0 helpful votes
March 3rd, 2024

They use the cheapest material ever that doesn't last, before it was the pants wearing out too fast then I bought a belt claimed to be a work belt it was thick as $#*!, the catcher is the thin piece of pleather or whatever that hold the buckle on, garbage waste of money where do I post the pic and you see for yourself I wore this for 2 days to work that's it in a factory so not even too labor intensive

Tip for consumers:
Yea $#*!ies sucks now , I used to like them

Products used:
My old belt made of real leather , still haven’t bought another this was months ago and you should see the belt I’m using , looks like $#*! but still holding because it’s REAL

Service
Value
Quality
Thumbnail of user panamami
1 review
0 helpful votes
October 26th, 2023

I brought these working pants and in a couples of months all my belt loops came apart the pants are cheaply made very thin and won't withstand the cold winter here on the East Coast very disappointed don't recommend

Products used:
clothing

Value
Shipping
Returns
Quality
Thumbnail of user jonathane479
1 review
0 helpful votes
August 22nd, 2023

I love $#*!ies close! I do not like the sizing that is just random in all pants and shirts! I spend too much time trying to find a pair of pants or shirts because they are randomly sized and they are not truly sized! For instance I have bought a pair of pants 34 waist 32 length. I got 32 waist 36 length! And this was not the first time!

Thumbnail of user hiromichim
45 reviews
13 helpful votes
October 16th, 2022
Verified purchase

I have been buying this brand's clothing for many years and have nothing but good things to say about them. They offer high quality work and casual clothing at reasonable prices. Everything I have purchased from them have fit very well and lasted a long time. Super durable and comfortable clothes. Their accessories, like belts, shoes and work gear are excellent as well. There are always sales going on, so buying directly from their website is a plus. So if you are looking for quality clothes at affordable prices, for both work and for leisure activities, I highly recommend them.

Tip for consumers:
Sign up for their newsletter to stay up to date with new products and sales throughout the year.

Products used:
Work pants, work shorts, casual pants, casual shorts, belts, socks, work shoes, various work gear

Service
Value
Shipping
Quality
Thumbnail of user heatherk467
3 reviews
3 helpful votes
August 31st, 2023

T-shirts are a nice weight. They are not too thin and they wash well. They don't shrink and keep their shape.

Thumbnail of user maryf3329
1 review
0 helpful votes
March 31st, 2024

I returned two pairs of pants in January of 2024. It's now March 31st and still no refunds. Without a doubt the worst company I have ever dealt with.

Thumbnail of user jonm1049
1 review
0 helpful votes
March 5th, 2024

$#*!ies Crew Socks are indeed Guaranteed... The are GUARANTEED TO SUCK
Do not WASTE your time and MONEY on these!

Tip for consumers:
Your Crew SOCKS SUCK

Service
Value
Shipping
Quality
Thumbnail of user chilledx
10 reviews
5 helpful votes
January 6th, 2024

This clothing brand became very popular among the general public and especially young people recently.
In all honesty I don't quite understand why, as they don't offer anything special. I bought a couple of items and they were okay. Probably it's one of those things that appears out of nowhere and goes back there again over a short period of time.

Quality
Thumbnail of user blairr51
0 reviews
0 helpful votes
January 16th, 2022

Terrible delivery service through Fedex, and blocked my negative review. Very frustrating experience. I do not recommend this web site.

Thumbnail of user courtneym402
1 review
3 helpful votes
November 30th, 2020

I attempted to order during their Thanksgiving week sale. Each time I tried to place my order it would say that their website was no longer available. Come to find out each time I tried it was holding money from my account in case I finished my order. Thus charging me 5 times. I called on Friday and the customer service rep told me it would only hold my money for 24 hours. On Saturday I called again and they told me up to 48 hours. Monday I called again and they said 3-5 BUSINESS days (very rude, she told me I could do what ever I wanted, but would have to wait for their system to unfreeze my money). So still no order, but they have frozen my money for one whole week. Thanks for nothing and the inability to spend my $400 dollars. WILL NEVER USE THIS WEBSITE AGAIN!

Thumbnail of user louiseb51
2 reviews
1 helpful vote
April 23rd, 2016

The pants I ordered were size 2. I wear size 2 or 4. They were enormous, maybe would fit a size 8 or ten person with room to spare. However $#*!ies does not accept returns unless defective or damaged in shipping so I had to spend $12 to return a $60 order. Never again will I fail to read the return policy. Nor will I shop where they do not allow free returns if the product disappoints. By the way the pants looked sturdy as hell, very stiff.

Thumbnail of user lorienl
3 reviews
18 helpful votes
December 7th, 2016

I ordered a pair of pants on Saturday the 3rd and paid extra for 3 day shipping. When I looked at the tracking and it said the estimated delivery time is at the end of the day on thursday the 8th. I paid extra for 3 day shipping because I needed these pants to start my new job. I emailed $#*!ies and asked why. They couldn't even give me a proper email back. I got an email in return that said." 3 business days via UPS Total Time: 5-6 Business Days. That's not an answer and if it had said that anywhere on line before I purchased the pants then I wouldn't have made that purchase. They lie and then don't think they don't owe you an explanation.

Thumbnail of user jamesm8955
1 review
0 helpful votes
July 18th, 2023

If u haven't heard about this location I was in on Sunday the 16th had the one meat plate brisket very good there are new owners and they are smoking all meats in the morning, not keeping the meat for days.

Service
Value
Quality
Thumbnail of user jamesl5
2 reviews
0 helpful votes
Thumbnail of user andrewf51
11 reviews
64 helpful votes
December 5th, 2017

This site have on site reviews, but after you order from them the site blocks you from expressing your order concerns about your order. It seems if though they don't want customer feedback about their orders. I ordered one color and they sent me a different color. However, I do have the option to send it back but that's not the point! It seems if though they send you whatever color they have in stock. Really pisses me off. I won't be ordering anything else.

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About the business

Dickies has been making quality workwear and apparel since 1922. All Dickies clothing offers superior craftsmanship to deliver style and comfort every day.

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