Courtney M.

I attempted to order during their Thanksgiving week sale. Each time I tried to place my order it would say that their website was no longer available. Come to find out each time I tried it was holding money from my account in case I finished my order. Thus charging me 5 times. I called on Friday and the customer service rep told me it would only hold my money for 24 hours. On Saturday I called again and they told me up to 48 hours. Monday I called again and they said 3-5 BUSINESS days (very rude, she told me I could do what ever I wanted, but would have to wait for their system to unfreeze my money). So still no order, but they have frozen my money for one whole week. Thanks for nothing and the inability to spend my $400 dollars. WILL NEVER USE THIS WEBSITE AGAIN!