I signed up for SHEIN text messages per a prompted request on the app, in order to receive a 15% discount on my next purchase. The following day began a long barrage of emails and phone calls from so many different solicitors. Never once had that problem before I agree to texts from SHEIN. It's quite clear that they are selling customers personal information to solicitors without customer consent.

I placed an order for two dresses on December 30,2022. I received one dress on January 12,2023. Then on January 17th, I was notified that there is a delay in delivery of the second order. When I check the tracking, it indicates that it is "in transit" and still not delivered. Is this normal? And will I ever receive my product? When notified about the delay, they indicated that I would receive 50 points compensation but I hesitate to place any other orders until I receive the one ordered in December.

Issue
#1. You do not know what type of material you are getting. Alot of this stuff is cheap, thin, polyester type fabric.
#2. What you see and what you get, may not be the same. Colors are off. Workmanship is bad in some cases, or material makes the item look bad.
#3 Return requirement is a joke. I started a returned, then was expected to take a picture of everything I was returning. In total I purchased 22 items and had to return 13 items. I did the return as I was on my way out of the door only to discover that lame requirement. I did not have time to take pictures, missed the deadline to return, and now am stuck with pure crap!
#4. The items that were acceptable, were actually nice. Since over 50% of the stuff is unacceptable, I would not recommend.
#5. Shipping was fast.

I bought a four swimming suits from Shien for a fun winter trip I have coming up! A couple of them fit but the rest of them were not true to size at all! Some of the swim suits were meant to be worn as mediums, but were cut at very strange angles.
The other issue that came up was customer service. It is very hard to reach Shein regarding an order and there are little to no details on their website regarding fixing orders or unhappy customers. Very poor customer service. The bags they send your products in are from some development not from a Shein store and the packaging has no receipt, no order information, and no shipping information!
My swimming suits that I received were stringing out and pieces were actually detaching from the swimming suits themselves. They were very poorly manufactured in their warehouse which they are shipped out from and no thought is put into them from developing, manufacturing, to the way the companies customer service and other services work as a whole!

Purchased the Black Lapel Long Sleeve Buttons Woolen Coat and OMG it is awesome! It was easy finding plain wool coats in stores but wanted something more stylish and fun. Quality is good, weight was perfect for the last cold front that rolled into Texas. Buttons are nice. Shipment was right on time, item was well packaged and not smashed and wrinkled even after the mail man squished it in my box. Love and highly recommend

Ordered almost $200 CAD worth of clothes a little over a week ago and was given express shipping. It still says processing and one item isn't even processed. When I shop at Romwe they take 2 weeks to get to my house. Why is Shein taking more than a week to process little orders? I need my packages by the 15th and I haven't even gotten a confirmation number let alone a tracking number! There's not even a number or an agent to contact! Never shopping here again!

My daughters placed an order for 23 items on 4/1/16. We just received 6 items. Who knows where the others are! I can't contact live chat it doesn't work. But oops can't contact them anyway about existing orders or problems! Have to send a ticket! I want to cancel entire order, but no response. I do not want shein dollars items awful. I want full refund to card i purchased on. But beware you have to state this or you get useless shein dollars! I am so frustrated. My advice stay away! Still waiting for a resolution, this site gets "nice" repsonses, so i will wait and see, and keep you posted if this ever gets resolved. In the meantime, i am contacting my credit card company.

We were confuse when visited the website shein.com because we saw large catalog and couldnt decide what to buy, finally we ordered a casual dress. But I was surprised when my wife received the package. The order delivered timely it was more then our expectations. Color and stuff was same as described and shown in the images. Outstanding experience of online shopping from shein. Going to next order sooooon :)

Good quality of clothes with cheap price.
I was buying the dress and when the dress comes up, it's just the same as the display on the site with the best quality material.
This store was giving me great experience of shopping. They have an updated collection, never been so oldish in this store. The customer support service was very nice and very responsive. Fast in delivery.
I bought a dress from sheinside to use for our event party the dress was really beautiful a I think am gonna order it again. Thank you for the smooth an fast transaction keep it up!
I recommend this store to my bestfriend and she was satisfied too.

It's a roll of the dice as to wether or not you'll even receive your purchase, but I guarantee that you will pay for it promptly. This site is fraudulent and because they ship so little product they keep the revenue to pay for people to write broken English, positive reviews to offset the honest negative ones.
Why would so many people write negative reviews about their experience? No negative reviews mention any other business; so this isn't a business tactic from a rivaling company. They all give unique details explaining their specific, albeit horrible, experience. They kept my money I wrote them and reviews about them on several sites, everyday.
Why do the vast majority of the positive reviews sound the same?

Sheinside is awesome website for online shopping"I've ordered many times so far from SheInside. The first was a big order, the second was one item and so was my other orders. I've had a great experience!. So affordable and good quality and whenever I have a question they respond quickly to my emails :), great customer services, I love how you can accumulate points and how there are always sales and promo codes, they help a lot. I love shopping from SheInside and I have not been disappointed. After my great experience I love shopping through sheinside now! Great prices and still great quality! The user interface of sheinside.com is also very nice and smooth which helps me to select the items easily"

My worst experience in online shopping. 10 days after i have placed an order on their website they informed me that one of the items was out of stock.so i exchanged that item for some other clothes, i had to choose from the items that were supposed to be shipped during 24 hours(their advice so they could ship all my clothes together). However they were not shipped together. After about 7 weeks one part of the order arrived, but one blouse was the wrong size, L instead of S. I tried to contact them twice but no responce, online chat support didn`t answer neither.the second parcel never arrived, and i no more expect it, as i have made an order before christmas.it`s 14 february now)

I placed a order for over $80.00 and only received 5 items I'm missing the rest of my order that is over $78.00. I can't get a hold of anyone so I can report it. What few items I did get is okay but I really would like to have all the other items I paid for.

Also not sure why there are any bad reviews, I have had nothing but good experiences with She Inside. I mean anything coming from China will take a little longer but I made sure that I wasn't in any rush for it. The items I ordered, most are dresses, are now some of my favourite outfits and staple wardrobe pieces for me. My favourite is a black sleeveless dress with an open scalloped back.

They fit well and looked as good on me as in the pictures, and that is incredibly hard to find especially in an online store. They were helpful when I asked about sizing and I was able to find the right size for me according to their information.

I will definitely be using them in the future, they're fantastic!