I ordered 27 items (15 jewelry and 12 clothing) from Shein. Several weeks later, I received a delivery and 7 of my clothing items (the most expensive items) were missing. Customer service is nonexistent and the website claims everything was delivered. Not the case. I need my items or a refund!
Hello, sorry for the inconvenience. You may contact Customer Service in SHEIN app, or simply click https://www.shein.com/robot?page=navigationBar. We'd be happy to assist you! Thank you and have a nice day!