Jessica G.

Carly, customer service (un)professional, treated me terribly when I called to inquire as to why my order was canceled when it's still available for purchase on the website.The entire conversation she made it very clear that my calling her was a huge inconvenience to her.
Although I've been a platinum member for quite a while and used the "Platinum service line" for assistance. But, all I got was Carly's pejorative tone, snarky demands and insulting behavior. I refuse to be treated so badly when all I wanted was to know what happened to the order that Torrid promptly took the funds out if my account for.

It's a roll of the dice as to wether or not you'll even receive your purchase, but I guarantee that you will pay for it promptly. This site is fraudulent and because they ship so little product they keep the revenue to pay for people to write broken English, positive reviews to offset the honest negative ones.
Why would so many people write negative reviews about their experience? No negative reviews mention any other business; so this isn't a business tactic from a rivaling company. They all give unique details explaining their specific, albeit horrible, experience. They kept my money I wrote them and reviews about them on several sites, everyday.
Why do the vast majority of the positive reviews sound the same?