Honestly I've had a great experience with shein, their delivery is always on point and usually the clothes is decent for the price. The one thing that ANNOYS me is their bathing suit and their lingerie. Honestly if you have somewhat of a bigger breast than average, don't even bother ordering them. They make the bottoms for girls with implant and the tops don't go higher than a B cut ‍‍‍

Sadly while they list themselves as having a US base, and make it seem they are shipping from the US, as I recently learned they do not. They ship out of Chine and I'm willing to bet their US warehouse is less a warehouse and more just a US address. Sadly this means I did not get what I needed in time. Customer service with a live person is also very hard to find. The lack of information, and misinformation about their location makes buying from them very difficult. Hopefully I will be able to return my purchase.

I frequently buy my wife items from SheInside, and she always loves them. The price is right for quality stuff. A while back, I got her a pair of denim shorts, and a t-shirt with wings on the back. She wears them all the time, and looks beautiful -- she's had girls asking her where she got them, and wanting to go shop at SheInside themselves when she tells them where I bought them. She also loves their jewelry and shoes, which have made great anniversary and holiday presents several times.

The support 1. Take a very long time to reply. 2. Are VERY unprofessional, have different opinions and probably have no common policy. I am sure that some of the girls working on the support have no idea on what they are talking about and also do not know the standard consumer rights. I ordered from Sweden where online shopping have fair rights, fast and good support and where the workers want to help the consumer if him/her received a defective object. I will never order from Shein, a lot of the clothes came broken and discoloured, and i know i would receive bad quality for that price - but i did not expect torn clothes.

They will send the bad stuff to you however, all the good clothes goes out of stock even if you pay for it on time and before everybody else. There is no first come first serve basis and no respect for the customers.

Its okay if the $#*! happens for the first time, it repeated again and they are cancelling one of my order again. Its better to order from a renowned website who would not distinguish/ play so unfair.

I love the range of style that Shein offers to the customer, but I think that they have lots of problems with accuracy about how the clothes really are(usually they're super 'see through' and with cheap fabric), overall not a very good place to buy clothes, but the office and beauty items are very good

About a week ago I ordered my daughter and grandchild some clothes from Shein, they received them, one didn't fit properly so I processed a return online and got a message saying "we're going to let you keep the outfit but also give you a refund" I thought okay, go on about my day, about 4 hours later my husband is doing online banking and sees a small charge for $29 in an entire different state, we call the bank and as we are on hold 3 different charges come, one for $230, one for $440 and so on, they took $1,500 out of my account. I did research and found out they store your card numbers and I truly believe after reading other peoples stories even on here the employees are stealing or they are being data breached.

I love this clothing, it's my favorite site in the whole world! One thing I like is the fit, I have a hard time finding clothing that fits me perfectly, but this stuff always does.
I bought the red dress, and it's beautiful! Shipping was fast and customer service was awesome. I'll recommend to all my friends.

I ordered several bathing suits from this company, most of them were quite well-made, and I was surprised fit well. I returned several of them that I did not like on me, and I have followed up and have never received my refund which should've been about $280. I would be very careful of buying bathing suits just to try on the ones you like and then returning them, I have contacted them and heard nothing so this review is to let you know I have lost my money even though they received items I returned.

I never received all of my order and was not refunded for it. I ordered 4 dresses and a storage box and its been over two months now and I have not received my storage box, only the wheels that goes under the box. What am I going to do with wheels and no box. Poor business. I will never ever order from this company again.

They change a price at checkout.After I checked out my first ordered I did not check and got my items. They are so good, but the problem is, they change a price. Today when I wants to order for second time, my item was not a lot like first time, that's why I understood the issue about this app.