The support 1. Take a very long time to reply. 2. Are VERY unprofessional, have different opinions and probably have no common policy. I am sure that some of the girls working on the support have no idea on what they are talking about and also do not know the standard consumer rights. I ordered from Sweden where online shopping have fair rights, fast and good support and where the workers want to help the consumer if him/her received a defective object. I will never order from Shein, a lot of the clothes came broken and discoloured, and i know i would receive bad quality for that price - but i did not expect torn clothes.
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