Bought a present for my sons birthday which is on the 23rd December. The item had a guaranteed delivery date of between the 20th and 23rd of December so we thought it would be ok.We have not received the item. After sending countless emails and making numerous phone calls to find out what is going on, all without any response at all, we decided to do a quick google search for savviBuy and it would appear they are a bunch of gangsters conning people out of there hard earned money at christmas time. Utter scum. Not only are they stealing money but depriving 1000's of kids their christmas presents. Hopefully i will get my money back.
Having spent over the odds for a hatchamal... which is pretty much the only present my daughter wanted... and being a single mum of two with financial difficulties I put my faith into your company to make her Christmas... instead you have completely ruined it... how do I tell my daughter tomorrow that she has no gift to open? I'm not privileged enough to have "a back up stash of money" to buy a replacement gift...
I hope you robbing, sick and twisted bastard get locked up for this... this is fraud... and this is not the end... rest assured I will rest until you all have to pay the price for ruining so many people's Christmas... I will make sure if it's the last thing I do that you all pay for this... the press, watchdog, the police...
Let's hope all the workers at savvibuy have a $#*!ty Christmas and a few years behind bars in the new year.
This company promised me over and over again they would definitely deliver my order for Christmas... in their words..."We will NOT let you down"... We guarantee you wilk receive your order on 23rd December! Our delivery wagons have left today with your order!... rubbish... all lies... total CON!... take your money but don't deliver!
Mother in law desperately wanted the pink dyson hair dryer but it was out of stock everywhere online except here - or so I thought... I bet they never had it at all! Was guaranteed by 18th then got email saying delay which I wasn't happy with as had paid extra to be early then got email saying they were still delivering in Xmas eve! Suprise suprise like so many out there nothing has arrived!
Ordered a sylvanian cottage 7/12 delivery date was 13-17th called them on the 20th 2 b told they had back log orders and they guarantee delivery b4 Xmas... it's now the 28th and still no delivery... I have called/emailed and get no response! DO NOT use this company ever as they r useless and ur kids will b thoroughly disappointed just like my little girl :( I have emailed twice requesting a refund and still had no contact from them, surprise surprise! A call 2 trading standards is next on my list
Can I just add don't buy goods on your debit card because you might not be covered. Buy the goods on your Credit Card if you are suspicious about a website. You can contact your bank and ask for a Charge Back were the Credit Card company covers you for goods bought on your card. It might take up to 60 days but you will get the money back. You have to write a letter with your name, signature card no. And explain everything in the letter and provide confirmation emails of your purchase.
Ordered a Fitbit 30th Nov, they took payment. When I didn't get delivery as expected, emailed them, and they said they had issues with couriers. Still no delivery, so called customer support, they said their computer system was down, so unable to update me. Called them again to cancel order, received full refund on 20th December. Will not use them again
On the 7th December I ordered a Bose blue tooth speaker for my daughters Christmas present and paid Savvibuy £84 online for the item with the promise it would be delivered by 12-l6 December. It didn't arrive so I emailed and phoned them unsuccessfully for days but NO response. They then sent email stating it would arrive by Christmas Eve. It didn't! My daughter was deveststed. I've tried contacting them over Christmas and nothing.
Savvibuy are clearly engaged in fraud. They take your money and make promises regarding delivery that they know they cannot keep and leave parents in despair! They are despicable in the extreme, heartless and gangsters.
I emailed them and told them I wanted a full refund and again am still waiting for a response. Deplorable and obscene behaviour from what is suppose to be a reputable business! NEVER AGAIN!
Ordered a Christmas present on 4th December which they declared was in stock. Chased weekly and they kept saying it would be delivered before Christmas. Even on 23rd December they were saying it would arrive on time. They are clearly telling a pack of lies. I cancelled the order. It remains to be seen if I get my money back.
I ordered headphones for my husband for Xmas on 10/12/16 £114.99 debited from my bank! Thought I had a bargain but instead it appears i have been conned too! No answer to emails, automated phone service, emails to say specific delivery dates still no show! What a bunch of theiving pricks! I'm contacting my bank tne report tne fraudulent purchase! New it was too good to be true!
I ordered a ps4, paied 178£ and it should've be here between 15-21 december, then said will be on 23'th and still nothing! I saw so many complains and i can't believe it? Did anyone get anything from them? Do u think I can have any hope or I lost my money? I am so gutted for my nephew! :(
I paid for a hatchimal on Dec 2nd. No present arrived for Xmas. Pure arseholes. Now the patience is anger it's not the money it's all these kids I have read about that have missed out 2. This is a low fir scum at Xmas. They must be brought to justice..
I feel sorry for the employees of this company who do their best to cover for the incompetence of the owners and the management team.
The only way to deal with this company is to spread the word so that no one buys any goods from them and force them out of business
I ordered a Sony Playstation VR Headset on 6th December 2016 with promised delivery by 16th December. The money was taken from my account on 7th December. The item was never dispatched. The company didn't refund me even though I had several emails telling me they had processed a refund. Finally, they sent a generic email saying claim the money back from the bank it was paid from, which is what I did. I would not recommend buying anything from Savvibuy.com after this awful experience.
I did manage to speak to a 'customer advisor' to cancel my order and was told I'd get a refund in 3-5 working days. That was on 8th December. I've not been able to speak to anyone since then but did get a reply to an email I sent, saying I'd get my refund in "a few days". Unsurprisingly I haven't. I'm afraid we've all been conned :(
Ordered an LG TV on 5th Dec which, surprise surprise, was delayed and delayed again. All this Black Friday/Cyber Monday back log email excuse from Savvibuy, absolute rubbish. Finally I cancelled in the hope I would get a refund to go out and buy another TV. Sometimes I make myself laugh, am still waiting! Come the 23rd Dec off i went back out to buy another TV but this time from my local Curry's. No money was being spent this time without first having a firm hold of my goods! My bank are currently dealing with the refund but have confirmed that although I paid on a credit card if they are unsuccessful in getting the money from Savvibuy I will have to foot the bill. Happy New Year!
Same as the thousands of other 'victims' of this scam company. Placed an order to be given a delivery date, this passes and I got another date. Then another. I eventuallyy cancelled the order to be told my refund would be between 1-5 days. Guess what? Yep, never happened. I was then told to request a chargeback from my bank as it would be quicker as they had limited staff!
How do these companies manage to still trade?
Please avoid and do not give them your money.
After reading the reviews on here thankyou all I was looking to buy a PlayStation VR headset - and was directed to this site but thanks to your reviews I have avoided it! Why is this website not been shut down by the police there will lots of others trying to buy Christmas gifts from these fraudsters
I HOPE TRADING STANDARD CATCH UP WITH YOU AND SEND YOU TO PRISON
FOR ROBBING ME OUT OF £240 FOR A PANASONIC MICROWAVE YOU NEVER DISPATCHED
AND ALL THE GOOD HONEST PUBLIC WHO BROUGHT FROM YOUR WEBSITE AND NEVER RECIEVED THEM. BECAUSE YOU SCUM BAGS RIPPED THEM OFF.
I HOPE SOMEBODY FINDS YOU AND GIVES YOU A GOOD KICKING YOU BASTARDS
Ordered a Fitbit for my mams present as they were out of stock everywhere but here, was told delivery would be between 16-22nd and then told the 23rd, they have my money, they've ignored my emails and I'll be taking matters further.
Answer: I have also had the same problem unfortunately this site is a scam I had to report as fraud you need to contact your bank immediately
Answer: They are based in Rochdale. There address was on there website.
Answer: Rid you paid by credit card, phone your bank and ask about Chargeback. We did this on Sacvibuys suggestion and when we called the bank, it knew right away and took us to a line dealing with Savvibuy and its sister company. We were promised return of money within 9 working days.
Answer: Savvibuy suggested contacting our bank and using "chargeback". We used our on line banking, and went into the section showing banking forms. Within this is "chargeback". When we went into this and filled in the form to refund money. We used a debit card. The bank has said it will investigate. We should have used a credit card though. Interestingly, on calling the bank and using a menu, when I chose 'unrecognised company, it gave the example of Savvibuy and Advanced tech. Wonder if this is a hot issue!
SavviBuy has a rating of 1 stars from 329 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SavviBuy most frequently mention credit card, trading standards and 23rd december. SavviBuy ranks 697th among Discount Shopping sites.