SavviBuy Questions & Answers

I have also had the same problem unfortunately this site is a scam I had to report as fraud you need to contact your bank immediately

No one else has had a refund you will be lucky

There is a Facebook page full of unhappy customers

The companys address is 40 Tweedals street Rochdale look it up on google maps it looks like a small rundown secondhand shop

I've contacted my bank after they said my money would be refunded between 2 and 5 working days. That was 2 days ago. I've sent my savvibuy emails to them and a chargeback will take place after 15 days from my email received from savvibuy when I cancelled my order. I'm keeping my fingers crossed and sent an email to BBC's watchdog. We should all do this.!.

They are based in Rochdale. There address was on there website.

Rid you paid by credit card, phone your bank and ask about Chargeback. We did this on Sacvibuys suggestion and when we called the bank, it knew right away and took us to a line dealing with Savvibuy and its sister company. We were promised return of money within 9 working days.

Savvibuy suggested contacting our bank and using "chargeback". We used our on line banking, and went into the section showing banking forms. Within this is "chargeback". When we went into this and filled in the form to refund money. We used a debit card. The bank has said it will investigate. We should have used a credit card though. Interestingly, on calling the bank and using a menu, when I chose 'unrecognised company, it gave the example of Savvibuy and Advanced tech. Wonder if this is a hot issue!

You will be lucky see the state of their shop a tiny electrical goods shop not a warehouse the address is 40 Tweedale Street Rochdale 0l1 1HH look it up on google also see a Daily Record newspaper wright up on them dated 20th Dec hope this helps but dont hold your breath for refund GO TO YOUR BANK WITH ALL YOUR DETAILS XX

YOU WILL HAVE TO GO TO YOUR BANK WITH ALL YOUR DETAILS we ordered a laptop 27th nov still not arrived cant contact them hubbys just come back from bank and they dont class it as fraud so we got no joy trading standards know about it and Rochdale police where we go from here who knows