RoseWholesaleReviews 3,303

Good Day,

I am currently in Antigua and Barbuda and I am interested in purchasing some clothes from rosewholesale. Base on the catalogues you guys sell some pretty amazing clothes at reasonable prices. Its my first time buying online. Even though I will make a friend purchase them for me through is paypal account. Anyways what I mainly want to find out is if shipping comes to the Caribbean also, specifically Antigua and Barbuda and Jamaica. Also what is the normal duration of the shipping and the additional fees I would have to pay.

If this company its protecting it's "reputation", why did they took $30.00 from me, when I have NOT received any merchandise, because I cancelled my orders, the "manager" promises me that my order will be cancelled in full to my PayPal account, for my surprise they are taking $30.00 of one order
They charge, shipping and insurance on the orders, yet they are taking money from people, just like that
I did place the order and after searching around, I finally find a telephone number in NEW YORK.
Please have more respect for its new potential customers
I place disputes to my account at PayPal and my credit card
It is UNACCEPTABLE that, this ROSEWHOLESALE (THEY ARE CHANGING NAME ONCE THEY ARE DISCOVERED), just take money arbitrarily AND WE CUSTOMER HAVE NOT RIGHT OR PROTECTION
I did call on time (weekend) where no order was shipped, for them to cancel the orders
ROSEWHOLESALE decided to take my money
Please return the whole amount of my money
Thanks

Dresses ordered weren't correct.
A halter neck blue dress ordered, got a pink strapless, LOOKS LIKE A NIGHTY.
The other supposed to be purple, received a navy blue one, cheap and nasty looking.
But I suppose you get what you pay for. Never again. Cheaper to go to the malls and buy a dress.

After posting my review of my purchase experience with Rosewholesale.com, I received an apology for the wrong sizing (large is not 37 inch bust but 34 inches). I was told to keep the dresses (did not have to return them) and was reimbursed the cost of the dresses only. Transportation fees were not reimbursed and that is understandable. I am also offered a discount coupon for my next purchase.

Communications with the company were timely and friendly... hassle free!

Thank you Rosewholesale! GREAT Customer Service

Aline McRory

Beware of this company, the last two orders I place they didn't supply a pair of shoes or a beret and didn't advise me of them being out of order. The shoes I paid for the refund money went into a Wallet account on the site and although you can request the money paid back to your account, IT DOESN'T HAPPEN. To retrieve the value you need to buy something else to recoup, which I did and the beret as part of that order is missing and the amount hasn't been refund to the "wallet".

This is an emai they send me after I poted a review on here. Offering me a gift if I delete the review... What?
See below:

In addition, we checked that you posted negative review on Sitejabber.

Would you mind deleting or updating Review and Rating, please?

Once you delete or update the review and rating, please kindly contact us at once, we will apply extra gift for you.

We sincerely apologize for any inconvenience that may have been caused and we look forward to hearing from you.

You are a valued customer, and we are committed to providing you with the best service possible.

Best Regards

Rada

Rosewholesale Customer Service

Ordered 4 mens shirts. Measured and bought according to size chart provided as i read they are very strict about ordering right size. Get shirts. One fits and 2 others are way too small. So we measure the shirts and compare them to the size chart and find that the measurements are way off. So we take photos as stated on returns policy only to find its near impossible to submit a ticket as the page wont let me. Have tried for 2 days now!

My son from another mother came over to order some items from wish.com, He said it was okay because some of his friends ordered and received their stuff. He ordered use my address to do so, waleek didn't get his $#*!. And now wish is causing maaaad shade with my son like I don't know. Smh. If there was a contact number or even an E-mail. I would message them myself. One thing I'm not is a God damn thief. If you're reading this don't do it save your money

why don't you send the items to a warehouse in the united states and we can get our stuff in a week? I want to order lots of those skinny yoga pants, started with one and if it comes soon, and they are nice I will order again and again. I usually shop at choxi.com for those kinda of stretchy jean type pants pull ons and love them, yours are cheaper and love them.... would buy about 10 pairs so will wait and see what I receive. just ordered yesterday 5/12 and it said it shipped.... cant wait . I always order medium leggings or jeggings and they fit my belly which is not skinny, so hope yours does too. for the first order and the promos, it was a great deal... hope I love them, will order lots of them.

No sé por dónde preguntar, y es que me acaba de llegar un correo en el que dice que hice una compra recientemente y no es así.
La última compra la hice en diciembre, sólo me llegó la mitad del pedido, misma que por cierto regalé pues estaban super chiquitas como para niñas.
Ya no volví a pedir nada mas, incluso ya no reclamé lo que faltaba, y ahora ¿ como que hice un nuevo pedido?.
Llegó lo siguiente, pero no entiendo:
We have sent you a new message entitled 'Aida, we need your confirmation regarding HH**************' in your rosewholesale account.

My first intension about rosewarehouse was all wrong. Just want to thank you guys and it was nice doing business with you.

I ordered some clothes, even ordered bigger sizes due to their sizing chart, and they did not fit. The 3X was more like a Large, so on and so forth. I wear Large/XL due to being big busted. Sometimes I have to get a little bigger because by the time the shirts go over my breasts, they are too short,,, that's IF they go over my breasts at all. Anyway, Only one item out of 5 fit and I emailed their customer service the entire problem and what items that didn't fit... their response was another email asking me what sizes I ordered and what sizes I received and some BS about their return policy. So I will not be doing business with this company again and I recommend that no one else does either. By the way, the one shirt that did fit was sewn messed up on both sleeves and was fraying after just wearing it out for 2 hours. It was also permanently wrinkled. No matter what I did, the wrinkles would not come out. Cheap clothes cause they are just that,,, CHEAP clothes. They will NOT last. Please find another company to order from.