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RoseWholesale Questions & Answers
Here's what consumers have asked with answers from RoseWholesale staff and previous consumers.
644 questions answered
14% answered in 1 day
743 questions sorted by: recent | popular | fewest answers
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Dear Daryl W. Thank you for your message. We have so many orders everydays and we are certified "secured " by renowned E-commerce service providers such as Norton, Paypal TrustwaveYou may check our certificates on the main page http://www.rosewholesale.com/ We are aware that we need to improve on some aspects. Please review more information about us to know more about us. Thank you for your understanding. Best regards, Rosewholesale.com

By CustomerService R., RoseWholesale Representative
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Dear K H. Thank you for your attention. We are always trying our best to serving our customer. Please contact our Support Center if you have any problem: http://support.rosewholesale.com/ In addition, please rest assured that you could search our website on the main page and know more about us before placing your order. Best regards, Rosewholesale.com

By CustomerService R., RoseWholesale Representative
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Do not give them that information! That is not necessary for making a purchase and would provide everything someone needs for identity theft. So big red flag! Stay far away! And in case you didn't notice, most of the reviews that appear to be positive are written by people who don't speak English very well, so obviously not Americans. So they are a real company, but they have horrible customer service, the quality of their goods is mediocre at best, the shipping time is months if you get it at all, their sizing appears to be geared toward tiny Lilliputian people and you will never-ever-ever get your money back and will end up feeling duped and violated. But other than that, they are totally legit!

By Dianna F.
Helpful answer 7
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Get to the shops quickly. This company is a complete fraud. If you ever receive it i can guarantee the quality will be appalling. They tried to bribe me not to leave a poor review. They should be closed down. Sorry to be the bearer of bad news.

By Sally H.
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We are always trying our best to serving our customer. Please contact our Support Center if you have any problem: http://support.rosewholesale.com/

By CustomerService R., RoseWholesale Representative
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Please rest assured that we have the system to help to solve customers' problem and we will try our best to solve any problem from our customers so please contact us if you have any problem. http://support.rosewholesale.com/

By CustomerService R., RoseWholesale Representative
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Please understand as we have time difference, sometimes we are not able to respond in time. Our team has reviewed your complaint and will offer you a solution. Could you please message us your order number?

By CustomerService R., RoseWholesale Representative
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We are NOT a con. We really do not need to risk our reputation over a single order. Nevertheless, we respect your opinion. It will be nice if you can respect the opinions of other reviewers too because it is not fair to accuse other honest reviewers of being liars. If any question, please email to support@rosewholesale.com or submit a ticket here:https://support.rosewholesale.com/ticket/ticket/index

By CustomerService R., RoseWholesale Representative
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That's an easy one. Probably never.

By Alicia H.
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The exact shipping time depends on the shipping method you choose. Total Delivery Time = Processing Time + Shipping Time http://www.rosewholesale.com/m-article-id-39.html

By CustomerService R., RoseWholesale Representative
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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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