RoseWholesaleReviews 3,303

I never received my full order since October 2014. Very low quality and insanely inconsistent sizing. Please shop local.

THIS IS NOT A COMPANY, THIS IS A JOKE! THESE PEOPLE DO NOT UNDERSTAND ENGLISH, I AM CONVINCED! I ordered three dresses and paid roughly $25.00 for expedited shipping (their site said that these items would ship in 3 days). I placed my order on Jan 26,2015 and as of today, February 26,2015 it still has not shipped. One of the dresses were for an event that has come and gone! I will be shortly be contacting paypal to let them know how terrible this is! I cannot believe that they would affiliate themselves with a scam like this. It gets better... one of the items is no longer available and I have told them more than once to just credit my account, but each email response I get from these idiots (I have emailed them too times to count) they ask me how I want to handle this, do I want to choose another item... UM NO! Seriosuly! Any "company", and I use that work VERY loosely that does not have a customer service number answers should be a clear indication that you have just gotten screwed!

Unlike many of the reviews, I actually did receive my two items. Both were of such unbelievably poor quality that any seamstress should be ashamed to put their name on them. People who work in this warehouse must be smoking on the opium pipe all day and be too stoned to know or see how lousy their work is. I sent in a complaint to customer support along with several pictures of a white lace crochet top. There were at least five-six large areas where the crochet work didn't even attach to the fabric. I was then advised that I should just keep the shirt because it would cost more to return it than it was worth and at that I would only receive 30% refund of what was paid. Never again will I allow myself to be duped and order from such a lousy company, save yourself the grief-shop elsewhere. My support (or lack thereof ticket number was T*******931)

I ordered two items back in December and now we have February and still no order.
I tried to track the order and all I get is it is shipped, I can't get hold of Customer service. So I guess my money was thrown out of the window.

I bought 8 pair of dresses from this website last december 2014 cost me more than. $100. Ii received one of the dresses after 3 weeks then the other three after a month. I still haven't got the other 4 dresses, they keep on telling me it has been sent to my place but nobodies home so the aust post send it back to their warehouse and i need to pay another $8 fee to send it back to me again, well just found it a bit strange coz aust post never did that they usually just keep it and deliver it next day or they will leave a card saying we have a parcel need to be picked up, well anyway, if that's the case i'll be happy to pay $8 fee just to get my stuff and i have been messaging them how can i pay for it but they never respond to me again. I am so annoyed and felt stupid that i have been robbed!

I ordered three shirts one of which i still have yet to receive and could care less if I get it or not. The two I did receive would not even fit a child and I ordered them 2 sizes larger than i normally wear. Even if they would have fit they were of such poor quality I would have been ambarrased to wear them. The lace was frayed and falling apart on one and the other had holes in it. I have been trying for a month to get someone to respond to my "complaint emails" and still nothing. This place has to be a scam. HORRIBLE ON LINE SHOPPING EXPERIENCE... DO NOT ORDER FROM THIS COMPANY!

January 7,2015 I ordered from RoseWholesale, just to check them out. My purchase was for $44.00 which was charged to my account almost before I completed the transaction. As of February 25,2015 I have not received the product. I did however receive an e-mail asking how I liked the product and their service. I did file a customer service request but have heard nothing from them. I think this was a $44.00 scam.

I ordered three jackets and got $#*!. These we're the lowest quality jackets i have seen. I don't think they would even fit my dog.
I feel deceived and hustled.

This is fraud website. I ordered 2 itmes before one month but still i didnt get any information and even they are not replying on my request

I ordered clothes in November of 2014, and as of today have not received anything! When I first ordered and the items didn't come, I contacted them and they replied that I should wait a few more days and then they would either send them out again or send me a refund.

I have been emailing them for months now, asking for a refund, and they treat it like a bargaining session: "we will give you $9.00 back and 50% off your next order" and the next time "we will give you $13.00 and a discount on your next order" and then "we will give you a refund of half of your order" DO NOT BUY ANYTHING FROM THIS COMPANY!

I've been waiting 2 months for my order and it hasn't arrived yet also, they charged a "commodities fee" that was more than the cost of my purchase.

I ordered a dress from them on February 20th 2015. I have since tried to email them to ask why when I ordered my dress it stated on the ad, that is was priority disbatch and now it says 5-10 business days, and when I go to submit the question, it keeps telling me to log into my account which is clearly already logged in. I am wishing that I had read all these bad reviews before I even decided to shop here... At this point I believe this company is a fraud, and my item most likely will not even show up. I would suggest to everyone who saw their ad on facebook to report their ad to facebook as facebook has taken down ad's before that were proven to be fraudulent companies... Which is exactly what I am going to do when my item doesn't show up either, which I don't believe it will.

Update on February 26th: Heard from Walla at customer Service, apparently my dress is not in stock and now they're asking me to wait a few more days... I responded with No I won't and asked them to refund my visa... Will update again when I have heard back from them...

I wish to complain here as I am getting no satisfactory response on their customer service site - sizes are Chinese sizes and misleading for a western market - XL and 2 XL are not large sizes but 8-10 UK dress sizes - realised my mistake 24 hours after I had ordered but they said it was too late to cancel and they had already been shipped - spent $61.52 on clothes (excluding shipping costs which are not on the bill) that are tiny and they are asking me to spend another $50 to ship them back!
There is a sizing code on the web site but way down the page and its easy to order without seeing it

Worst customer service, clothes reeked horribly when they finally got here, sizes were all wrong and I DID follow the sizing chart - they just chose to send size 4's when I clearly ordered XXL ( size 14). You can NOT return anything - they respond saying thank you, take a picture of the clothes for return, and measure them (?)... so you do all that and then they do not respond, they answer in circles. I was charged for `10 scarves when I ordered 3. And 3 items had rips in them - the seams were not even sewn,.
This has been a nightmare and I agree with previous reviewer who wished they could give them a NEGATIVE star review
If you are thinking of ordering from Rose anyway because there are some 5 * reviews here- please go back and check the English on those positive reviewers.
Seriously take your money out back and set it afire. You will have much more satisfaction than ordering from Rose Wholesale.

DO NOT ORDER ANYTHING FROM THESE SCAM ARTISTS!
BY THE WAY, THE SO-CALLED "POSITIVE"REVIEWS HERE ARE CREATED BY THIS COMPANY. LOOK AT MOST OF THE PHOTOS OF THE POSTERS... THEY ARE FROM THEIR WEBSITE. DO NOT BELIEVE FOR A SINGLE MINUTE THAT THIS COMPANY SELLS QUALITY, SHIPS CORRECTLY, OR WILL PROVIDE YOU WITH THE CORRECT SIZE. DISGUSTING COMPANY AND DISGUSTING PRODUCTS.

I ordered one item in November. It never arrived and FINALLY on Jan 21st I received a partial refund. It is now February 20th and I'm still trying to get the rest of my money back. We have exchanged over 25 emails and they just keep telling me to wait and wait. It's really frustrating and unfair. This company is unethical.

I purchased two men's medium jackets. Both were way smaller than any other "medium" apparel I've purchased. The material is cheap and the workmanship awful. The photos on the website make the products look to be of much higher quality than they are. These jackets remind me of the type of throw away elements included in a packaged Halloween costume. In this case it's all trick, no treat.