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I had a little problem with Jeulia, I bought a ring, didn't like, send it back for an exchange but didn't get a credit or an exchange. I tossed my tracking slip from the post office, when I realized they received my return, but I needed the tracking number to proof my return. I went in circles with Customer service. But after keeping on it and finding a very helpful Customer service representative, I've got my credit and I was able to order another ring. I love my new ring and I will be buying more Jewelry from Jeulia in the future!
We go to Jared in uptown Albuquerque, NM. They always clean my jewelry that I wear, they are very knowledgeable and accommodating! I just love Mathew - he is funny, down to earth and has great taste! He is also very honest in what looks good on you and what not! Love that Store
I ordered two items back in December and now we have February and still no order.
I tried to track the order and all I get is it is shipped, I can't get hold of Customer service. So I guess my money was thrown out of the window.
Tip for consumers:
DO NOT ORDER FROM ROSE WHOLESALE, worst company ever
Petra S.'s review of RoseWholesale earned 4 Very Helpful votes
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I have ordered 3 times with Jeulia and my items were always delivered in time and well-packed....
Dear Petra,
Thanks for ordering from us.
China Post surface mail which is unregistered mail out of China, no tracking number is available with this order therefore the shipping progress out of China cannot be traced online.
The actual delivery time may be affected by peak shipping periods, public holidays, bad weather and other reasons.
Hope you have recevied your order now.
We have sent you an e-mail, pleae check it and give us a reply.
Best Regards
Customer Service