RosegalReviews 6,117

I'm really satisfied with my order.
I bought 2 dresses and 2 tops. I'm fond of the 2 dresses, especially one of them: I didn't expect such a high quality. It's a pleasure to wear them... And my friends made many compliments when I wore them for the first time!
I chose the size thanks to the size chart on the site and had no problem with it, although the size they recommended wasn't the size I'm used to wear.
The shipping time was a little bit long for 2 items (a top and a dress), but I had been informed about the fact that they were out of stock, and they had offered an exchange if I didn't want to wait. I decided to wait and didn't regret it.
The customer support was efficient and answered really quickly when I contacted it. (I asked for tracking informations and they sent me the link only some hours later)
So, in short, I recommend Rosegal, but, don't be to impatient and use their size chart!

I paid extra for the expedited shipping which was for 3 days. I purchased my items on May 14th & it's now May 26 & still no package. Customer service is horrible & of course the funds were withdrawn from my account on May 15th. I opened a ticket with RoseGal twice, first response stated the items were on back order. Second response stated items are now on back order. FedEx tracking showed items to be delivered on May 26th & now it states possibly June 1st.

I have used rosegal a few times now and i am always pleased with the quality of the vintage style dresses that i received. Buyers must check the size conversion charts as different styles will be different sizes. The fact that they accept paypal is a big plus and they are very quick to despatch and are a very friendly team if you have any questions or queries

After many weeks waiting, my order eventually arrived, but wrong order, wrong size, when I contacted RoseGal, they keep sending me the same thing again & again repeating, there might be no real person, just automated text being pushed online. No one is taking responsibility of their mistake, they keep giving me assignments that I should take their wrong product back to China and it is supposed to be my responsibility, it is just a scam. Enough is enough. I wish there was a Negative 1000 star in rating, so I had to choose the lowest which is one, still too high, I can not rate lower than one. I wish I could.

I HAVE WAITED TILL MAY 16TH FOR MY POLKA DOT BLOUSE... IT NOW HAS BEEN ALMOST 3 MONTHS AND I HAVE NOT RECEIVED IT NOR HAVE I RECEIVED AN EMAIL SAYING I WILL BE REIMBURSED. I WILL NOW BE GOING TO SMALL CLAIMS COURT. IT'S NOT ABOUT THE THE TOP ANYMORE IT'S ABOUT HOW I AM BEING TREATED AND HOW YOU CAN RUN A BUSINESS AND JUST DECIDE NOT TO SEND ME THE TOP WITH NO EXPLANATION NO REIMBURSEMENT NO EMAIL NOTHING.

THIS IS GOING TO HAPPEN AS I HAVE MENTIONED IN MY PREVIOUS EMAILS THAT I WILL TAKE FURTHER ACTION AND YOU ASKED TO WAIT TILL MAY 16TH... AND I HAVE. TODAY IS MAY 25TH AND I HAVE NOT RECEIVED MY MERCHANDISE AND HAVE NOT RECEIVED A CREDIT, YOU HAVE TOTALLY IGNORED ME. GUARANTEED YOU WILL BE HEARING FROM ME WITH FURTHER DETAILS.

YOU COMPANY IS A DISGRACE,

ANN MARIE

I paid for 2 day shipping for 4 items. It never said anywhere that it was an international shipping, so it took a long time to get here. Also, when I opened the package (which had NOT been tampered with), only 3 of my 4 items were there. The list inside said they should be all there, but it wasn't. The customer service number they give hangs up on you after one ring, and the only way to get in touch is by submitting tickets back and forth. TOTALLY FRUSTRATED and still without the item I paid for. I WILL NEVER USE THIS COMPANY AGAIN!

I want to cancel my order before its shipped out after payment, however i cant get a hold of anyone after emailing 4 times with no answer despite their 24 h answering promise, calling an outdated number, and msging their facebook which promises instant response. I dont mind just returning the product but in order to do so people have to answer you and give you a return number according to their return instructions. Can someone pls answer me. So stressful shopping here

I ordered a suit from here and didn't read the reviews of this site until after ordering so I was veryyyy nervous. I paid for faster shipping and had my swim suit within a week. It looks just like the picture and is true to their sizing chart. The only thing strange was how it was wrapped to ship. It was literally wadded into a ball and taped a ton. But other than that I honestly don't have complaints. There prices are cheap so don't expect a super high quality suit for the super low price. But it will get the job done.

Do not buy their products. Shirts arrived today and I wish I would have seen some of these reviews before I spent the money. I only wear a 2 plus and not knowing where they come from I order 4 plus and believe, If I wanted something that fitted like a glove. I would have ordered more. NEVER AGAIN. I CANNOT RETURN THEM BECAUSE IT WOULD COST TO MUCH MONEY. YOU CAN RETURN MY MONEY.
NEVER AGAIN FOLKS

I ordered 2 swimsuits and a cover up. The material was great, however the swimsuits are not true to size. I would recommend getting two sizes up. The cover up was great. The shipping was quicker than I expected also.